Dialog 1 Lusi : Hello, Family Dental. This is Lusi speaking. What can I help for you?

Ayu : Hello, Lusi. Id like to go to the dentist. Lusi : Yes, thats no problem. Would you like to make an appointment? Ayu : Yes, please. Lusi : Is Friday OK for you? At 5 oclock? Ayu : Yes, OK. Lusi : Whats your name? Ayu : Ayu Praharsiwi. Lusi : Ayu Praharsiwi. OK, Ayu, well see you on Friday. Ayu : OK. Thank you. Bye bye Dialog 2 Mrs. Ary looks for information about cancer in a clinic. Then, she comes to the clinic in the afternoon. Mrs. Ary : Good Afternoon, mam. Would you like to help me? Receptionist : Good Afternoon. Sure, what can I do for you? Mrs. Ary : I need more information about cancer. Who can I meet to explain about that disease? Receptionist : You can meet Dr. Handy to get further information about cancer. However, you have to make an appointment first to meet him. Mrs. Ary : Can I meet him tomorrow afternoon? Receptionist : Please, discuss the meeting through phone call. You can contact this number 0586511231. Mrs. Ary : OK, thanks. Suddenly, Mr. Ary call Dr. Handy using her cell-phone. Mrs. Ary : Hello. This is Ary speaking. Can I talk to Dr. Handy? Dr. Handy : Hello.Yes, This is Handy. Do you have any problems? Mrs. Ary : I need more information about cancer. Would you like to meet me at your office tomorrow afternoon at 02.00 p.m.? Dr. Andy : How about 02.30 p.m.? I have many patients tomorrow. Mrs. Ary : thats fine. Ill be there at that time. Thanks. Dr. Handy : Youre welcome.