Effectiveness in Project Portfolio Management
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Effectiveness in Project Portfolio Management - Peerasit Patanakul
program.
Chapter 1
Introduction
This study was conducted to investigate PPM effectiveness in real-life business settings in order to propose a definition of PPM effectiveness, identify factors impacting PPM effectiveness, and propose criteria for measuring such effectiveness.
4/11/2013
Current Research on Project Portfolio Management Effectiveness
Project portfolio management (PPM) has been practiced in many organizations as an approach to coordinate a portfolio of projects or programs, to achieve specific organizational objectives (PMI, 2008). A typical goal of PPM is to ensure that an organization is doing the right work rather than doing the work right (PMI, 2008). From industry practices, Cooper, Edgett, & Kleinschmidt, (2001) suggest that the maximization of portfolio value, portfolio balance, and strategic alignment are the typical goals of PPM for new product development.
To accomplish PPM goals, several authors have proposed PPM frameworks, which include those for project portfolio selection (Archer & Ghasemzadeh, 1999) and management of portfolios in different settings (Kendall & Rollins, 2003; Rad & Levin, 2005; Rajegopal, McGuin, & Waller, 2007). Early research on PPM methodologies focused on R&D project/portfolio selection and evaluation (Bard, Balachandra, & Kaufmann, 1988; Chiu & Gear, 1979; Golabi, 1987; Khorramshahgol & Gousty, 1986; Madey & Dean, 1985; Spharim & Szakonyi, 1984). This trend continues and methodologies have been developed for different settings and conditions, such as a specific decision support system to identify an optimal project portfolio mix under uncertainty for information system projects (Kira, Kusy, Murray, & Goranson, 1990), a model for optimizing interdependent projects over multiple time periods (Dickinson, Thornton, & Graves, 2001), and a model for interactive R&D portfolio analysis dealing with project interdependencies and time profiles of multiple objectives (Stummer & Heidenberger, 2003). Besides the methodologies proposed in a form of mathematical models discussed above, several authors suggested simpler methodologies for PPM that include economic/financial models such as payback period, net present value, bang for buck index, productivity index, profitability index, and expected commercial value (Cooper et al., 2001; PMI, 2006; Rajegopal et al., 2007). Scoring models were also proposed for project selection and evaluation, while bubble diagrams were suggested for portfolio balancing. Product and technology roadmaps and strategic buckets were suggested in part for strategy-portfolio alignment (Cooper et al., 2001). The stage-gate approach was also proposed for portfolio management (Cooper, Edgett, & Kleinschmidt, 2002).
While some of the PPM frameworks and methodologies, including a standard for PPM (PMI, 2008), have been widely practiced, a simple question asked by practitioners is whether or not their PPM is effective. In the literature, research on PPM effectiveness is still limited. Several studies were conducted on PPM efficiency and performance (Blomquist & Muller, 2006; Martinsuo & Lehtonen, 2007). Even though the understanding of PPM efficiency is beneficial, the comprehension of PPM effectiveness cannot be overlooked. The use of the proposed frameworks and methodologies may be the means for achieving PPM effectiveness; however, one will not know until PPM effectiveness is defined. The objective of this study is to investigate PPM effectiveness from a real-life business setting in order to propose a definition of PPM effectiveness, identify factors impacting PPM effectiveness, and propose criteria for measuring such effectiveness. A case-study research methodology was employed. To establish a better understanding of effectiveness in an organizational context, the literature on organizational, team, and project management effectiveness was reviewed and summarized in the following section.
Literature on Effectiveness
In the literature, effectiveness has been the center of attention of several scholars of management research. Several studies have been conducted to investigate effectiveness at the organizational and team levels. An attempt to define organizational effectiveness dates back to the Scientific Management
approach of Frederick Taylor (1911) who perceived organizational effectiveness in terms of production maximization, technical excellence, and optimal utilization of resources. Taking the human relations’ view, several researchers refer to effectiveness as productivity through employee satisfaction (Likert, 1961; Mayo, 1933; McGregor, 1960). From the strategic management and design perspective, organizational effectiveness is viewed with respect to structure/strategy congruence, competitive attainment, and environmental control and flexibility/adaptation (Chandler, 1962). Later, researchers focused on using multiple perspectives to determine