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1 SHOP-ONLINE: A PROPOSED E-COMMERCE SITE AND INVENTORY SYSTEM FOR BAHANDI PASALUBONG CENTER

A Thesis Proposal Presented to the Faculty of the Department of Information Technology College of Engineering Eastern Visayas State University Tacloban City

In Partial Fulfilment of the Requirements for the Degree Bachelor of Science in Information Technology

by

Adrian E. Mas Jeffrey J. Caanes Roy H. Zacarias

March 2013

APPROVAL SHEET

This system entitled SHOP-ONLINE: A PROPOSED E-COMMERCE SITE AND INVENTORY SYSTEM FOR BAHANDI PASALUBONG CENTER prepared and submitted by Adrian E. Mas, Jeffrey J. Caanes and Roy H. Zacarias in partial fulfillment of the requirements for the degree Bachelor of Science in Information Technology has been examined and is recommended for acceptance and approval for ORAL EXAMINATION. JESSIE R. PARAGAS, MSIT Adviser

Approved by the members of the Evaluation Panel on Oral Examination with a grade of ______________________________________.

ORAL DEFENSE PANEL

DEBORAH G. BROSAS, MSIT Panelist

LYRA K. NUEVAS, MST-CS Panelist

ERIC O. STA. SINGH Lead Panelist

Accepted and approved in partial fulfillment of the requirements for the degree BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY.

DANILO B. PULMA, D.M. Dean, College of Engineering

LYRA K. NUEVAS, MST-CS Head, Information Technology Department

June 2, 2013 Date of Oral Examination

ACKNOWLEDGEMENT

The proponents would like to extend their heartfelt gratitude to the following who have been instrumental in the completion of this study: The personnel and producers of the Bahandi Pasalubong Center for providing the necessary data and information crucial to the development of the proposed online shop portal; Mr. Jessie Paragas, the proponents thesis technical adviser for his untiring support and motivation; The members of the oral defense panel: Mr. Eric O. Sta . Singh, Mrs. Deborah G. Brosas and Mrs. Lyra K. Nuevas for their constructive criticisms, recommendations and suggestions; Families, friends and classmates, for their presence and unwavering support; And to the Almighty God, for everything.

ADRIAN E. MAS JEFFREY J. CAANES ROY H. ZACARIAS June 2013

TABLE OF CONTENTS

Page
TITLE PAGE APPROVAL SHEET ACKNOWLEDGMENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES i ii iii iv vi vii

CHAPTER I INTRODUCTION
a. Background of the Study b. Statement of the Problem ... c. Objectives of the Study .. d. Significance of the Study e. Scope and Limitation of the Study . f. Definition of Terms . 2 6 7 8 9 10

II

METHODOLOGY
a. Review of Related Literature and Studies .. b. Conceptual Framework .. c. Documentation of Current System . c.1. Description of the Current System c.2. Personnel/Equipment Used by the Current System ... 16 25 26 26 27

CHAPTER
d. Data Gathering Procedures

Page
27

III

REQUIREMENT ANALYSIS SPECIFICATIONS


a. Answer and Explanations of the Statement of the Problem 28 b. Answer and Explanations to the Objectives of the Study .. c. Results, Explanations and Analysis of the Data Gathered . d. Over- All Analysis of the Proposed System .. e. System Design Specification .. f. Hardware Requirements . g. Software Requirements .. h. Human Resource Complement ... 30 31 32 37 39 40 40

IV

SUMMARY, CONCLUSIONS AND RECOMMENDATIONS


a. Summary . b. Conclusions .... c. Recommendations .. 41 42 43 44

Bibliography . Appendices
Letter to the Thesis Language Adviser . Letter to the Thesis Technical Adviser . GANTT Chart

46 47 48

Screenshots 49 Source Codes . 63

LIST OF FIGURES

Figure
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Modified Waterfall Model Conceptual Diagram of the Study Context Diagram of the Proposed System Main Module Home Module Login Module Hierarchical Chart of the Proposed System Home Page Log-in Form Registration Form Processed Foods Sub-Category Handicrafts , Gift Wares and Holiday Decors Organic, Herbal and Natural Products Beverages Product Sub-Category Page Organic, Herbal and Natural Products Sub-Category Page Handicrafts, Gift Wares and Holiday Decors Sub-Category Page Post Harvest Facilities and Food Processing Equipment Product Sub-Category Page 18 Fish/ Seafood Products Page

Page
12 25 33 34 35 36 37 47 48 49 50 51 51 52 52 53

54 55

Figure
20 21 22 23 Bagoong Product Description Page Bagoong Product Image Page Shopping Cart Page Product Categories

Page
56 57 58 60

Chapter I INTRODUCTION

Virtually every business, government and private-owned are going hi-tech these days. Many businesses expect most people to know the basics of information and communications. This expectation drove the business community to consider other means of conducting business with the clients considering the availability of several technologies. Among these technologies is the Information and Communication Technology (ICT). This technology comprises of tools such as software and hardware computer components that facilitate the storage, retrieval and dissemination of data and information over a wide range of business stakeholders. Based on the foregoing statement, Information can be best described as the use of computer hardware and software to gather, transfer or store information.

