NPR

Some Amazon Reviews Are Too Good To Be Believed. They're Paid For

In shadow marketplaces, positive reviews for Amazon products are bought and sold. The company says it's cracking down and that it estimates that less than 1 percent of reviews are fake.
In shadow marketplaces, positive reviews for Amazon products are bought and sold. The company says it's cracking down and that it estimates that less than 1 percent of reviews are fake.

Travis is a teenager living in a small town in the Northeast. He enjoys hunting and shooting, and keeps a rifle at home. But with several younger siblings around the house, he wanted to make sure his gun was safe. So he ordered a trigger lock on Amazon, to prevent the gun from firing.

"The reviews were great, five-star reviews," says Travis, who asked that NPR use only his first name to avoid scrutiny and possible legal attention. "[They] said it worked great, locked perfectly, the combination system worked great."

It didn't.

"The combination doesn't even matter; the

You’re reading a preview, subscribe to read more.

More from NPR

NPR2 min read
Mystik Dan Wins The Kentucky Derby By A Nose
In a close finish, Mystik Dan won the Kentucky Derby by a horse's nostril over Sierra Leone. Contenders waited with bated breath in the seconds before the official decision was made. The thoroughbred had entered the race with 18-1 odds — a longshot c
NPR4 min read
'Zillow Gone Wild' Brings Wacky Real Estate Listings To HGTV
Zillow Gone Wild started in 2020 as an Instagram account devoted to eccentric property listings. The show focuses on homes that defy everyday expectations in some way.
NPR4 min read
Cicadas Are Back On The Menu. One Chef Shares His Dish Ideas — And An Easy Recipe
The cicadas are coming! And so are some new flavor profiles. This spring, the bugs of two broods, the 13-year Brood XIX and the 17-year Brood XIII, will crawl from the ground simultaneously across the eastern and southern parts of the United States.

Related Books & Audiobooks