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    Reasons 2 Reward
    Reasons 2 Reward
    Reasons 2 Reward
    Ebook86 pages1 hour

    Reasons 2 Reward

    By Ann-Maree O'Neill

    ()

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    About this ebook

    Employees need to be motivated and engaged for businesses to maximize productivity and profits. Reasons 2 Reward provides a formula for designing and implementing a reward program that creates a motivating work environment and helps leaders take their business to the next level.

    Look after your people + Look after your customers = Maximum Profits.

    The solution is simple!

    LanguageEnglish
    PublisherTerryberry
    Release dateOct 27, 2010
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      Book preview

      Reasons 2 Reward - Ann-Maree O'Neill

      Reasons 2 Reward: Transform Your Business by Rewarding Your Team Members

      By: Shaun McKeogh and Ann-Maree O’Neill

      Copyright 2009 by Shaun McKeogh and Ann-Maree O’Neill

      All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without permission in writing from the publisher.

      Published by The Terryberry Company at Smashwords

      http://www.terryberry.com/

      Print version available at http://www.recognitionuniversity.com/books.aspx

      Cover and text design by Spot the Dog Graphics P/L

      All people, companies, and events in this story are fictitious, and any resemblance to real persons, living or dead, is purely coincidental.

      Limit of Liability/Disclaimer of warranty: While the authors have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose, unless such warranty can not be excluded at law. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. The authors shall not be liable for any loss of profit or any other commercial damages, including, but not limited to, special, incidental, consequential, or other damages.

      ISBN 978-0-692-01155-3

      Smashwords Edition, License Notes

      This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

      Contents

      Foreword by Mike Byam

      Introduction

      CHAPTER 1

      WALLY WORLD IN NEED OF CHANGE

      Caught in traffic

      The team

      Morning coffee

      Breakdown

      Behind the scenes

      Disengaged

      Making a difference

      The way it was

      Contradictions

      Real leadership

      Another e-mail

      Getting on track managers’ briefing

      Creating a motivating environment

      CHAPTER 2

      GROWING YOUR REVENUE AND PROFITS

      Feedback

      The answer is simple

      Know your people

      Survey results

      Valuing employees

      Simply saying thank you

      Getting on track managers’ briefing

      Creating a motivating environment

      CHAPTER 3

      RETAINING YOUR BEST EMPLOYEES

      Simply giving

      Sharing the wins

      Doing it right

      Getting on track managers’ briefing

      Creating a motivating environment

      CHAPTER 4

      ENSURING TOP PERFORMERS STAY ENGAGED

      Simply celebrating

      Identifying change

      The proposal

      Sharing the excitement

      Star recognition

      And the winner is…

      Getting on track managers’ briefing

      Creating a motivating environment

      Foreword

      In business and in life, taking the time to make those around us feel valued can make all the difference. Unfortunately, too often in the workplace, managers neglect the importance of recognizing their employees for their efforts. Maybe they feel they are too busy; maybe they don’t feel comfortable giving recognition; maybe they even feel a paycheck is enough.

      Changing the culture of an organization is never an easy task. When we set our sights on building a culture of employee recognition, it is not an overnight process but a journey. The good news is that any individual in any business can positively impact the people they work with...simply by acknowledging their contributions.

      In Reasons 2 Reward, McKeogh and O’Neill paint an inspiring picture of how that culture change can transform a business and its people. Wally World could be any type of business located almost anywhere on earth. You’ll meet characters who will remind you of individuals you know and have worked with (both good and bad). It’s a fast-paced tale that will give any business leader a new perspective on their own workplace and how to better engage their workforce. Because ultimately, the more you can make people feel valued for what they contribute, the more they will want to go even farther above and beyond.

      Enjoy the story. You’ll be inspired to create a workplace where employees are wowed by recognition! And you’ll find the results are well worth the journey.

      Mike Byam

      Managing Partner

      Terryberry Company

      Introduction

      So many workplaces just don’t get it! C.E.O.s, presidents, managers and supervisors spend so much time analyzing how to increase profits. They strive to maximize profits by squeezing as much as they can from their organizations, making sure the organization is performing to its maximum potential by reducing expenses and maximizing savings. This can cost the company dearly, as a cost-cutting mentality often has unfortunate ramifications, leading to poor morale, low employee productivity, and high employee turnover.

      The solution is simple. Ask your frontline employees how to maximize employee performance and sustain it and the answer will be unanimous – SHOW US THAT YOU VALUE US! Employees often say that, as long as they receive fair pay, being valued is what motivates them to stay dedicated to an organization.

      The following story is based on our philosophy of this simple winning formula…

      Look after your employees + Look after your customers = Maximum profits

      When employees are successfully engaged in their workplace and quality customer service is established, profits will increase.

      Unfortunately, most of us don’t receive or give recognition or rewards for doing a great job. Over time, this leads to people becoming less interested and passionate about their work. In some cases they are totally disengaged in their work and the customers they deal with.

      By focusing on what works and by acknowledging and celebrating success, employees can become far more productive, efficient and engaged in what they do.

      It’s that simple! In fact, it’s so simple that most businesses pay no attention to it. They fail to develop business strategies to engage employees, yet focus their attention on so many other areas in attempts to increase profits.

      What follows is

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