The Trolleybus of Happy Destiny: Dao of Doug, #3
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About this ebook
Take a ride in a San Francisco Trolleybus to the Painted Ladies and the Ferry Plaza with Driver Doug, a 21 year transit operator. Doug enjoys giving directions to get around the city in public transportation, and shares stories and tips on taking MUNI when you visit.*
*Editor's Note: Since the writing of this book, in June of 2018, our nation, our world, experienced a pandemic which radically changed the nature of public transit in large urban areas such as San Francisco. Commercial real estate, with its large downtown buildings upon whom our city dwellers clocked-in from nine to five, created strong demand during peak times. What we call rush hour in San Francisco which is earlier, from five to two or six to three to match New York financial market times, made for a long four hour comings and goings to downtown that came to become ghost town conditions.
I guess, in a way, it was a dream come true for this, now retired, bus driver. I put in for my retirement exit with the city on February 13, 2020, one month before the shit hit the fan with Covid. I had an intuitive sense to retire at age sixty-two and not wait until sixty-seven, for social security. I just made the paperwork deadline before my sixty-second birthday in June of 2020. But this means I had from March, April, May, and June to ride with my mask on and work about two days a week on a reduced schedule.
The miracle was, for the first time in my twenty-two calendar years of work as a transit operator, I could keep to the schedule and have enough recovery time to compose myself and the end of the line on each trip! All the ride share and tour bus shuttle conflict to Silicon Valley was gone. Fights over the front seats were gone. Traffic was light, and the stress of driving the bus was reduced. My point is: this is a great time to get in to the job. I still don't say career, because I don't think most of us who work or have worked, for the Department of Transportation, consider bus driver as a career—but it could be considered as such. If you want it.
Douglas Meriwether
Driver Doug is a 29 year resident of the city by the bay, and has been a transit operator for the San Francisco Municipal Railway for almost 20 years. His current run is on the 21 Hayes trolleybus line from the Ferry Plaza to Golden Gate Park. His interests include photography and writing, and this latest essay, The Trolleybus of Happy Destiny, is a composition including anecdotes and photo illustrations from his experience behind the wheel of a city transit bus.
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The Dao of Doug: The Art of Driving a Bus: Finding Zen in San Francisco Transit: A Bus Driver's Perspective: Dao of Doug, #1 Rating: 0 out of 5 stars0 ratingsThe Dao of Doug 2: The Art of Driving a Bus: Keeping Zen In San Francisco Transit: A Line Trainer's Guide: Dao of Doug, #2 Rating: 0 out of 5 stars0 ratingsThe Trolleybus of Happy Destiny: Dao of Doug, #3 Rating: 0 out of 5 stars0 ratingsThe Trolleybus of Happy Destiny: Dao of Doug, #3 Rating: 0 out of 5 stars0 ratings
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The Trolleybus of Happy Destiny - Douglas Meriwether
The Trolleybus of Happy Destiny
By
Douglas Meriwether
‘Driver Doug’
Draft 2 Digital Publishing
Copyright: © Douglas Meriwether 2022
All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the publisher except in the case of brief quotations embodied in critical articles and reviews.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
The author of this book does not dispense medical advice or prescribe the use of any technique as a form of treatment for physical, emotional, or medical problems without the advice of a physician, either directly or indirectly. The intent of the author is only to offer information of a general nature to help you in your quest for emotional and spiritual well- being. In the event you use any of the information in this book for yourself, which is your constitutional right, the author and the publisher assume no responsibility for your actions.
Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Thinkstock.
Books by Douglas Meriwether
The Dao of Doug: The Art of Driving a Bus OR Finding Zen in San Francisco Transit: A Bus Driver’s Perspective
The Dao of Doug 2: the Art of Driving a Bus: Keeping Zen in San Francisco Transit: a Line Trainer's Guide
The Trolleybus of Happy Destiny
Contact at:
www.daoofdoug.com

Driver's WheelDedication
To all those who take mass transit on a regular basis, those who have encouraged me to write my story, and the hundreds of family and friends who know someone who drives a bus for a living.
Table of Contents
Alpha Dog
Rider Alert
The Squeaky Wheel
A Rose by any Name
Tree Trimming
Tree Trimming - Poem
Great Expectations
Summertime in the City
Kitty Corner
One-Armed Bandit
Past Half Way
The Sisters of Charity
і Sakude !
