Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    ISO 9000: 2000 Auditing Using the Process Approach
    ISO 9000: 2000 Auditing Using the Process Approach
    ISO 9000: 2000 Auditing Using the Process Approach
    Ebook127 pages2 hours

    ISO 9000: 2000 Auditing Using the Process Approach

    By David Hoyle

    ()

    Read preview

    About this ebook

    It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach that teaches the auditor how to add value, deliver business benefits and become a partner with the organization's management team.

    This book offers a proven effective questioning technique, structured around key business processes and linked to the requirements of the Standard. It will guide the auditor through a system that significantly contributes to achieving the organization's objective of not only compliance but more importantly, an improved process approach that has inherent long term benefits.

    With the 2000 update of ISO 9000, auditing has changed radically. With previous versions, the approach concentrated on compliance to specific and individual requirements, independently of how the system really contributed to achieving the organization's objectives. Auditors are now required to establish that the systems they are auditing have been based on these principles, one of which is the process approach.

    From five fundamental questions, a series of questions is derived for several business processes that will reveal the evidence needed to demonstrate compliance with ISO 9001:2000. At the same time, the strength of the organizations processes to achieve their objectives is tested. Quality management principles are explained to show how they can be used to establish that the organization's management system is soundly based. The current auditing approaches are evaluated to show the fundamental weaknesses relative to how audits are planned, conducted and reported.

    • Radical new approach that focuses on performance relative to objectives
    • Allows auditors to focus on the real purpose
    • Provides an effective questioning technique
    LanguageEnglish
    PublisherElsevier Science
    Release dateJul 30, 2002
    ISBN9780080509433
    ISO 9000: 2000 Auditing Using the Process Approach
    Author

    David Hoyle

    David Hoyle is an international management consultant with over 30 years' experience in quality management. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. As well as delivering quality management and auditor training courses throughout the world, he has participated in various industry councils and committees, including the Institute of Quality Assurance.

    Read more from David Hoyle

    Related to ISO 9000

    Related ebooks

    Business For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      A Commitment To Best Practice

      Feb 10, 2020

      Few retailers or brand owners will consider doing business with a supplier that does not have certification to a global standard. Certification helps a business improve its product, management systems, quality control and overall competitiveness. The

      2 min read

    • Article

      The Way of The Unicorn: From Start-Up to Scale-Up

      May 1, 2022

      THERE CAN BE NO DOUBT WE LIVE IN INTERESTING TIMES. For those who aren’t familiar with the term, ‘unicorns’ are privately held start-up companies with a value of over $1 billion. And despite the global pandemic, last year we saw more companies reach

      6 min read

    • Article

      A Cleaner For All

      Dec 1, 2021

      A Cleaner For All
      2 min read

    • Article

      Excellence Index 2024

      Dec 22, 2023

      Excellence Index 2024
      2 min read

    • Article

      Excellence Index 2024

      Dec 22, 2023

      Excellence Index 2024
      2 min read

    • Article

      Creating And Leading A Future Ready Enterprise

      Apr 3, 2019

      As we head deeper into the year ahead, we strive to highlight the essential strategies and latest research studies that will enlighten and equip companies and their leaders to keep abreast with the advancements and stay ahead of the curve amongst dis

      2 min read

    • Article

      Industry Assurance Schemes

      Dec 16, 2019

      Industry Assurance Schemes
      4 min read

    • Article

      Mind How You Grow:

      May 31, 2020

      Mind How You Grow:
      9 min read

    • Article

      Setting a New Standard

      Mar 10, 2023

      Presented By Legal cannabis only exists because the plant has medical value. Patients, not corporations, drove the legalization movement. As cannabis becomes an industry rather than a counterculture, businesses must remember to focus on the health an

      4 min read

    • Article

      3 Ways to Increase the Enterprise Value of Your Family Business

      Aug 31, 2022

      Many entrepreneurs focus on revenue, innovation and people to lead their enterprise forward in the future – but business tends to get in the way.  Finding, recruiting and hiring talent, maintaining relationships with key customers and vendors, dealin

      3 min read

    • Article

      From Cost To Value

      Jun 27, 2019

      Your client is the newly hired director of facility management and administration at a large law firm with a total of 60,400 square metres of leased space in multi-tenant buildings located in Sydney, Melbourne, Auckland and Singapore. In the short ti

      6 min read

    • Article

      OMB Proposes Science-Based Guidance for Modernizing Regulatory Review

      Jun 2, 2023

      Update: The OMB has extended the comment deadline for Circular A-4 to June 20. In April, President Biden issued an Executive Order on Modernizing Regulatory Review with some critical steps to help update and improve guidance for agency rulemaking pro

      3 min read

    • Article

      Kim Adams

      Feb 9, 2023

      Got a query? products@autoexpress.co.uk HOW TO Understand our tests OVER the next few pages you will see several star ratings. There are even more across the Auto Express website, where we have a huge archive of product tests going back more than a d

      1 min read

    • Article

      Boards Must Up Strategy Play

      Jan 7, 2019

      Boards Must Up Strategy Play
      4 min read

    Related categories

    Reviews for ISO 9000

    0 ratings

    0 ratings0 reviews

    What did you think?

    Tap to rate

    Review must be at least 10 words

      Book preview

      ISO 9000 - David Hoyle

      Enjoying the preview?
      Page 1 of 1