Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction
By James Edge
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About this ebook
If you want to increase profits, eliminate waste, improve efficiency, and develop a remarkable team, then keep reading...
Organizations face rising costs and increasing competition every day. With Lean Six Sigma you can combat these problems and grow your business.
Lean Six Sigma is an amazing methodology that's geared to helping you boost the productivity of your organization while eliminating waste. The idea synthesizes two different concepts – Lean Enterprise or Lean Manufacturing and Six Sigma – to give you an excellent idea of how your company is wasting money and resources – and what you can do to combat that.
This book addresses the different types of wastes and how Lean Six Sigma aims to tackle each, and then it'll give you all the tools you need to start making an effective change in your organization.
In Lean Six Sigma: The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction, the following topics will be discussed:
- Understanding Lean Thinking
- The Basics of Six Sigma
- What Is Lean Six Sigma?
- Phases of Lean Six Sigma
- Understanding Customer Needs
- How to Get Top Management Support
- Deployment Planning
- Identifying, Prioritizing, and Selecting Projects
- Value Addition and Waste
- How to Create a Winning Team
- Design for Lean Six Sigma
- And many more topics that could help you increase profits, eliminate waste, improve efficiency, and develop a remarkable team!
So what are you waiting for? Get access to this book now and start streamlining your company today!
Read more from James Edge
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Book preview
Lean Six Sigma - James Edge
Chapter 1: Understanding Lean Thinking
The Lean philosophy is a set of practices, strategies, and methods specifically applied in business. This philosophy focuses on helping to improve the business and eliminate any waste that may be present. There’s a popular belief that this model can only be used in the production industry or in manufacturing, but in truth, this is a concept that you can easily adapt to suit any type of business. It can help with handling different aspects of a company’s operations such as consumer value, supply networks, and internal functions.
Different types of organizations could find that the Lean philosophy can have much to offer them. If they use it properly, it can provide rigorous methods to improve efficiency and reduce waste. While it may have started out being used in manufacturing, it has now become completely apparent that it can be used in almost all industries, including government, baking, retail, aerospace, healthcare, and construction, just to name a few.
The core aspect of the Lean philosophy is to try to reduce three main types of variation that show up in manufacturing. These variations are named muda, mura, and muri. Muda is a word from Japan that means futility
or uselessness
. In business, this would refer to waste
. To help eliminate and reduce waste, the company needs to first separate activities that are considered value-adding from those that are needlessly costing the business money.
Mura can be defined as an unevenness
in the business workflow processes. This kind of waste can sometimes cause needless downtimes or phases where there is a lot of unneeded strain on equipment, processes, and even employees. From a management standpoint, the unevenness is going to lead to a big challenge known as uncertainty. It is exceedingly difficult to plan for the future and run a business if the uncertainty levels are high. Any type of interruption that occurs in the workflow process can lead to the company’s reduced ability to respond to customer needs. If the customer orders a product from the company and they have an expectation that the product will be delivered by a certain date, throwing some uncertainty into this mix can cause a lot of delays and chaos.
For a company to overcome mura, it needs to take serious considerations of its facilities, its assembly protocols, and how it does business. For most businesses, there needs to be a type of methodology for understanding processes better and for improving the ability to foresee potential problems.
Finally, muri refer to waste that resulted from the overburdening a system or from a deficient understanding of how that system works. If a business process or a production system starts to become overworked, it is possible that not only the machines but also the employees are going to suffer from wear and tear. Having a workload that is extremely high can result in a system failure and a high number of defective products.
When muri and mura combine, there is going to be a kind of bottleneck problem that would crop up in all parts of the organization. The best way to ensure that you are not straining the employees or the machines is to guarantee that your business is only focusing on the activities that add value. The company must also know how to minimize waste in other relevant areas to help reduce this kind of strain.
Another concept that comes with the Lean methodology – and can go hand in hand with reduction and identification of waste – is kaizen. This refers to continuous improvement
. It involves creating a culture inside your business where the group or the individual can choose to improve themselves as often as they want. This is a concept that almost all industries have begun to adopt.
The Lean philosophy incorporates many different tools, but the biggest factor that affects how it will impact the company is an attentive mindset. Everyone who is inside that company, from the CEO to the shop steward, need to be vigilant when it comes to eliminating waste, effecting changes that are positive, and continuously improving.
Lean and the TPS Approach
To get a better idea of how Lean thinking works, we need to look at the terms and tools that are used in the Japanese Toyota Production System. The TPS methodology is geared towards understanding how the processes work, figuring out methods to use to improve them, and then learning how to make the processes smoother and faster. If they end up discovering activities in the process that are not necessary, it is the job of the company to get rid of them.
However, if your company adopts the TPS approach, you need to realize that it is not a panacea for all the problems that you may be experiencing. This method is not all about the distinct elements – it puts the emphasis on how these elements are brought together to create a system that can be consistently put into practice each day. The principles need to be embedded into the thinking of all those in the organization, and there needs to be constant action and mindful implementation.
How to Use the Human Potential
No matter what kind of business you have, it is people that are going to form the core of your TPS approach. To get the results that you want, your employees need to be trained properly for them to adopt the beliefs and values that help bring about a stable and strong culture in your business. This means that you must constantly reinforce this new culture to ensure that it becomes a permanent feature.
In addition, each business needs to remember that people are the ones who create value. It is people who are going to implement the processes and use the equipment or the technology to make the project. To root out the waste from within, you need to first establish the right setting and culture for everyone to perform in.
In some situations, the Lean philosophy is going to be mistaken for a simple set of techniques and tools. However, you must remember that Lean is about the people first. There are a lot of companies who try to take the Lean methodology and use it, but they forget this one crucial point. This leads them to failure, and they suffer the consequences. The Lean method requires that everyone, from the highest levels to the lowest levels, change their mindset and then use the tools from the Lean methodology to reduce waste and improve the value presented to the customer.
This means that the company needs to know how to respect its people. It can do this by continually educating, training, challenging, and empowering them. Any organization that sees itself as Lean
has to make sure that it sees its people as its most important asset. And as the most important asset, your people need to be celebrated, stimulated, and compensated properly.
That is one of the most important parts of the Lean methodology, especially when it comes to Lean Six Sigma. If the people of your company are not on board, then you are never going to see the successful completion of your project. It doesn’t matter how much the management