Retarder Control
Bus Bunching
Pass on the Left
Tagging the Coach
Drug Roll
Flu Shot
The Complaint Department
Leading Green
Quid Pro Quo
Driverless Cars
Night Park
Safe than Sorry (Be Ready to Move)
Safe than Sorry (Friday the 13th)
Pudding Pants
Transmitter Ball
Twenty Questions
Ferry Plaza
The Weird Curve
The Fulton 500
Let it Settle
Scuff Left
Game Boy
Timed Transfers
The New Fare Box
The New Radio System
Helter-Skelter Shelter: Rear Door Boarding
Powerless on Post
Taxi Patterns
Hitting Hard
Water Truck
Litterbugs
Recycling Day on the Bus
Muni Bathrooms
Compulsive Honking Syndrome
Lane Closed
Gate Hopper
Stop Request: Old Dog, New Tricks
Behind the Yellow Line
Rollover
Blind Spot
Vision Zero
SF Railway Museum & Gift Shop
Alamo Square
Breakdown
Why be a Driver?
End of the Line
About the Author
Other books by Douglas Meriwether
A
lpha Dog

image36.jpgPeople Watching is the greatest job benefit of being a transit operator in the Baghdad-by-the-Bay. Friends and family always ask about the great benefits that a civil service worker must have in being a government employee. I usually mention the post office as having the best, defined contribution plan or pension. But in the day-to-day flow of ants moving to and from the anthill that are the skyscrapers built on the bones of boats in the bay downtown, it isn’t a column of numbers in the year-to-date tab on a paycheck that is a job perk in being a bus driver over and in the arteries flowing from the heart of San Francisco. The benefit is not being stuck inside an office. It is feeling as though you are on the outside. Yet when the fog is freezing the bones, the wind is whipping through your layers, the bus is like a shelter from the elements. To comfort those at the mercy of the weather, it becomes important to stop close to the alpha dog in the queue on the sidewalk, so all can enter the bus as soon possible, without blockage at the gate.
Visitors are easy to spot as the alpha dog always holds all the transit passports in their hand for the group. They usually follow at the end of the queue. When a large family passes by the fare box without paying, the alpha comes up the steps at the end with the fares. Sometimes, a large group passes, and there is no alpha with no fare! To keep my ambassador role as a representative of the city, I don’t say anything. When I do, they usually have their fare, buried in the back of their backpacks. This is another example of how we fail the city. No one assumes responsibility to inform visitors on how to ride, where to stand, or how to validate their passes.
A fare only becomes valid once the month, and the day or days are scratched off on the passport sheet, which is not unlike a lottery scratcher ticket. Fortunately, the 21 Hayes is a great bus line, which permits the time to teach visitors. Other arterial lines are not such. Rear door boarding is allowed and little time for conversation is allowed between the rider and the driver. Crosstown buses are best for enlightenment and understanding.
Many times the person asking the questions is in front, and the ticket holder is at the rear. I can usually tell who they are. If they are asking a question I don’t understand, I ask them where they are going. If they can’t answer this, I then switch over to intuitive mode and say yes and ask them to step up. When this fails, I beckon them with my hand.
When this fails, it is because I have put too much expectation and hesitation in my voice, and I have to let it go. A simple nod is all I need. Then, if it turns out they are going the wrong way, there is usually a better transfer point down the line that will get them on the right bus with less confusion. I need to remember when I was new to the city and I did not know inbound from outbound because tall hills or the fog, make it impossible to know which way is downtown or east versus west.
Talking to just one person, the alpha dog as Zen Master, best to keep the herd in line!
R
ider Alert

image35.jpgNothing is more disconcerting than seeing people waiting for a streetcar that isn’t coming. Especially in the afternoon when the fog is rolling in and visitors are caught in shorts and without jackets. If you plan to visit San Francisco between the Fourth of July and Labor Day, prepare for early spring/winter conditions. Even though century mark temps are only a few miles away from San Fran’s city limits, maritime conditions prevail in the city. Mark Twain’s phrase, The coldest winter I ever spent was the summer I spent in San Francisco.
applies to July and August in the city. If you are dying of the heat back east and in our Central Valley, then do come and enjoy our natural air-conditioning! I am familiar with the challenge of packing in hot weather back home, going to ‘sunny’ California, but not here between the ocean and the bay in the late summer.
