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    Helping Employees Embrace Change
    Helping Employees Embrace Change
    Helping Employees Embrace Change
    Ebook62 pages25 minutes

    Helping Employees Embrace Change

    By Robert C. Mason

    ()

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    About this ebook

    Change is abundant and all around us, but change at the workplace always seems to be a trying experience. In this leadership book the author offers his theory on the real reason behind employees "fear of change" in the workplace.

    Once you understand the real reason for resistance you can be proactive with how you roll out change.

    LanguageEnglish
    PublisherRobert C. Mason
    Release dateNov 13, 2013
    ISBN9781310728846
    Helping Employees Embrace Change
    Author

    Robert C. Mason

    Robert has always had an active imagination, which he usually expressed in drawings and doodles, but it wasn't until 2007 that he actually started putting pen to paper (letters to laptop really). Robert started out writing short stories with little life messages in them. He finished his first full length novel, The Bully Affect, in 2008, the focus of which was also a life lesson. Bullying. A writing contest was the inspiration for his novella, The Tombstone Stranger. Written in less then two weeks and told from the prespective of a young boy growing up in the wild west the narration proved quite challenging. "To talk with a drawl or accent is one thing, but to write that way was a lot harder then I thought it would be, but I think that is part of the charm of the story," Robert says. His next novel, Zoey Zimmerman and the Zombie Pigeon, was nearly two years in the making. This tale of a young girl that can talk to animals also has a fundamental life lesson at the heart, friendship. "I really enjoy writing stories for young readers. If you can keep their interest with a good story and sneak in some important messages all the better." Robert resides in Phoenix, Arizona with his wife Jennifer and daughter Emma.

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      Book preview

      Helping Employees Embrace Change - Robert C. Mason

      Helping Employees Embrace Change

      by

      Robert C. Mason

      Copyright © 2020 by Robert C. Mason

      Second Edition

      Original Copyright © 2013 by Robert C. Mason

      First Edition

      Smashwords Edition

      All rights reserved. This book may not be reproduced, copied, distributed or stored in a retrieval system, or transmitted by any means without written permission from the author.

      All of the following information comes from the authors’ personal experience and opinions and is only intended to be a tool for reflection and interpretation.

      About the author

      Robert Mason has over 25 years of customer service experience in public safety, non-profits and for profit companies. Since 2006 he has been in a leadership role in fast paced/high volume call centers/help desk centers. He has been a trainer, facilitator and consultant. He is a graduate of the Klemmer and Associates Personal Mastery and Advanced Leadership courses which he credits as being a catalyst for change in his personal and professional life.

      The author would like to thank Larry, Kathy, Jamie, Melissa, Deborah, Yolanda, Matt and Deira for their assistance and feedback with this project.

      Introduction

      Few things in the workplace inspire more fear in employees and cause more tension and stress at work than the word change.

      We can’t change that.

      We’ve always done it this way.

      That won’t work.

      Who made the decision to change that?

      Why fix what isn’t broken.

      I hate change.

      I’m afraid of change.

      I don’t like change.

      I’m still going to do it my way/the old way.

      Any of these sound familiar? I have personally heard each of these and several others when a change has come about. I have seen staff go kicking and screaming into changes that they had no chance of stopping, and yet they insisted on making things difficult not only themselves, but their team around them, only to succumb to the change eventually.

      So why do so many people have such a terrible time dealing with change?

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