Audiobook5 hours
Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict
Written by Monica Wofford
Narrated by Elizabeth Wiley
Rating: 4 out of 5 stars
4/5
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About this audiobook
We all have to deal with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. Author Monica Wofford details the story of Cybil, a mid-level manager who participates in a training class and personality profile that completely changes her perspective about and actions toward the difficult people in her life. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive behavior. The book serves to change the mindset and behavior of people who deal with difficulty. Wofford describes how through understanding our behavior differences and utilizing a plan based on these differences, the difficulty simply disappears. The book guides everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations. Complete with a step-by-step action plan, the book serves to replenish your confidence and build skills in leading those who seem difficult that until now you didnt know how to manage and felt there was no choice but to ignore.
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Reviews for Make Difficult People Disappear
Rating: 3.8 out of 5 stars
4/5
5 ratings1 review
- Rating: 3 out of 5 stars3/5This is labeled as “A Workplace Fable” by author Monica Wofford as it walks us through a few days in the life of a high-strung, quick to anger female executive. During these days, she undergoes a transformation of thought as she attends a company sponsored training session on personalities and communication styles. She puts the materials to practical use in the workplace and her personal life and sees immediate improvement in all of her relationships.
This book isn’t about how to “deal” with difficult people but, instead, focuses on changing your own perceptions of people. No one is intentionally difficult; it’s just that their behaviors and communication styles are different from our own. Understanding your own personality and those of your family and colleagues makes the difficulty “disappear.” You need to be aware of how you speak to others and realize different communication styles are required for different people, particularly when under stress.
The book centers around the CORE Multidimensional Awareness Profile assessment. The author is a certified CORE facilitator. Taking the assessment, you’re classified into one of four personalities; Commander, Organizer, Relater and Entertainer. Much of the book discusses these profiles in detail and how they can most effectively interact with each other. I believe you’d get more out of this book if you know your CORE profile.
One interesting point made by the author is that many companies promote only commander and organizer types to senior leadership positions—often to their detriment. Each personality has incredible value to offer and a well-rounded leadership team can more effectively manage an organization. I happen to be a relaterentertainer required to act as a commanderorganizer. I wonder how that impacts stress and productivity levels?