When I do the 21 Hayes, I travel down Market Street and see all the tourists waiting for the streetcar to take them to Fisherman’s Wharf. They pack in to the cars like sardines and creep towards the Ferry Plaza. Little do they know, they can take any bus or trolley down the street to Kearny and take an 8 to Chinatown, Coit Tower, and then Pier 39. The 19 Polk at Hyde on Market is a great way to start site seeing at Aquatic Park at the end of Van Ness.
Any disruption on the rails can block the track and cause a large queue of intending passengers on the islands on Market Street, particularly at Fifth, Fourth, and Main. At these times it pays to take a 6, 21, or 31 to Ferry Plaza and transfer to the ‘E’ Embarcadero streetcar. An express Line 8X bus crossing Market at Third to Kearny is a great crosstown ‘shuttle’ to pier 39 and helps to clear the islands and get you moving to have fun.
The SFMTA posts Rider Alert
signs in red and white, or orange, to let you know when stops and streets are closed to traffic. It’s important to notice these a day or two before an event. Indeed, many who find a never again attitude about transit is because of a lack of communication about rider alerts. This is where an Amber Alert-type message can and should be adapted to our smart phones and with GPS technology developed by Tech and driverless car coding.
Rather than stymie new creative GPS tech, Muni should work with Tech community to track not only their own ride share cars, but with buses. This would open up bus stops to ride share pickups when no buses are arriving or departing. Minutes go by when it is safe to use a bus zone, and this priceless curbside real estate can be easily shared with GPS tech. So too, could the large tour bus shuttles also be included with this zone sharing. The key here is transit is being looked at as a unified body of vehicles, not separate entities fighting and blocking each other. Geo-fencing is a great aspect to deny boarding in certain critical choke points.
As a governmental body, our transit department just had another resignation, and now brings the vacant manager positions to eight. Coordination is lost. Creative new ideas are vacant because self-preservation mode is on, and no bigger picture can be established, much less horizon goals of integration as a whole.
Eventually, Rider Alerts could be all done electronically from an application rather than to have to manually park a vehicle and go out and attach a laminated alert sign to a bus shelter. The labor to then go ahead and remove all the signs would be a thing of the past. Remember, with a sense of community, anyone lacking a smartphone could be instructed by those nearby who do have a transit app on their phones. I ask all the time when I am at a shelter with others who are on their phones.
When Rider Alerts, Next Bus arriving times, and trip template suggestions all match to real time GPS and bus timetables. Interactive GPS system can suggest changes to avoid congestion and blocking at transit stops. This is really an exciting time to be in a manager position to integrate stoplights, trip tracking, and headway adjustments between Ride shares, driverless tech, and transit schedules. Transit Metro Control (TMC) needs not be in the dark about conditions and buses. It can see what Rideshare customers see, inclusive of buses, including the Silicon Valley shuttles.
Being in the Zen means asking others about Rider Alerts and Next Bus arriving times when I am without the phone or application to be in the know. The same goes for tourists on the islands waiting to go to the wharf!
The Squeaky Wheel

image38.jpgThe squeaky wheel gets the grease, as the saying goes. Most of us doubt we can make a difference. In rare instances, however, one person can affect change on a large scale. In the following four cases, one change is created by one passenger being persistent, and another by using political capital as Mayor, to meet his own need. The other two examples are rare cases when city Supervisors step-in to make transit change. More often than not, nothing happens.
Our new trolleys have a redesigned seating area in the front. Seating bays for wheelchairs appear more prominent, and there is a padded paddle with a drop down handhold allowing for placing a leg in an outstretched position without blocking the aisle risking a hit from a passing passenger. A passenger can stand erect without sitting, and be protected from getting hit in the aisle. I have asked passengers and operators if they have ever used or seen anyone use this device. No one has.
But I know who got this piece of equipment added. She also did it without any call to engineers, capital equipment procurement, planning or project management! She made a passenger service request over and over and over every time she boarded a crowded 14 Line Mission bus, usually in the crunch zone at Thirteenth Street, and was unable to rest her leg in an outstretched position by the flip-up seats. Log after log, statistic after statistic, her call