Communications technology refers to systems used for communication, which includes telephone, radio, fax, television, email, cell phones and instant messaging. Together, both fields are simply referred to as "ICT" or Information and Communications Technology. ICT is often broken into two major groups: "traditional computer-based technologies" and "digital communication technologies." Examples of traditional computer-based technologies are accounting programs and word processors. Digital communication technology covers everything from the Internet to satellite linkups. Organizations rely on ICT systems to boost productivity, reduce costs and make better decisions. One example is a database software allowing companies to quickly process massive amounts of information about their customers. They can then use data on

9 the customers' shopping habits to design a better marketing plan. Another use of ICT in boosting the profitability of online business is the built-in advertisement of products allowing more customers from both local and international to have a glimpse of what the business is all about. These are just but few of the many justifications online shopping stores can offer to business establishments that patronize these technologies. Before the advent of the foregoing computer-based and digital communication technologies, business establishments who sell products and the likes solely rely on the works of business experts to interpret customer shopping trends occurring in their stores. In turn, these experts, or even the owners themselves heavily depend on loads of paper works such as those that detail periodic sales, inventories among others for them to analyze and arrive at some sales pattern or customers shopping habits. Evidently, these tedious processes of identifying trends, set aside, carefully skimming through all the necessary documents, are very prone to sluggish outputs, if not miscalculations. The onset of online shopping or e-commerce not only resolved most, if not all, of the predicaments of the classic shopping scheme but also widened the scope of shoppers from one localized physical store to cloned, distributed stores that can easily be accessed by most of its customers over the Internet. Gone are the long queues of lines and the need to travel just to avail ones needed shopping items. For these reasons, the proponents of the study considered the proposition of an online e-commerce and inventory system for Bahandi Pasalubong Center as an extension to its current manual store situated in DZR Airport at San Jose, Tacloban City. The proposed system will form part of the business scheme of the establishment thus will operate in consonance to the business undertakings of the physical store, that is, all

10 transactions in the latter will be reflected in the inventory and sales records of the proposed online store with inventory system.

a. Background of the Study Eastern Visayas with its three island groups of Leyte, Samar and Biliran, is endowed with abundant and wide selection of raw materials. For the past sixteen (16) years, aggressive product development clinics have been initiated by public and private entities to harness these resources into globally competitive manufactured goods. In tandem with product development clinics is the marketing of products, offering it to a wider market base. This gave birth to the conduct of regional exhibit of Eastern Visayas aptly dubbed Treasures. Initially organized by the Department of Trade and Industry in 1989, Bahandi is now a major annual marketing event for the manufacturing sector of non-traditional goods. By year 2000, the 79 active exhibitor-producers of Bahandi were organized into an association now known as the Bahandi Producers Association of Eastern Visayas (BPAEV). This move of the Department of Trade and Industry to relinquish the conduct of trade exhibit to BPAEV was to empower producers to collectively charter their own marketing activities. Bahandi has carved a niche in the calendar of national trade events and BPAEV, as an association, only need to strengthen and nurture the advantage established in the past. However, Bahandi as a marketing event is conducted only once a year and there is a need to sustain the presence of the manufacturers in the local and national market. The setting-up of a pasalubong center or souvenir and gift shop in the premier gateway of Eastern Visayas responds to the need for a continuous showcase and marketing of the products created by the BPAEV producers.

11 The project mainly aims to strengthen and sustain the presence of BPAEV producers in the local and domestic market all year round. The shop shall effect a continuous product development on the part of the producers to be consistent with the quality of goods sold. This will also encourage producers how to utilize of indigenous raw materials prodigiously taking into consideration the ecological impact of operating the enterprise. This marketing activity shall secure income and employment in the rural communities and its contribution to the poverty alleviation program of the government. Initially, BPAEV planned to have the soft opening of the pasalubong center in October 2005, however, due to financial constraints and the busy schedule of producers who were joining a couple of trade fairs, it was moved to November which was again postponed to December 27, 2005. Grand opening was then scheduled on January 26, 2006 to fit in the availability of expected guests. Prior to the opening of the pasalubong center which was from December 27, 2005 to January 25, 2005, the center gathered a sales amounting to Php66,219.00. The amount exceeded its targeted 2,000 average daily sales. As scheduled, the grand opening of the pasalubong center was held on January 26, 2006. The grand opening was made possible in cooperation with the Department of Trade and Industry, Office of the Hon. Congresswoman Remedios L. Petilla and the Embassy of the Federal Republic of Germany. However, despite the support of numerous government agencies and influential government officials, the pasalubong center seemed to be behind the ICT trend in conducting its business to its patrons. There is only one web site that advertises the pasalubong centers products under the Product Portal of Eastern Visayas (http://web.evis.net.ph, September 2012) and it is not even maintained by the center itself. The said site features other products coming from other producers that are

12 not even members of BPAEV. Although, the centers revenue is beyond question, the possibilities of advertisement optimization thus greater profitability can be attained through the adaptation of the current ICT trend. Buying patrons personally go to the center to purchase items or for those product consignments with associated contact numbers of the producers, the buyers may opt to establish a direct contact with the latter. The purchasing scheme follows the traditional methodology of trading between two concerned parties. The buyer gives an appropriate amount as exacted to the seller of the products with an anticipation that the products are not defective nor deviate from its purported characteristics. While the said trading scheme poses no threat to the business state of profitability, product selling is limited to the store itself and as previously mentioned, buying patrons have to personally carry out the transaction with the store. Furthermore, interested parties from distant places like those outside the region are hindered in availing some products considering the time and travelling costs it will incur on their part. On the other hand, the shop carries out its product inventory activities manually. Consigned products are recorded in logbooks and product sales are documented in a separate logbook as well. The shop and the BPAEV members, which are also the shops product suppliers, set up a date for collecting sales and reclaiming defective products twice a month, mostly on the 5th and 25th day of the month. Since both the shop and the members/suppliers carry out recording separately, record discrepancies occur during inventory periods. In view of the foregoing statement, the proponents of the study decided to take into consideration the development of an online store and inventory

13 system for Bahandi Pasalubong Center as an alternative product selling methodology to the current physical store.

b. Statement of the Problem The study aimed to identify the resources that will be needed in expanding the marketability of the Bahandi Pasalubong Center through the creation of an online shopping site and inventory system that will cater to the needs of its patrons. Specifically, the study sought to answer the following queries: 1. What are the constraints and limitations of the current manual procedures in the Bahandi Store involving: product advertisement and selling; and product inventory

2. What alternatives can be formulated to resolve the constraints and limitations in the current manual procedures of the Bahandi Store involving: product advertisement and selling; and product inventory

3. What are the requirement specifications for the development of an e-commerce site or online shopping portal and computerized inventory scheme for the Bahandi Pasalubong Center? 4. Is there really a need to develop an online shopping system and computerized inventory system for the Bahandi Pasalubong Center?

