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    User-Centered Design Stories: Real-World UCD Case Studies
    User-Centered Design Stories: Real-World UCD Case Studies
    User-Centered Design Stories: Real-World UCD Case Studies
    Ebook549 pages13 hours

    User-Centered Design Stories: Real-World UCD Case Studies

    By Carol Righi and Janice James

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    About this ebook

    User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation.

    In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues.

    The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar.

    • The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today.
    • Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible.
    • Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.
    LanguageEnglish
    PublisherElsevier Science
    Release dateJul 27, 2010
    ISBN9780080481555
    User-Centered Design Stories: Real-World UCD Case Studies
    Author

    Carol Righi

    Carol Righi is a Director of User Experience at Perficient. Carol has worked in User-Centered Design for more than 20 years and is widely considered a UCD thought leader. Carol has performed user research, usability evaluation, and interaction design for companies such as IBM, Google, Yahoo, Intuit, A. G. Edwards, Mapquest, Met Life, and many others. She has served as manager for numerous UCD efforts and has helped lead the development of the UCD competency in various organizations, including IBM. Carol has also designed and developed many standup and e-learning courses in UCD and has trained thousands of students. She received her undergraduate degree in psychology in 1981 and her Ph.D. in school/educational psychology with a concentration in computer applications to education in 1988, both from Fordham University in New York City.

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