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    HELP STATION

    Feb 10, 2020 3 minutes

    MICROSOFT STORE

    DVD player app missing

    I purchased the Windows DVD Player app from the Microsoft Store, paying $22.45 by PayPal. A few days ago, I was forced to reset my laptop, after which this app had disappeared. I’ve tried to get help from Microsoft support, but it’s been a very frustrating exercise. Can you please help?

    WILL JOBLING

    Ordinarily, any software you’ve purchased through the Microsoft Store should be available to download again after reinstalling Windows – open the Store, verify you’re logged into the correct account and then click

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