Hooked (Review and Analysis of Eyal and Hoover's Book)
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About this ebook
This complete summary of the ideas from Nir Eyal and Ryan Hoover's book "Hooked" provides the key to forming customer habits for your products and services. Getting your customers to use your product daily makes that product indispensable, providing significant benefits for your bottom line. To do this, companies are creating product hooks by following the Hook Model: trigger, action, rewards, investment.
Added-value of this summary:
• Save time
• Build long-term customer habits
• Create product hooks
To learn more, read “Hooked” and find out how you can form consumer habits for your products and gain loyal customers!
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Hooked (Review and Analysis of Eyal and Hoover's Book) - BusinessNews Publishing
Book Presentation: Hooked by Nir Eyal with Ryan Hoover
Summary of Hooked (Nir Eyal with Ryan Hoover)
Book Abstract
What makes some products so habit-forming? This is not really just an idle question. The market values of many enterprises today are based in large measure on the strength of the consumer habits their products and services generate. If you can design and engineer your products and services so that customers form habits of use, there will be significant benefits to your bottom line.
So how do you achieve it? At one time, companies would advertise extensively to try and get consumers to form a habit. Today, designers build hooks into their products and services – the more you use them, the more you get hooked.
Specifically, the key to forming a habit is the Hook Model
which looks like this:
Trigger – You alert users they should be using your product as part of their everyday routine.
Action – You get users to do something which is easy and simple to describe.
Rewards – When users do what you suggest, they are dazzled and also intrigued by the fact variable rewards are on offer.
Investment – You offer the user an opportunity to put something into the product to make it even more valuable in the future, which in turn encourages them to go through the cycle again.
Get consumers into the habit of using your product or service on a daily basis and you make what you offer indispensable. That's a great place to