Creative Conflict: Idea-rich Leadership Strategies for Team Success
By Bob Hooey
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About this ebook
Conflict results when people with varying viewpoints, cultures, experiences and agendas attempt to connect or co-operate in a relationship, a venture or even a common cause of great importance.
CONFLICT is simply a bi-product of the interaction and connection between people. Handling it effectively is a part of the leadership process!
Conflict left ‘unresolved,’ can tear organizations and teams apart. It can destroy friendships and relationships built over long periods of time.
Conflict has some ‘positive’ benefits too!
However, to gain these positive benefits one needs to deal effectively with the conflict. It takes work to find resolution that promotes and proceeds positive growth and productive change.
Conflict is too often viewed as something groups should avoid. When we normally think of conflict, we visualize people arguing, fighting, name-calling, and/or stress and tension.
Conflict can start with a simple misunderstanding or lack of clarity in our communication. As leaders, when we take the time to speak their language, we reduce the potential for conflict.
Although conflict can be produced in negative ways, there are many positive benefits creative conflict can produce for groups. To earn these ‘benefits,’ a group must be ready to face creative conflict squarely. Our purpose here is to outline how groups can benefit from creative conflict by identifying key conflicts early and avoiding some common pitfalls in discussion.
Benefits of creative conflict
Dealing openly with group conflict has a number of ‘positive’ and healthy benefits for the team and its members: Improve the group’s solution
Conflict can help the group produce ‘better answers’ because conflict can force groups to confront possible defects or challenges in a solution. Conflict can help group members analyze the specifics of any group’s goals, procedures, and solutions to ensure that the best choice for the group is selected.
An absence of conflict in a group decision-making process might be the result of ‘group think.’ This ‘group think’ pitfall has destroyed the creativity, innovation and progress of more groups, companies and organizations than you could imagine. By allowing creative conflict to enter a group decision-making process, the group is more likely to analyze the potential solutions to help in choosing the best solution for the group’s needs.
Bob Hooey
Bob 'Idea Man' Hooey, CKD-Emeritus, Accredited SpeakerAuthor, Business Success Catalyst, and International SpeakerIf you are in leadership, sell for a living, or depend on your ability to persuade for your success... Canadian Ideaman, Bob Hooey can give you the 'Alberta Advantage' in hosting a successful meeting or conference, in building a successful career, in selling more, or in successfully leading your organization to the next level.Protect your conference investment - leverage your training dollars. Call NOW to engage Canada's Ideaman, Bob Hooey and his profitable, innovative Ideas At Work! for your company, convention, or association. Ideas At Work! - Strategies to Success!Bob's humorous, interactive, conversational and, sometimes provocative style inspire his audiences across North America and around the globe. As a business, leadership, team and sales success expert, as well as a prolific author, Bob's innovative development programs have successfully helped thousands of leaders and professionals dramatically and profitably increase their effectiveness.Bob 'Idea Man' Hooey will help you inspire, equip, and lead your meeting's audience, association, sales team, or company to greater success! Bob is committed to helping leaders build more effective teams; and sales teams become sales leaders.
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Book preview
Creative Conflict - Bob Hooey
3rd edition – updated 2017
ISBN: 9781370939787
Smashwords Edition
Box 10, Egremont, Alberta, Canada T0A0Z0
www.SuccessPublications.ca
A word as we start
"There are countless ways of attaining greatness, but any road to reaching one’s maximum potential must be built on a bedrock of respect for the individual, a commitment to excellence and a rejection of mediocrity." Buck Rogers (Former CEO of IBM)
Effective leadership is a commitment to interaction and connection with people, some of whom are difficult to deal with on occasion.
One thing I have learned in my many years, in a variety of leadership and team roles, is conflict naturally happens when people come together.
Conflict results when people with varying viewpoints, cultures, experiences and agendas attempt to connect or co-operate in a relationship, a venture or even a common cause of great importance.
CONFLICT is simply a bi-product of the interaction and connection between people. Handling it effectively is a part of the leadership process!
Conflict left ‘unresolved,’ can tear organizations and teams apart. It can destroy friendships and relationships built over long periods of time.
Conflict has some ‘positive’ benefits too!
However, to gain these positive benefits one needs to deal effectively with the conflict. It takes work to find resolution that promotes and proceeds positive growth and productive change. I’ll cover some of these ‘benefits’ in this mini-book.
This is where the ‘effective’ leader steps into the picture.
Keeping their eye on the big picture and the reason for coming together helps the leader maintain their perspective and a more objective viewpoint.
Seeing each individual as a potential champion and a value-added part of helping the team and its various members succeed.
I’ve pulled excerpts from my ‘Coaching for Optimal Results – Bringing out the best in people!’ workbook and have expanded by including additional thoughts, tips and resources for your leadership library.
In the short time, we have together I’ll seek to assist you in framing your role as a leader in relationship to effectively dealing with creative conflict. You will have the ‘gift’ of conflict this year. How you handle that ‘gift’ will determine your growth as a leader. It will also impact your gift of leadership.
Resolve to be an ‘effective’ leader and welcome ‘creative conflict’ as an opportunity to help your team grow and succeed.