14 c. Objective of the Study The main objective of the study is to identify the necessary resources prerequisite to the development of an adjacent online shopping store for the Bahandi Pasalubong Center and demonstrate logical justifications for its development. Specifically, the study aims to achieve the following objectives: 1. develop a web-based system that will allow the customers of the Bahandi Pasalubong Center to transact or shop online and carry out product purchase payments through the PayPal payment gateway; 2. develop a web-based module that will allow the center to advertise its products effectively through a built-in product image gallery page supplemented with significant product information; 3. develop a web-based module that will allow particular personnel of the Bahandi Pasalubong Center to carry out product inventory procedures and automated monitoring of products coming in and going out of the center; 4. develop a web-based module that will continuously accept feedbacks, suggestions and queries from system users to facilitate further modifications and enhancements needed by the online shop portal and inventory system of the Bahandi Pasalubong Center; and 5. implement the online shop portal and computerized inventory system for the Bahandi Pasalubong Center.

15 d. Significance of the Study The study is deemed directly or indirectly significant to the following individuals or group of individuals: Local Government Unit. The study will provide insights to concerned government agencies and officials regarding the many possibilities of assisting small business entrepreneurs through a number of options like the implementation of ICT tools and techniques to optimize product advertisement and consequently maximizing business profitability. BPAEV Policy Makers. The study will facilitate the formulation of effective policies that consider the advantages of ICT in ensuring good revenues for the business. More or less, these policies will be innovative in nature in as much as the business is concerned. Bahandi Pasalubong Center Producers or BPAEV Producers/Members. The study will encourage the BPAEV producers/members to employ the use of ICT tools and techniques to amplify the business productivity. The study would also serve as an eyeopener to the vast possibilities ICT can offer to improve ways of conducting business. Similar Business Establishments. The study will provide similar business establishments ideas on improving the ways business transactions are carried out. This, in turn will pave the way for countless significant business prospects to be considered such as employing more innovative advertisements (cross-online shop advertisements). Customers. The proposed system which is purportedly the outcome of the study will provide the customers more chances of availing their products through online

16 transactions. Greater savings is at hand since travel expenses will be replaced with cheaper shipping fees and PayPal payment charges. Proponents. The proposed study will serve to harness the system development skills of the proponents at the same time allowing them to fulfill one of the requirements for their degree. It will also serve as one of their persistent legacies to their alma mater. Future Researcher. The study would serve as a reference material to concepts related to the subject at hand. Moreover, the study will facilitate the identification of the necessary features for an enhanced similar web-based application.

e. Scope and Limitations of the Study The study will include the business establishment Bahandi Pasalubong Center situated at the premier gateway of Easter Visayas, the Daniel Z. Romualdez Airport. It will also include products that are consigned and for sale in the center and excludes those products that are not provided by its registered producers/members. The study will not include other similar souvenir shops, within and outside the locality of Tacloban City. However, the consigners or BPAEV members will be included in the gathering scheme of the study for products descriptions and pricing for the finalization of the proposed online Bahandi Pasalubong Center and Inventory System. The design of the proposed web-based system will include and is limited to the web pages minimally typical for online e-Commerce sites for similar products. Moreover the study will also include the development of a computerized inventory system alongside the e-Commerce site. The web pages for the e-Commerce site will initially include the Home Page, Products Gallery Page, Online Shopping Cart Page and Other Info. The proposed system will provide online registration for frequent customers who

17 can avail special discounts and promotional packages. The proposed system will also include a module that will allow the customers to pay purchased products through PayPal payment gateway. However, it will not include payments through credit cards of any kind. Moreover, although site visitors can transact with the online shop, personal discounts and promotional packages are not available for them. The development of the proposed web-based system will use the PHP server-side scripting language and the client-side Javascript scripting language. To mimic the desktop look and feel, the proponents will be considering the use of the client-side scripting framework, the jQuery, to improvise the behavior of the applications web pages. Moreover, AJAX (Asynchronous Javascript) will also be utilized to augment further the desktop-like experience of its prospective users. On the other hand, data persistent will be sustained by MySQL, a powerful Relational Database Management System owned and maintained by Oracle, one of the software business giants. The study is limited to the business establishment Bahandi Pasalubong Center situated at the premier gateway of Eastern Visayas, the Daniel Z. Romualdez Airport.

f. Definition of Terms eCommerce. E-commerce (electronic commerce or EC) is the buying and selling of goods and services on the Internet, especially the World Wide Web. In practice, this term and a newer term, e-business, are often used interchangeably. For online retail selling, the term e-tailing is sometimes used (http://searchcio.techtarget.com/definition/ecommerce). Inventory. The raw materials, work-in-process goods and completely finished goods that are considered to be the portion of a business's assets that are ready or will be

18 ready for sale. Inventory represents one of the most important assets that most businesses possess, because the turnover of inventory represents one of the primary sources of revenue generation and subsequent earnings for the company's shareholders/owners. Online Shopping. Is a commerce methodology by which the proposed system is founded featuring goods that are advertised and sold over the shops web portal. The online shopping module of the proposed system is synchronized with the physical store readily reflecting product sales and inventory status. PayPal. Is a global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders. Shop Portal. Is a term, generally synonymous with shopping gateway, for a World Wide Web site that is or proposes to be a major starting product selling/buying site for users when they get connected to the Web or that users tend to visit as an anchor site to sell/buy products online.

