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Getting Started: A Peformance Measurement Handbook
Unavailable
Getting Started: A Peformance Measurement Handbook
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Getting Started: A Peformance Measurement Handbook
Ebook234 pages1 hour

Getting Started: A Peformance Measurement Handbook

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About this ebook

Getting Started: A Performance Measurement Handbook serves as an introduction to the topic of performance measurement for local governments that have not yet started measuring their performance, or that have taken the first steps but found that reaping meaningful results can be a challenge. This e-book focuses on the areas of planning, development, implementation, and refinement with access to key topics, illustrative graphs, and local government websites as a powerful reference tool.

LanguageEnglish
Release dateSep 8, 2013
ISBN9780873266130
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Getting Started: A Peformance Measurement Handbook
Author

Gerald Young

Gerald Young is a senior management associate with the ICMA Center for Performance Measurement™. He has been with ICMA since 1998. He also served for eight years in local government with the cities of Loma Linda and Chula Vista, California. He earned a master’s in Public Administration from the University of Kansas, and bachelor’s degrees in mathematics/computer science and political science from Loyola University Chicago. He and his family live in Granville, Ohio.

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