Meaningful Conversations
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About this ebook
Readers will gain insights into these themes and many more topical subjects, including a wide range of tips, models and techniques that will help to build strong and effective solutions in today’s business world. The terms ‘communications’, ‘strategy and business development’ and ‘growth’ have become overused during the last decade and have become devalued as a result. In this book Geoff aims to simplify these terms and to re-value management and leadership by addressing topics and subjects in each distinctive chapter, and in an accessible way.
Meaningful Conversations is divided into these three key areas to make it easy to find the material you need. Each chapter within the three components relates strongly to each other but is also interrelated to all the other chapters. It is suitable for entrepreneurs who might not be sure of the path to take or who want to benefit from other people’s mistakes and failures. Other audiences include middle management or junior executives who are looking for a fascinating life story of courage, drive and inspiration, as well as graduates and college students, who will find information that will help prepare them for their careers.
Geoff Hudson-Searle
Geoff Hudson-Searle is a serial business advisor, CSuite Executive and Non-Executive Director to growth-phase tech companies. Rated by Agilience as a Top 250 Harvard Business School authority covering; ‘Strategic Management’ and ‘Management Consulting’. Geoff has over 28 years of experience in the international business and management arena. He lectures at business forums, conferences and universities and has been the focus of TEDx and RT Europe’s business documentary.
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Meaningful Conversations - Geoff Hudson-Searle
Meaningful Conversations
Geoff Hudson-Searle
Copyright © 2017 Geoff Hudson-Searle
The moral right of the author has been asserted.
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms of licences issued by the Copyright Licensing Agency. Enquiries concerning reproduction outside those terms should be sent to the publishers.
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ISBN 9781788038447
British Library Cataloguing in Publication Data.
A catalogue record for this book is available from the British Library.
Matador® is an imprint of Troubador Publishing Ltd
I would like to thank Mark and Jackie, Liam and Sylvie and Lisa, my wonderful friends who allowed me to dream and who never stopped believing in this book. Without their love, support and constant belief, this book would not have been possible.
Contents
Preface
Part One The Importance of Communication
The Foundation of Everything
1.Building a life of happiness and success
2.Happiness is important to business as well as personal success
3.Communication can help improve happiness in business
4.The issue of telecommuting
A Threat and a Tool
1.Tech is changing everything
2.Technology in your personal life.
Technology in the Workplace
1.The challenges
2.Technology and brand building
3.Social media in branding
4.The social part of social media
5.Don’t forget the long view
The Future of Communication
1.The two-dimensional world
2.The value of three-dimensional communication
3.Final thoughts on the humble business card
Part Two The Role of Strategy
The Big Picture on Strategy
1.Starting with the workforce
2.Changing face of change
3.Why business planning is necessary
4.Values and their impact on risk
5.What is excellence in business?
6.Creativity and innovation in start-ups
7.How do you sustain long-term change in a business?
8.What is a SWOT analysis?
Business Strategy in the Digital Age
1.A new way of doing business
2.Mobile phones and new ways of selling
3.The Psychology of Social Media
4.Business in the clouds: risks and advantages
5.Setting priorities for data improvement
Leadership
1.The issue of trust
2.Being a leader, not just a manager
3.Are leaders born or made?
4.Do investors invest in leadership?
5.Leadership: Ideas vs. execution
6.All roads lead to Rome
The Human Side of Strategy
1.Balancing work and personal life
2.Have we learnt anything from the Romans?
3.The value of mentors
Part Three Company Growth and Planning
Launching a Business
1.The thrill lies in the challenge
2.Entrepreneurs and start-ups
3.Goal setting for new businesses
4.How tech-savvy should you be as an entrepreneur?
5.Protecting your company online
Finding the Money
1.Are you investment-ready?
2.Are you investor-ready?
3.Do events still help drive sales?
4.Constant reinvention – in business and in life
Management
1.The dangers of micro-management
2.The changing role of middle management
3.The growth path of the CEO
4.Planning or failure: points to business success
5.The value of culture
A New Era
1.Challenge and opportunity
2.The changing world
3.The price of stress
4.The importance of personal connections
Preface
This book has been written about very passionate subjects in business today – communication, strategy, and business development and growth – which are essential for success and profitability in the business process.
In February 2014 I set out to write a weekly blog across a variety of subjects, especially people in business, opinions, research and tips, as well as some revelations past and present. This book is based on those blogs, and it demonstrates the relationship between communication, strategy, and business development and growth; it is important to understand that a number of the ideas, developments and techniques employed at the beginning as well as the top of business can be applied all across a company.
This book provides a holistic overview of the essential leading methods in these areas. It can be viewed as a hands-on guide for business professionals and those in higher education. Readers gain insights into topical subjects, including a wide range of tips, models and techniques that will help to build strong and effective solutions in today’s business world.
The terms communication, strategy and business development and growth have been overused during the last decade and have become devalued as a result. In this book, I aim to simplify these terms and to re-value management and leadership by addressing topics and subjects in each distinct chapter.
The book is divided into three key areas to make it easy to find the material you need. Each component is easy to locate by the titles at the top of the pages. The sections within the three components relate strongly to each other and are interrelated to all the other sections. You can start with your particular area of interest, or you can read the book from the first page to the end; there really is a topic for everyone in the book.