19

Chapter II METHODOLOGY

Like the traditional software development, the process of web site development can also be divided into different life cycle steps. This can help to format the proponents effectively, and the standards and procedures can be adopted to achieve maximum quality. This section explains the steps of development which can be possibly arranged as a process of web engineering. Please note though that throughout this manuscripts portion, the words web sites, web applications, web based applications and Intranet/extranets are interchangeable and likewise, the word client or clients would pertain to the Bahandi Pasalubong Center administrators.

Requirement Analysis System Design Implementation Testing

Installation

Maintenance Figure 1. Modified Waterfall Model

20 Figure 1 shows the Modified Waterfall System Development Life Cycle (SDLC) model used by the proponents in developing the proposed SHOPONLINE: A Proposed eCommerce Site and Inventory System for the Bahandi Pasalubong Center. The model is composed of six (6) phases whereby the proponents utilized varying resources prerequisites to the completion of the proposed system such as (1) Requirement Analysis, (2) System Design, (3) Implementation, (4) Testing, (5) Installation, and (6) Maintenance. Each phase of the development process comprises of several steps and procedures which in turn consist of sub-processes and operations. The Modified Waterfall model is a sequential development model that allows phase iterations purportedly to initiate patch ups on overlooked features from previous development phases. Requirement Analysis. During this phase the proponents define what data the system must produce and what transformations of that data the proposed system must be able to do. Moreover, this phase also describes how fast the proposed system must perform the data transformations, how much it must transform and any limitations on the amount of utilization of the agents or resources used to support the transformation (e.g., amount of machine time, amount of disk space). Basically, it is during this phase that system attributes such as usability, reliability, availability, serviceability, localization, portability, maintainability, security, testability and extendibility are clearly defined or given emphasis. This is the most crucial phase of the development life cycle because it is on this phase that the foundations of the proposed system are laid out. System Design. It is during this phase that the requirement specifications defined in the previous SDLC phase are transformed into logical and physical designs. These

21 designs are composed of the web pages for the e-commerce site of the Bahandi Pasalubong Center, the logic implemented behind the interactions between the proposed system users and the web pages or graphical user interfaces and the data layer responsible in providing and maintaining data persistence to the proposed system. The logical designs define the over-all flow of the proposed system with relation to the data and information being concurrently handled. The physical designs comprise of the page layouts and animations that the user interface should consider to augment the effectiveness of the system and user interactions. Implementation. This phase involved the transformation of the designs into set of instructional codes that can be executed by the computer to carry out a specific task or routine for the proposed system. Most contemporary design implementations follow the Object Oriented Programming (OOP) approach in the transformation process. This approach represents the concrete and abstract entities involved in the proposed system as objects with their corresponding attributes and behaviors. Examples of concrete entities or objects in the proposed system are the online shops customers and the site administrator or inventory personnel. As far as the proposed system is concerned, abstract entities may include online shopping cart and product inventory. Testing. The objects with their attributes and behaviors are required to be tested to ensure that the proposed systems desired outcomes or outputs are obtained. The process of testing is mostly accompanied by the debugging process; a means of looking out for syntactical or logical errors in the proposed system. Although, most Integrated Development Environment (IDE) for web-based application development feature built-in or plugged-in debuggers, resolving out logical errors are still under the lookout of the

22 developers. Moreover, the testing phase involve three (3) testing processes; unit testing, integration testing and the system testing. Unit testing involves the separate assessment of individual objects or utility functions/procedures functionalities. Integration testing assesses the functionality of a particular routine that is composed of several objects and/or utility functions or procedures. System testing involves the confirmation that the proposed system as whole has met all the requirements identified or defined during the pre-development process. Installation. As far as the proposed system is concerned, installation involves the uploading of all the necessary files (i.e., scripts, images or configurations) into a file host server. This phase also involves the database objects installation process which includes tables, views, stored procedures/functions, triggers, cursors among others. These database objects are used by the proposed system to facilitate data persistence throughout the system. Most often, database installations are facilitated with the use of third party software such as PhPMyAdmin and MySQL WorkBench. Maintenance. This phase obviously involves activities that are meant to preserve and uphold the conforming functionalities of the proposed system. System modifications may be carried out during this phase as may be deemed necessary to cater to the transient demands of the system users. This phase also considers the implementation of user support modules such as system user manuals and help documents. User trainings and seminars may be considered as far as effective usage of the inventory module of the proposed system is concerned. Generally, as previously mentioned, the iterating flow lines depicted in the Modified Waterfall SDLC Model indicates that a particular development phase can go

23 back to one of its previous phases to accomplish overlooked tasks or processes in that particular phase. This system development paradigm addresses the fact that some tasks in some phases are at times not readily apparent to the developers for some reasons. The iterative approach of the model allows the developers to move back to a particular development phase to address that overlooked task or routine. Somehow, this system model facilitates the deliberation of user feedbacks through one of the propose d systems built-in module which can be used to remove or modify misbehaving routines or features and develop further system enhancements.

a. Review of Related Literature and Studies At present, there are a number of websites that cater to the shopping needs of virtual customers over the Internet. These shop portals are equipped with unique shopping and product advertisement features that allow their respective patrons to browse for products images, gather product information, accumulate products in a virtual shopping cart and conduct payment transactions utilizing online payment gaetways such as PayPal and other credit card companies online. Search engines are also provided to enable browsing individuals to look for specific items or products in the shop portal. Product categories and subcategories facilitate product oragnization thus avoiding confusions among web-surfers or customers brwosing for particular products. Most of the online shops featured in this review of related literature also higlight the use of electronic e-mail invoice which can be sent to both the customer and the store thereby avoiding misunderstanding in the business process. The following sections addresses these websites with their acompanying site details and features.

