Scribd Logo
Fazer o upload

Bem-vindo(a) ao Scribd!

  • Agency in Kenya

    Enviado por

    wopundo
    11 visualizações1 página
    Agency relationships allow one party to authorize another to perform certain tasks on their behalf. In Kenya, banks commonly use agency relationships by partnering with ordinary businesses like money transfer services to serve clients. For example, Kenya Commercial Bank uses KCB Mtaani agents to provide services like withdrawals from KCB accounts to clients, extending the bank's reach in a cost-effective manner without needing branches everywhere.

    Descrição original:

    Describes agency theory from a Kenyan perspective and also explains on agency conflicts.

    Direitos autorais

    © Attribution Non-Commercial (BY-NC)

    Formatos disponíveis

    PDF, TXT ou leia online no Scribd

    Você considera este documento útil?

    Este conteúdo é inapropriado?

    Denunciar este documento
    Agency relationships allow one party to authorize another to perform certain tasks on their behalf. In Kenya, banks commonly use agency relationships by partnering with ordinary businesses like money transfer services to serve clients. For example, Kenya Commercial Bank uses KCB Mtaani agents to provide services like withdrawals from KCB accounts to clients, extending the bank's reach in a cost-effective manner without needing branches everywhere.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    11 visualizações1 página

    Agency in Kenya

    Enviado por

    wopundo
    Agency relationships allow one party to authorize another to perform certain tasks on their behalf. In Kenya, banks commonly use agency relationships by partnering with ordinary businesses like money transfer services to serve clients. For example, Kenya Commercial Bank uses KCB Mtaani agents to provide services like withdrawals from KCB accounts to clients, extending the bank's reach in a cost-effective manner without needing branches everywhere.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    de 1

    ABA 202 Topic 2 Agency relationship in Kenya Agency relationship is a relationship where one party (the agent) is authorized

    by another party (the principle) to undertake a certain task. In Kenya Banks have adopted the agency form of doing business where ordinary businesses such as forex exchange bureaus are used to serve clients from a specific bank. For example KCB bank (A Principle) uses agents to provide some of their services to their clients. In this relationship, The Kenya Commercial bank authorizes the KCB Mtaani agent to allow the client to for example withdraw money from their KCB account. In this situation, KCB felt that is was essential to extend their reach to the grassroots level so that they can better serve the common mwananchi and since it was not as cost effective to set up branches and ATMs all over the country they decided to use other people (Agents) to perform help some of their clients with the day to day operations of their accounts.

    William Opundo

    Você também pode gostar