Business professionals and individuals dealing with the great challenges of today’s business world have renewed responsibility for what business does best: innovate, invest and grow. Many people wait until circumstances force change and transformation, which can be radical and painful; this book will arm you with the tips, advice and techniques to provide fresh thinking to your everyday environment and to innovate your circumstances for a better environment. We are all extraordinary people and have the ability to share and provide wealth creation and richness to our surroundings. The question is, how much do we want to be extraordinary?
This book has been written not just for people in a company or organisation. It is about helping and supporting understanding across a wide variety of subjects to anyone in life: students, budding entrepreneurs, businesspeople and anyone who aspires to do better.
Part One
The Importance of Communication
The Foundation of Everything
CHAPTER ONE
Building a life of happiness and success
‘The way we communicate with others and with ourselves ultimately determines the quality of our lives.’
– life coach Anthony Robbins
We humans communicate with many different categories of people – lovers, friends, business associates, strangers. Our communication can range from the sharing of our deepest dreams and fears, to asking directions.
Regardless of the topic, though, effective communication always requires us to be present, open and engaged. When we are, amazing things can happen.
While I was visiting Sedona, in the state of Arizona, United States, I had the good fortune to be introduced to Maia Kincaid, Ph.D. Maia works as an animal and nature communicator and is the author of several books. We met in a wonderful organic restaurant called The Field. On the wall of the restaurant was a very inspiring quote from the mystic poet Rumi: ‘Out beyond ideas of wrongdoing and rightdoing there is a field. I’ll meet you there. When the soul lies down in that grass the world is too full to talk about.’ This invitation to move beyond traditional judgments and boundaries set the tone for my discussion with Maia.
After a brief chat about Freedom after the Sharks, my recently published book, the conversation turned to her work in animal and nature communication. She asked if I had ever wondered what my pet was thinking or what my pet would say if he could talk. Then she asked if I knew that animals speak as humans do.
I told her that a few years ago I had read a book called Animal Speak by Ted Andrews. In the book, Andrews says that our relationship with animals involves our mystical side as well as physical reality. If we are open to that mystical side, animals can teach us valuable lessons, offering us guidance and support. Native Americans and other Shamanic teachers tell us that we can learn much if we are open to all kinds of communication from the natural world.
I told Maia that I had experienced this kind of insight from the animal kingdom. I had seen butterflies dancing around my head while I was hiking at 4,500 feet, seen eagles circling at 7,000 feet, had a tarantula climb on my foot, and watched mountain lions, elk, hummingbirds, ravens and many other species. These animals all carried a message for me at a specific time in my life. That caused me to think about what could happen if humans and animals actually could communicate freely. Imagine the power and wisdom that could come of such communication!
Maia told me she works to facilitate that kind of two-way communication. As she explains on her website: ‘Talking with an animal directly is a powerful way to provide exactly what they desire, what they need, and what is in their highest good. And, besides that, animals have the most amazing and enlightening things to share with us about their way of viewing and living life, and they have great wisdom to share with us on living our own unique lives.’
I found this amazing, and it also caused me to wonder: Maia could teach humans to communicate with animals, but many humans have difficulty communicating with other humans in their business and personal lives. Why is this so?
Maia finished our discussion by saying that we all need smiles, feelings of fulfillment, feelings of empowerment, and feelings of love, appreciation and gratitude. These inspire unique creative expression and enrich the human heart, mind and soul. These are things that unite us as human beings, and we need to be more thankful for the simple joy of being human.
CHAPTER TWO
Happiness is important to business as well as personal success
‘Never continue in a job you don’t enjoy. If you’re happy in what you’re doing, you’ll like yourself, you’ll have inner peace. And if you have that, along with physical health, you will have had more success than you could possibly have imagined.’
– entertainer Johnny Carson
It is obvious that people who do what they love are happier and more successful in their work, and business experts are studying how to help people feel passionate about their work. For further insight into this area, I talked with a friend who is also an expert in the area of love.
Jo March is the author of Love is Simple. Her thesis is that love is simple when we understand the true meaning of unconditional love – the kind of love that transforms us. In those moments when we truly love, we feel passion, we feel life in every breath. Love is life; it is the driving force of everything important that we do, including our work.
Communication is critical to love. We need to listen, not only to ourselves but to the other as well. We need to be patient and open to love. We need to be at peace in order to find love.
Talking with Jo led me to think about three lessons that my own experience has taught me about the influence of love on our work relationships:
1.Do what you love, and the money will follow. The main thing that keeps us from pursuing our passions in the workplace usually is the fear of not being able to support ourselves. A guaranteed salary is often enough to keep us in an unfulfilling job.
But this ignores the fact that succeeding in anything requires a great deal of work and uncertainty. Risk is always part of the equation. But the risk does not mean that we should not pursue our passions. It means that we need to define success by a measure that goes beyond money. We might need to live on less or to supplement the work we are passionate about with other work. But we will feel much happier and more fulfilled if we are doing work that we love.
2.Leap, and the net will appear. Often we are afraid to make the leap because we are not sure where we will land. We get caught in the planning stage because we want to know with absolute certainty we won’t make a mistake. We wait, we gather information, we imagine all possible outcomes and plan to avoid negative ones.
Of course we need to have confidence that we won’t fail, and we need to make reasonable preparation to avoid failure. We also need to understand that sometimes we will fail. But we need to believe that we are strong enough to get up when we fail, and we also need to