24 Local Studies Everything In Budget Everything in Budget has been online and running as a blog since July 2010. Without being a year old, the site has already received rave reviews from its subscribers and web visitors for their very detailed and helpful information about great deals, sales and other promotions that caters to everyone who are on a budget. The site is the first-ever site to cover Group Buying deals in the Philippines and until now it completely lists down all the daily deals available. The site covers everything that needs budgeting, from Airline Seat Sale to Concert Tickets, Auctions to Group Buying deals, Mall and Warehouse Sales, Hotel Accommodations, Events and many more. Most of the time, the foregoing information gets posted first in this site. (http://everythinginbudget.blogspot.com/, September, 2012)

25 PhilShopping.com PhilShopping.com is an online shopping gateway developed by Filipino Internet shoppers who have merged to establish a legitimate company that aims to provide a safe, convenient and reliable Philippine-based Internet shopping

website for consumer goods and services. Its vision is to be demonstrably the best and most trusted Internet-based retail company in the Philippines. In order to achieve this, it has to consistently adopt an objective attitude towards change and meet future challenges by getting the best out of leading brands in establishing a unique portfolio of consumer products and services; utilizing more innovative approaches to secure Internet purchases and product delivery; continuously developing its professional competence, service quality, operating efficiency, responsible corporate citizenry, stakeholder relationships and overall growth and stability; and setting the appropriate strategic direction for the company. (http://www.philshopping.com, September, 2012)

26 I-Supreme The i-Supreme store is a 100% fully online retail portal. All transactions are done via the internet and the products are delivered either via email (for digital products) or via courier (for tangible products). The i-Supreme store was

launched on January 15, 2012. Its digital products cater to customers in 200 countries worldwide while its tangible products at first will cater to the residents of the Republic of the Philippines. Later on as it grows it will open the doors for its tangible products outside of the

Philippines. As the technology landscape keeps on improving so will the store keeps on finding ways to make its customers online shopping experience remarkable and enjoyable. The products the customers see in its catalogue are but a few of its initial offering. The online store will keep on adding products to its inventory as their primary goal is to make the i-Supreme store the customers one stop shop for all their wellness needs. (http://www.pinoywealthsys.i-supreme.com, September, 2012)

27 www.MerkadoNetwork.com Merkado Network was started in April 14 2008 and re-launched in June 2009 to help with the needs of its merchant partners. Since then Merkado Merchant has successfully opened online business in the Philippines and foreign countries. Merkado Network (formerly shop.ronoliverclarin.com) marketplace which is an the online diverse

helps

community to have one network for the merchants and the online shoppers. It offers lots of marketing opportunities. The company has strengths in e-Commerce field, focused on exclusive sales and customer service. (http://www.merkadonetwork.com , September, 2012)

28 BayaniStore.com The BayaniStore.com have been in the Balikbayan business for almost two decades. It claims to know the great lengths that Filipinos around the world go through to help their loved ones back home.

BayaniStore.com was created to make this process more convenient, faster, and more secure. BayaniStore.com is a Philippine

company based in the United States. With its years of experience, the company is able to get a grasp on what is being sent back home. Its product line contains top sent items on almost any Filipinos list. It also includes items that most Filipinos want to ship but cant. Like easily breakable items such as chips, glassware, and electronics. All its products originate from the U.S. and therefore comply with the highest U.S. standards, regulations, and/or safety requirements. It does not sell refurbished items, used items and damaged items. (http://bayanistore.com, September, 2012)

29 Foreign Studies EBay The online auction website was founded as AuctionWeb in San Jose, California, on September 5, 1993 or 1994, by French-born computer

Iranian-American

programmer Pierre Omidyar (born June 21, 1967) as part of a larger personal site that included, among other things, Omidyar's own tongue-in-cheek tribute to the Ebola virus. One of the first items sold on eBay was a broken laser pointer for $14.83. In November 1996, eBay entered into its first third-party licensing deal, with a company called Electronic Travel Auction to use SmartMarket Technology to sell plane tickets and other travel products. Growth was phenomenal; in January 1997 the site hosted 2,000,000 auctions, compared with 250,000 during the whole of 1996. The company officially changed the name of its service from AuctionWeb to eBay in September 1997. Originally, the site belonged to Echo Bay Technology Group, Omidyar's consulting firm. Omidyar had tried to register the domain name echobay.com, but found it already taken by the Echo Bay Mines, a gold mining company, so he shortened it to his second choice, eBay.com. (http://www.ebay.com, September, 2012)

30

Amazon.com Amazon.com is an American multinational electronic commerce

company with headquarters in Seattle, Washington, United States. It is the world's largest online retailer. The company also produces the consumer Amazon

electronicsnotably

Kindle e-book reader and the Kindle Fire tablet computerand is a major provider of cloud computing services. Amazon has separate retail websites for the following countries: United States, Canada, United Kingdom, France, Germany, Italy, Spain, Japan, and China, with international shipping to certain other countries for some of its products. It is also expected to launch its websites in Poland, Brazil, Netherlands and Sweden. Jeff Bezos incorporated the company (as Cadabra) in July 1994, and the site went online as amazon.com in 1995. The company was renamed after the Amazon River, one of the largest rivers in the world, which in turn was named after the Amazons, the legendary nation of female warriors in Greek mythology. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, software, video games, electronics, apparel, furniture, food, toys, and jewelry.

