So You Want to Be a Patient Advocate? Choosing a Career in Health or Patient Advocacy (Third Edition)
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About this ebook
This is the description for the Third Edition, published September 2022.
Choosing a new career, the next chapter in your life, is never easy. So many questions, and difficulty finding answers....
Until now! If health or patient advocacy or navigation has been on your radar, you’ll find this book to be a handy resource with answers to your questions, including a few you probably didn’t even know to ask.
No matter what form of advocacy you think you might want to choose, get started with your decision-making here!
Patient advocates, health advocates, care managers, navigators, representatives, ombudsmen, care coordinators... the many names for advocates highlight their importance, yet cause some confusion at the same time.
If the concept of helping people manage their journeys through the healthcare system is of interest to you, then this is the book to help you sort out what you need to know, then how to approach your own decision-making about choosing this career.
Learn why the field is wide open and why it needs you.
Determine if your personality is a good fit for advocacy.
Evaluate your own skills and find resources for improving them.
Learn how to find patient advocacy jobs and how much they pay.
See how the Allegiance Factor can affect your job satisfaction and patient outcomes.
Decide if private, independent advocacy is a good choice for you.
Learn about advocacy certification and why it is good for the profession.
Find resources to support your choice.
So You Want to Be a Patient Advocate? Choosing a Career in Health or Patient Advocacy is the first in a series of books about health and patient advocacy careers. The others support the business of advocacy. Find them in the Health Advocate's Career Series.
Trisha Torrey
Trisha is known as Every Patient's Advocate. She is a writer and national speaker who teaches patients how to navigate the unwieldy and dysfunctional health care system, and teaches patient advocates how to help those who need their help. She has appeared on or been quoted by the CNN, MSNBC, NPR, Fox News, Forbes, the Wall Street Journal, US News and World Report, O Magazine, Health Magazine, Bottom Line and other media.Trisha is also the founder and former director of The Alliance of Professional Health Advocates, an organization which supports the business needs of private patient advocates, helping them help the patients who need their assistance. The Alliance of Professional Health Advocates' members are the engine behind AdvoConnection.com, a directory that helps patients and caregivers find the help they need.Her first book, written to empower patients, teaching them to stick up for their rights and take responsibility for their medical care to improve their chances for a good medical outcome, and is titled You Bet Your Life! The 10 Mistakes Every Patient Makes (How to Fix Them to Get the Health Care You Deserve). It was originally published in February 2010. A second, revised and updated version of You Bet Your Life! was published in 2013.In 2015, she published a second book for patients and caregivers, You Bet Your Life! The Top 10 Reasons You Need a Professional Patient Advocate by Your Side.She has also written the Health Advocacy Career Series:- So You Want to Be a Patient Advocate? Choosing a Career in Health or Patient Advocacy (print and e-book)- The Health Advocate's Start and Grow Your Own Practice Handbook (print only)- The Health Advocate's Basic Marketing Handbook (print only)- The Health Advocate's Advanced Marketing Handbook (print only)Learn more about Trisha Torrey's work at- www.TrishaTorrey.com- www.DiagKNOWsisMedia.com
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Book preview
So You Want to Be a Patient Advocate? Choosing a Career in Health or Patient Advocacy (Third Edition) - Trisha Torrey
Choosing a Career in Health or Patient Advocacy
Second Edition
Copyright © 2022, 2018, 2015 by Trisha Torrey, Every Patient’s Advocate
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the author.
ISBN: 978-0-9828014-5-1
DiagKNOWsisMedia.com
Trisha Torrey, Every Patient’s Advocate
352-459-0509
contact@diagKNOWsis.com
Discounts for bulk-orders of this book are available by contacting the author. Trisha Torrey is also available for speaking opportunities to groups of patients or professionals.
DiagKNOWsis Media
Leesburg, Florida
www.DiagKNOWsisMedia.com
Also from DiagKNOWsis Media:
You Bet Your Life! The 10 Mistakes Every Patient Makes
(How to Fix Them to Get the Healthcare You Deserve)
You Bet Your Life! The Top 10 Reasons You Need a
Professional Patient Advocate by Your Side
This book is #1 in the series for Health and Patient Advocates.
Also available:
2. The Health Advocate’s Start and Grow Your Own Practice Handbook
3. The Health Advocate’s Basic Marketing Handbook
4. The Health Advocate’s Advanced Marketing Handbook
* * *
Table of Contents
Chapter One: The World Needs Patient Advocates
Chapter Two: A Patient Advocacy Career at a Glance
• What Patient Advocates Do
• Titles and Descriptions
• Services
• Patient Advocacy Certification
• General Employment Landscape
Chapter Three: Personality and Skills Needed to Be a Good Patient Advocate
Chapter Four: Standards, Ethics and the Allegiance Factor
• Conflicts of Interest
• The Allegiance Factor
• Code of Conduct and Standards
Chapter Five: Getting a Job as a Patient Advocate
• Who Are the Employers and How to Find Them
• What Job Responsibilities Do Employed Patient Advocates Have?
• What Skills or Education Do You Need to Be Hired?
• How Much Money Can You Make as a Patient Advocate?
Chapter Six: Choosing Private, Independent Practice
• How Much Money Can You Make as an Independent Patient Advocate?
• What Skills and Education Do You Need to Be a Private Advocate?
Chapter Seven: Step by Step to Making Your Choice
Chapter Eight: Some Final Advice about Choosing a Career in Patient Advocacy
• Footnotes
• General Resources
• About the Author
* * *
Chapter One
The World Needs Patient Advocates
Channeling Forest Gump here: health care is like a box of chocolates. We never know what we’re going to get.
Patients enter the healthcare system with difficult symptoms or to prevent health problems from cropping up later.
Sometimes they get exactly what they need with no hiccups whatsoever.
But too often:
• Problems crop up— some of which can be solved in the short term, and some which require far more effort to overcome.
• They get what they need in the short term, but wish for additional support to weather future storms.
• Solutions are offered by providers but payers stand in the way.
• Their safety and well-being are jeopardized, leading to medical mistakes which cause injury, extended illness, or even create new medical problems for them.
• They unnecessarily die or go into bankruptcy.
Not unlike that box of chocolates, we never know what our outcomes are going to be, not all of them are to our liking (does anyone else think the chocolate covered cherry tastes like cough syrup?), and some are unpalatable all together.
Further, even for those who think they’ve gotten what they need, sans hiccups, they may be fooled without realizing it. Undisclosed errors, medical bills which arrive months, or even a year later. (You know – like when you grab that yummy vanilla crème only to find out it’s full of nuts?)
Guide Dogs and Watch Dogs
I won’t go into the details or all the reasons the healthcare system has become so dysfunctional, or the many ways it creates hurdles big and small for patients. Those problems are outlined in other books.1
Instead, this book is an overview of the people who offer solutions—professional patient advocates. The more hurdles put in the way of patients, the more confusing the system, the more onerous or dangerous it becomes, the more