Escolar Documentos
Profissional Documentos
Cultura Documentos
SEMESTERONE, CSREM
LEARNING OBJECTIVES
Exchange of information through nonlinguistic
signs Strategic usage of non-verbal signals To draw accurate conclusions To increase sensitivity To add to or qualify a message
is that language itself becomes a mask and a means of clouding and confusing the relationship. If the spoken language is stripped away and the only communication left is body language, the truth will find some way of poling through.
DR. PRAJNA PANI, ASSO. PROF IN BUSINESS COMMUNICATION, CUTM
Involuntary
FACIAL EXPRESSIONS
Upper face
Middle face
Lower face The sides of the face
EYE CONTACT:
Openness, honesty,, confidence, comfort
GESTURE
OK HANDSHAKE ARMS BEHIND BACK ARMS IN FRONT NODDING HAND WAVES SHAKING A FIST USING HANDS FOLDING YOUR ARMS
POSTURE
Sitting cross-legged Leaning forward
SPACE/ PROXIMICS
Reactions to an invasion of your space?
PARALANGUAGE
Tone of voice
Emphasis
Pitch Rhythm Volume Pause
THANKS! AND ..
YOUR thoughts experiences questions