(http://www.Amazon.com, Septmber, 2012)

31 Swatch In the mid-seventies, the Swiss watch industry was in the midst of its worst crisis ever. Technologically speaking, the Japanese competition had been outclassed in 1979 with the launch of the "Delirium," the worlds thinnest wristwatch with a limited number of

components. But the event that marked the upturn in the industrys fortunes was the founding of SMH, the Swiss Corporation for Microelectronics and Watchmaking Industries. And its answer to the crisis was Swatch-a slim plastic watch with only 51 components (instead of the usual 91 parts or more) that combined top quality with a highly affordable price. It first went on sale in 1983. Since this time, it has gone on to become the most successful wristwatch of all time, and The Swatch Group, the parent company, is the largest and most dynamic watch company in the world. For many years, new developments have been taking place alongside the standard Swatch watch in plastic-from Irony (the metal Swatch) to the Swatch SKIN Chrono (the world's thinnest chronograph) to Swatch Snowpass (a watch with a built-in access control function which can be used as a ski pass at many ski resorts throughout the world), and Swatch Beat (featuring the revolutionary Internet Time). Outstanding technical capabilities and advances in the fields of science and technology were already proven by Swatch during its role as the Official Timekeeper in several Olympic Games and Ski and Snowboard World Cup competitions. (http://www.swatch.com, September, 2012)

32 b. Conceptual Framework
INPUT PROCESS OUTPUT

Products Information Products sales and consignment policies Products Inventory

Update product information Update product sales Check and validate stocks

Sales Reports Inventory Reports

Figure 2. Conceptual Diagram of the Study

Figure 2 is the conceptual diagram of the proposed ONLINESHOP: A Proposed e-Commerce and Inventory System for the Bahandi Pasalubong Center. The diagram outlines the preferred approach carried out by the proponents to realize the proposed online shop system. The concepts Input Module comprises of data that facilitate the definition of the preliminary phase of SDLC which is the Requirement Analysis. These data are processed in the Process Module which is responsible in the execution of the other phases of SDLC along with complementary implementation of additional requirements resulting from user feedbacks and e-commerce site creation policies and bylaws. The Output Module presents the realization of the proposed ONLINESHOP: A Proposed e-Commerce Site and Inventory System for the Bahandi Pasalubong Store.

33 c. Documentation of Current System The documentation of the current system presents the description and the personnel or equipment used in the current trading scheme of Bahandi Pasalubong Center. This section also presents the procedures involved in the selling, advertising and inventory of products consigned to the above business entity. Generally, the current system involving product selling, advertisement and inventory of the Bahandi Pasalubong Center is performed manually. These include store activities such as recording of newly arrived consignment products, daily arrangement of product displays, recording of daily sales into record log books and accepting orders from the stores walk -in customers.

c.1. Description of the Current System At present, the Bahandi Pasalubong Center sells and displays its products inside the shop. Some are displayed on shelves, like the delicacies and condiments, and some products are displayed right on the store front such as home decors (i.e., native lamp shades, mats, caps, vases among others.). The shop receives consignments from its suppliers which are also members of BPAEV, the shops founding organization, and hands over the sales twice a month, mostly on the 5th and 25th day of the month. The current product inventory process includes the recording of consigned products from the different suppliers, sold items, stocks on hand per kind of product, defective products subject to be returned back to their respective consigners, reserved and ordered products, products scheduled for delivery, and returned or replaced products. The recording media used by the shop are record logbooks and other writing and recording materials. The two personnel hired by the shop owner are responsible in carrying out the shops

34 manual sales and inventory process. They are also responsible in making the proper arrangements of the products display to make them more appealing to the buying public. c.2 Personnel/Equipment Used by the Current System At present, Bahandi Pasalubong Center employs two (2) personnel to cater to the needs of its customers. Log books are used to record transactions which include details such as the name of customer, date of transaction, number of sold items with their corresponding unit prices and sub-total and the total payable amount. It is deemed necessary by the establishment that aside from the official receipts issued, all transactions be recorded so as to facilitate the identification of probable business patterns for future marketing planning and strategies. A telephone line and a mobile phone are provided for allowing on-the-line transactions. Aside from the foregoing recording materials and communication gadget mentioned, no other equipment is employed by the business establishment.

d. Data Gathering Procedure A number of data gathering procedures have been carried out by the proponents so as to amass information crucial to the study. The said procedures include, but are not limited to, personal interviews, direct observation and online searches for related documents over the Internet. Personal interviews are used to elicit data pertaining to the different products sold by the business establishment, the time of the day when there are more or less customers and the most sought-after products for a particular period of the year. Direct observations facilitated the proponents to examine the flow of business transactions conducted by the establishment with its customers.

35

Chapter III REQUIREMENT ANALYSIS SPECIFICATIONS

This chapter discusses the answers and explanations to the sub-topics in Chapter 1 such as the Statement of the Problem and the Objectives of the Study. It also presents and explains the results of the data gathered and their analysis. This chapter also elaborates the overall analysis of the proposed system based on the data flow diagrams and the system flowcharts of the current and proposed systems. Moreover, system design specification is also presented in this chapter. The design specification is based on the Hierarchical Input Process Output (HIPO) chart of the proposed system which graphically represents the general functionalities of the proposed system. Additional topics are also given emphasis on this manuscript section such as the required hardware and software in developing the system and the manpower requirement for the operational proposed system.

a. Answer and Explanations of the Statement of the Problem Based on the results of the data gathering procedures carried out by the proponents, the following resources are considered to resolve the constraints and limitations of the current manual sales and inventory system employed by the Bahandi Pasalubong Center: Since the proposed system includes the computerization of the current inventory system of the concerned business establishment, the store should be equipped with one (1) set of computer for carrying product inventory processes. The computer is also used

