You South Africa

Emotional intelligence

THE term emotional intelligence – also called emotional quotient or EQ – might sound complicated but it’s something anyone can develop. It has nothing to do with how you smart you are – referred to as your intelligence quotient or IQ – or how many facts you know. In short, EQ is a person’s ability to recognise and manage their emotions. Let’s dive in.


An emotion is an inner realisation of for example joy, anger, fear or sadness. It can either (without a clear reason) or an emotion can be . Our emotions often or reactions.

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