Q&A
My Christmas gift is faulty
Q I received equipment some nice bits from of an uncle the at Christmas items is defective , but unfortunately . My uncle is one one of of and those the people receipt who shows plans it well was purchased in advance this last August time? . Can I still return it after all
A Your uncle isn’t alone in his careful planning ahead and I suspect that many people did their Christmas shopping well in advance during the recent lockdown periods.
The first thing to check is whether or not the product is covered by a manufacturer’s warranty, as that would be the most straightforward route to resolve your problem.
Strictly speaking you are beyond the 30-day right to reject