36 to perform modifications of products displayed online as well as making modifications on some related data such as information for each product featured online. Online store/shop policies and bylaws should also be considered with the online store implementation. This also includes the setting up of online payment schemes with the assistance of online payment gateways such as PayPal to allow online payment of business transactions. This makes possible for the inclusion of an online shopping cart for the proposed system which would allow customers to purchase products online. Although the online transaction will incur additional charges such as shipping fees and payment gateways service charges, the customers will be able to avoid travelling expenses, effort and time if the transaction will be carried out personally. The following are the constraints and limitations of the current manual sales and inventory system employed by the Bahandi Pasalubong Center: 1. Product consignment monitoring and stock counting is very tedious and prone to record discrepancies; 2. Products subject to expire needs a constant monitoring; 3. Record logbooks are subject to wear outs and at times may be misplaced; 4. Products display is crowded and are not categorically arranged which makes it hard for the consumers to look for a specific product without the help of a shop sales representative; 5. Product information and pricing are not readily available to the customer; and 6. Consigners have difficulty in tracking the sales status of his/her consigned products;

37 Among the alternatives that could be considered to resolve the constraints and limitations of the current manual sales and inventory system of the Bahandi Pasalubong Center is the implementation of an online shopping portal and a computerized inventory system. The requirement specifications needed to transform the functional specifications of the current manual sales and inventory system include the inclusion of an online shopping cart, a gallery of products with their corresponding information, a built-in inventory system that is capable of effectively managing consigned products, and a routine that tracks the expiration dates of products that are subject to expire. The implementation of the requirement specification will be facilitated through the utilization of several computing resources such as hardware, software and networking protocols. Considering the constraints and limitations of the current manual sales and inventory system employed by the Bahandi Pasalubong Center, the implementation of an online shopping portal for the said business establishment is deemed justifiable.

b. Answer and Explanations to the Objectives of the Study The main objective of the study is the development of an online shopping portal and computerized inventory system that will address the problems encountered in the manual system. To ascertain the foundations for the development of an adjacent online shopping store for the Bahandi Pasalubong Center, the proponent conducted several data gathering procedures through personal interviews, direct observations of the sales and inventory processes of the shop, and related documents from books, articles and those that are downloaded from the Internet.

38 c. Results, Explanations and Analysis of the Data Gathered The number of online shopping websites is getting bigger and bigger. However, many online stores invested a lot of money and human resource in setting up websites, but the outcome does not meet their expectation. Sellers have to learn the influence of website design quality on customers in order to overcome the issue. When customers browse a website, first thing that affects their interest is the websites appeal. If a website is not attractive, customers would not want to browse it. According to the factor of unique design, the proponents learned that if the design of a website is unique, customers would feel more curious and fresh about the website. A website can also combine featured pictures, making unique website scenario and leaving customers good impression of the website while using it. The appearance, the interface design, and color application of a website are all factors which determine if a website can attract customers. Besides, website appeal has significant influence on customer trust and purchase experience when browsing the website (Chen and Chang, 2003). Among factors of website functions, the ease of use affects customers mood of browsing the website. If the website can provide guidance to customers for using the website and increase convenience of searching information, customers can sense the usability of the website. Interaction between a website and customers can impress customers. Although buyers and sellers can only communicate through the website, if a sellers response meets customers expectation, they usually can increase customer satisfaction and purchase intention. Website can also use e-paper or massage board to respond to customers questions, which also increas es the interaction between buyers and sellers. Other than improving website quality, sellers should also

39 learn how to invest their resources in order to increase customer satisfaction, trust, and commitment.

d. Over-all Analysis of the Proposed System The proposed e-Commerce Site for Bahandi Pasalubong Center will be composed of a number of components consistently adhering to the principles of a good website design presented in the Results, Explanations and Analysis of the Data Gathered section of the research manuscript. Based on the current needs and business scope of the business entity concerned, the following conveys the preliminary outcome for the functional analysis of the proposed system: (1) the focus of the proposed e-commerce site is product search and online buying, (2) product content experience is unique for each user, (3) the proposed ecommerce site creates sales incentives by giving Why shop with us reminders, (4) products are given much exposure as possible by providing product image galleries, (5) the site doesnt make the user feel as some products/services are being forced on them, (6) the site has important sections easily accessible at the appropriate time, and (7) the site makes the shopper feel comfortable and in control at all times. The proposed ecommerce site will have a consistent interface theme in all the pages. The theme will be based on the categories of products currently being sold in the physical store. Since it is the products that should be given emphasis in the proposed ecommerce, product galleries should be interesting enough for the user. This will be facilitated through the inclusion of an interactive image gallery with the utilization of a client-side scripting framework, the jQuery, along with its asynchronous execution capabilities of sending and receiving content requests to and from the server.

40

stock out threshold

Employee incharge of products inventory


pre-order limit add product backorder limit notification updated product inventory

stock out alert

backorder limit

pre-order limit notification product selection details payment details

product catalog details

Admin

SHOPONLINE: A Proposed eCommerce Site and Inventory System for Bahandi Pasalubong Center
product catalog list billing statement

Customer

payment receipt confirmation email

Bahandi Pasalubong Center Database

login account registration details user ID & password login session id

going into the system going out of the system

Figure 3. Context Diagram of the Proposed System

41

System Flowchart of the Proposed System


Start
[1] Home [2] Login [3] Register [4] Bahandi Products [5] About Us [6] Contact Us [7] Search

Make selection (sel)

sel=1 False sel=2 False sel=3 False sel=4 False sel=5 False sel=6 False sel=7 False

True

Home

S1

True

Login

S2

True

Register

S3

True

Bahandi Products

S4

True

About Us

S5

True

Contact Us

S6

True

Search

S7

End Figure 4. Main Module

42

S1

Display Welcome Screen Make Selection (sel)

[1] Processed Food [2] Home Style and Living [3] Beverages [4] Organic, Herbal and Natural Products [5] Handicrafts, Gift Wares and Holiday Decors [6] Post Harvest Facilities and Food Processing Equipment True Processed Food

sel=1 False sel=2 False sel=3 False sel=4 False sel=5 False sel=6 False

S1.1

True

Home Style and Living

S1.2

True

Beverages

S1.3

True

Organic, Herbal and Natural Products Handicrafts, Gift Wares and Holiday Decors

S1.4

True

S1.5

True

Post Harvest Facilities and Food Processing Equipment

S1.6

End

Figure 5. Home Module

43

S2

Enter user id and password

Bk

Verify Password

Bahandi Database

User ID and Password verified?

