AURT200108A Carry out service operations

Name __________________________ ______________ Theory Knowledge Assessment for

Date

AURT200108A Carry out service operations

75% required to Pass this means 7 or more out of 9

Circle or mark the correct answer.

1. What precautions should be observed if a vehicle is to be raised with a hoist? a) Ensure vehicle is raised with someone in it. b) Ensure hoist lock is engaged. c) Ensure the hoist is raised completely. d) Only use short vehicles on a hoist. 1 mark 2. Why should stands always be used on a floor jacked vehicle? a) Your manager/supervisor thinks it looks nicer. b) Stands are easier to fit than bricks. c) Hydraulic jacks should never be trusted for support. d) Stands will raise the vehicle higher. 1 mark 3. What a) b) c) d) do we do if operating vehicle engines in confined spaces? Use non-sulphur fuel. Close the doors to protect everyone else. Make sure the confined space is well ventilated. Always wear safety glasses. 1 mark

4. What does Scheduled Service mean? a) The workshop/location a vehicle should next be serviced. b) A calendar with your service pre-booked. c) The expected time/kilometres a manufacturer recommends for a service. d) The expected time to perform a service.

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AURT200108A Carry out service operations

1 mark

5. Used engine oil should be a) Used to kill weeds. b) Stored for recycling collection. c) Reused d) Given back to the customer 1 mark 6. When servicing a vehicle, any faults found should be a) Ignored b) Fixed immediately c) Written down for customer discussion d) Made worse to make more money 1 mark 7. Where would you find a list of what items require service? a) Ask the mechanic down the road b) Ask the apprentice c) In a workshop manual or owners handbook d) On the fridge door 1 mark 8. A basic service would consist of a) Brake replacement and oil change b) Oil, oil filter and turbo fitment c) Oil, oil filter and fluid level checks d) Change the next service sticker 1 mark 9. What a) b) c) d) are some of the safety checks when servicing a vehicle? Drivers seat position is correct. Under car, Under bonnet, Inside car, Around car. Wheels turn, suspension moves Ignition safety switch is working. 1 mark

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