FASTER, HIGHER, STRONGER
As the search for a new managing director intensifies at India’s largest private bank, Aditya Puri, MD and CEO, HDFC Bank, has been shuttling from one destination to the other meeting customers, bank employees and government officials. A few weeks back, Puri was in Madikeri, a hill town in Karnataka. Over the past few months, the 69-year-old banker travelled to Uttaranchal, Himachal Pradesh and Sikkim to study customer needs and understand what the employees can do to build the bank further. While he will retire in October 2020, he doesn’t want to sit and think back about how he built the bank over the last 25 years, and which now has assets of ₹12 lakh crore, but work towards its future.
HDFC Bank, which started operations in 1994 with Puri as its first employee, has seen profits grow 10 times in the last decade. The bank posted a
