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    Instant Messaging Reference: A Practical Guide
    Instant Messaging Reference: A Practical Guide
    Instant Messaging Reference: A Practical Guide
    Ebook184 pages2 hours

    Instant Messaging Reference: A Practical Guide

    By Rachel Bridgewater and Meryl Cole

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    About this ebook

    Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers about instant messaging in particular, rather than virtual reference in general, this book addresses questions from the basics of what IM is and how it operates to the more complicated issues such as privacy and security to its future potential as a strong candidate in the virtual reference arena.
    • Exclusively focused on instant messaging reference services
    • Provides practical information about starting and running a successful instant messaging reference service
    • Includes significant background information and in-depth discussion of the broader issues raised by instant messaging and instant messaging reference
    LanguageEnglish
    PublisherElsevier Science
    Release dateJan 31, 2008
    ISBN9781780631233
    Instant Messaging Reference: A Practical Guide
    Author

    Rachel Bridgewater

    Rachel Bridgewater is the Reference Co-ordinator at Washington State University Vancouver. In addition to co-ordinating reference services, Rachel teaches, develops and supports web applications, and serves as the library's copyright expert. Rachel is also part-time faculty in Emporia State University’s School of Library and Information Science. Rachel frequently speaks about technology topics at local, national, and international conferences. In her talks, Rachel often addresses the impact of emerging technologies on culture, learning, and teaching.

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