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    Intelligent Kindness: Reforming the Culture of Healthcare
    Unavailable
    Intelligent Kindness: Reforming the Culture of Healthcare
    Unavailable
    Intelligent Kindness: Reforming the Culture of Healthcare
    Ebook373 pages5 hours

    Intelligent Kindness: Reforming the Culture of Healthcare

    By John Ballat and Penelope Campling

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    Currently unavailable

    Currently unavailable

    About this ebook

    Intelligent Kindness is a powerful new approach to healthcare reform. Ballatt and Campling argue that the NHS is a system that invites society to value and attend to its deepest common interests; it is a vital expression of community and one that can improve if society, patients and staff can reconnect to these deeper values. To do so will improve quality and patient experience, as well as morale, effectiveness, efficiency and value for money.Relentless regulatory and structural NHS ‘reforms’ have failed to avert scandals and left many health service staff feeling alienated. Industrial and market approaches to reform, whatever their merits, urgently need to be balanced by an applied understanding of what motivates and assures compassionate practice. The authors examine this topic from a wide variety of perspectives, including psychoanalytic thinking, group relations, neuropsychology, social psychology and ethology.This book calls on policymakers, managers, educators and clinical staff to apply and nurture intelligent kindness in the organisation and delivery of care, and offers advice as to what this approach means in practice. Readership: This book will be essential reading for health service managers, clinical leads, politicians, policy-makers and health journalists.

    LanguageEnglish
    PublisherRCPsych Publications
    Release dateJun 1, 2011
    ISBN9781908020734
    Unavailable
    Intelligent Kindness: Reforming the Culture of Healthcare
    Author

    John Ballat

    John Ballatt - Independent consultant advising on health and social care and organisational systems, Leicester.

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