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    EmployER Engagement: The Fresh and Dissenting Voice on the Employment Relationship
    EmployER Engagement: The Fresh and Dissenting Voice on the Employment Relationship
    EmployER Engagement: The Fresh and Dissenting Voice on the Employment Relationship
    Ebook238 pages2 hours

    EmployER Engagement: The Fresh and Dissenting Voice on the Employment Relationship

    By Thomas Mahan and Nelms

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    About this ebook

    The signs of discontent are all there, yet they are ignored. Workplaces are suffering from unnecessary turnover, unfilled positions, lost customers, overworked staff, and compromised profit. Taking the guesswork out of engagement and retention, EmployER Engagement is the fresh and dissenting voice on the employment relationship.

    You’ve heard it too many times: “I’ve got to update my résumé.” “I can’t work for that jerk anymore.” “I’m sick of having that carrot dangling in my face.” “This is a dead-end job; I’m out.”

     

    It happens every day. The signs of discontent are all there, yet they are ignored. Workplaces are suffering from unnecessary turnover, unfilled positions, lost customers, overworked staff, and compromised profit. Employee morale is flat, clever but empty perks continue to fail, and everyone knows that employee engagement scores are a joke. Poaching is the new best practice, and employees are bailing.

    Like it or not, employees have control in this high-stakes, employee-in-control market. And this employee market will continue for some time. It’s simple demographic science. US workers will hold the hammer for years to come.

     

    Here’s the deal, employer: There are plenty of people to do all the work that needs to be done; they’re just working somewhere else. Employees don’t need you; you need them. So how can you recruit the best employees and keep them working for you? The answer is clear: companies CAN and MUST become better employers.

     

    Taking the guesswork out of engagement and retention, EmployER Engagement is the fresh and dissenting voice on the employment relationship.
    LanguageEnglish
    PublisherIndigo River Publishing
    Release dateNov 17, 2020
    ISBN9781950906277
    EmployER Engagement: The Fresh and Dissenting Voice on the Employment Relationship
    Author

    Thomas Mahan

    Thomas F. Mahan is the founder and chairman of the Work Institute. A workforce researcher and organization behavior scientist, Tom works with companies to reduce wasteful human capital expense. As a professional counselor, Dr. Mahan works with troubled and troubling managers. As a writer, he has coauthored The Why Factor: Winning with Workforce Intelligence and Top Drawer Dads: Celebrating Fathers as They Shape Our Lives.

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      Book preview

      EmployER Engagement - Thomas Mahan

      One

      The Case for EmployER Engagement –

      An Executive Summary

      Most earthquakes go unnoticed. Two sides of the earth push against each other, and yet their subtle shifts are recorded only by seismologists and maybe a few particularly attuned house pets. Minor tremors can be difficult to feel. But this time, it’s different. The ground is finally shaking. It feels at times as if our entire world has started to crumble. Many of us never saw it coming.

      —Claire Suddath (Bloomberg Businessweek, December 25, 2017)

      We can’t solve problems by using the same kind of thinking we used when we created them.

      ―Albert Einstein

      Twenty years ago, I was invited to deliver the keynote address at a recruitment and retention conference in Las Vegas. In preparation for this event, I spoke with organizers to fully understand their objectives and then crafted the deliverables for my presentation entitled The Differing Preferences, Expectations, and Intents of an Emerging Workforce.

      As it came time for the conference, I dined with conference leaders, further discussed the agenda, and confirmed our 8:45 a.m. sound check. At nine I sat in my chair and half listened to the association president deliver announcements and introduce me to five hundred attendees. As my anticipatory anxiety caught me thinking about how I would start the presentation, I concurrently reviewed the attendee handouts. The tab for my presentation was stamped EMPLOYEE ENGAGEMENT.

      And now, please join me in welcoming Dr. Mahan.

      I walked up to the stage, shook hands with the conference leader, fumbled with the podium, and addressed the crowd. I usually began with humor or some mildly self-deprecating comment, but my feelings were conflicted, and I hardly knew how to start. Following what seemed to be too long a pause, I looked to the audience and requested that they take out their pens and open their manuals to the Employee Engagement tab in their conference binders.

      I asked them to draw a heavy line, crossing out the last E in EMPLOYEE, and to insert an R at the end. I told them I was not going to talk about employee engagement . . . I was going to talk about EmployER

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