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BODY LANGUAGE

SEMESTERONE, CSREM

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

LEARNING OBJECTIVES
Exchange of information through nonlinguistic

signs Strategic usage of non-verbal signals To draw accurate conclusions To increase sensitivity To add to or qualify a message

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

Actions Speak Louder than Words?


What often happens in any relationship

is that language itself becomes a mask and a means of clouding and confusing the relationship. If the spoken language is stripped away and the only communication left is body language, the truth will find some way of poling through.
DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

Body Language, Julius Fast, MJF books, 1970

TYPES OF BODY LANGUAGE


Voluntary

Involuntary

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

Communicates, from head to toes

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

FACIAL EXPRESSIONS
Upper face

Middle face
Lower face The sides of the face

E.g, Raised eyebrows, smile

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

EYE CONTACT:
Openness, honesty,, confidence, comfort

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

GESTURE

OK HANDSHAKE ARMS BEHIND BACK ARMS IN FRONT NODDING HAND WAVES SHAKING A FIST USING HANDS FOLDING YOUR ARMS

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

POSTURE
Sitting cross-legged Leaning forward

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

SPACE/ PROXIMICS
Reactions to an invasion of your space?

BUSINESS DISTANCE POSITION IN MEETINGS STANDING TOO CLOSE


DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

PARALANGUAGE
Tone of voice

Emphasis
Pitch Rhythm Volume Pause

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

DRESS AND APPEARANCE


What influences you?

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

THANKS! AND ..
YOUR thoughts experiences questions

DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM

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