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An Airline that Genuinely Delights Passengers using Social Media

An Airline that Genuinely Delights Passengers using Social Media

FromSocial Pros Podcast


An Airline that Genuinely Delights Passengers using Social Media

FromSocial Pros Podcast

ratings:
Length:
55 minutes
Released:
Mar 7, 2014
Format:
Podcast episode

Description

Greg Hounslow, Emerging Media Advisor at WestJet, joins the Social Pros Podcast this week to discuss fostering a sense of community with social media amongst guests, how social media can enhance customer relations, and the value of giving customers a pleasant surprise every once in a while (and the measurable ROI there).
Released:
Mar 7, 2014
Format:
Podcast episode

Titles in the series (100)

Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies. Each episode includes insights from a leading social media strategist plus current trends and ideas in the social media industry, discussed and ratified or debunked by Jay Baer of Convince & Convert and Adam Brown of Salesforce. Finally, each episode ends with The Big Two where our guest gives us their rapid-fire answers to two important questions.