True

User

False
Try again?

True

Bk

False End Figure 6. Login Module

44 e. System Design Specification The proposed ecommerce for Bahandi Pasalubong Center features the following functionalities: Product Search and Online Purchasing. Users of the site can perform searches for a particular product. Search filters could be defined so as to speed up the search process and display only related items. Online purchase allows users to place their selected items in the shopping for processing. Categorized Items Display. Products of the proposed ecommerce site will be displayed in a categorized manner to make easy for the user/customer to browse for specific product selection. Recommended Items Based on Prior Activity. This feature necessitates the cookies be allowed in the client browser where the user is on. This will allow the web application to fetch for product based on product browsing history of the user. This features simply anticipates browsing patterns of the current user/customer. Various Why Shop With Us Reminders. These are little reminders which can be found in the little corners of the page to give the users/customers justifications in shopping with the site. This will display various guarantee statements, discount packages and purchase rebates that could be available for some specific period of time. Prices Compared to Suggested Retail. The Bahandi Pasalubong Center also accepts bulk orders from their customers. While the products retail prices are already reasonable, bulk orders will give the customers the privilege of availing more discounts. The pages in the proposed ecommerce site for the Bahandi Pasalubong Center include the following:

45 Home Page. The home page will give visitors an overview of our services. Products List. This page will give an overview of the sites products. Product Image Gallery. This page will allow the user to individually browse for the sites products. Products Detail Pages. For each product there will be two pages. The first will provide a detailed summary of the product including prices and photographs. The second will contain a detailed specification. On Line Shop. Basic shopping card features for Each product page will to have a link that will allow visitors to place an order on-line. About Us. Details about the business entity and its personnel. Contact Us. Full contact details including a map. Site Map. A site map should be provided showing the structure of the site and linking to every page on the site. f. Hardware Requirements The following table shows the minimum hardware requirements required to develop the proposed system:
Areas Processor Minimum Specification Intel Pentium 4 "E" 520 Prescott,2800/200,P35,533, Socket 775,12K?Ops+16 kB, 1 MB Recommended Specification Intel Core 2 Quad Q6600 Kentsfield,2400/266,P35,800, Socket 775,32+32kB,8 MB or higher CORSAIR 2GB (2 x 1GB) 184Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit or higher Seagate Barracuda Green ST2000DL003 2TB 5900 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive or higher

Computer Memory Hard Drive

Ultra 512 MB PC2700 DDR 333MHz Memory WD Blue WD5000AAKX 500GB Desktop Hard Drive - 3.5", SATA, 7200RPM, 16MB Cache

46 g. Software Requirements The following are the software requirements in developing the proposed ecommerce site for Bahandi Pasalubong Center: Areas Operating System Integrated Development Environment (IDE) Script Editor Browser Relational Database Management Server (RDMS) Database Management Web Server Word Processor Graphics /Image Processor Recommended Software Windows XP or higher Delphi for PHP Development, Macromedia Dreamweaver, Microsoft Expression Web 4 Notepad++ Mozilla Firefox, Google Chrome, Internet Explorer 8 MySQL Server Community Edition MySQL WorkBench, PHPMyAdmin Apache MS-Word Macromedia Fireworks, Adobe Photoshop CS6, Paint

h. Human Resource Complement There are basically two types of users for the system: the system administrator and the customers. The system administrator will be in-charge in the maintenance of products being sold online. He/she also has the privilege to cancel customer accounts as may be deemed necessary. He is also responsible in managing product sales and inventory, both offline and online.

47

Chapter IV SUMMARY, CONCLUSION, AND RECOMMENDATION

This section presents the summary, conclusion and recommendation of the study. The summary review the main points of the study in relation to the proposed online ecommerce with inventory system for the Bahandi Pasalubong Center situated at Daniel Z. Romualdez Airport, San Jose Tacloban City. The conclusion presents the assumptions devised by the proponents based on the findings of the study. This sub-section justifies the implementation of the proposed online e-commerce as an alternate online store for the physical store located at the heart of the abovementioned local public airstrip. The recommendation conveys key concepts to the extension of the current study into further related studies so as to make room for overlooked features and discover feasible enhancements to the proposed system.

a. Summary Among the constraints and limitations of the current manual procedures in the Bahandi Store that are involved in product advertisement, selling and inventory include the following: Product consignment monitoring and stock counting is very tedious and prone to record discrepancies; Products subject to expire needs a constant monitoring; Record logbooks are subject to wear outs and at times may be misplaced;

48 Products display is crowded and are not categorically arranged which makes it hard for the consumers to look for a specific product without the help of a shop sales representative; Product information and pricing are not readily available to the customer; and Consigners have difficulty in tracking the sales status of his/her consigned products. The best alternative realized by the proponents to resolve the constraints and limitation mentioned beforehand is the implementation of an online shopping portal with inventory system as an alternative shopping location for the customers. The online shop also caters to the needs of the consigners for monitoring and conducting their own inventory of their consigned products. The proponents utilized several resources that included computing resources comprising of system development theories, principles, techniques and other third-party business tools such as payment gateways for online business transactions.

b. Conclusion Based on the findings of the study, the implementation of an alternative online shop for the Bahandi Pasalubong Center resolves most of the constraints and limitations apparent in the physical store. The proponents further concluded that the while the alternate online shop for the Bahandi Pasalubong Center settles a number of business issues, the profitability and maintenance of good rapport between the customers and the center is stabilized.

49 c. Recommendations The study recommends the conduct of further researches related to the resolution of the constraints and limitations apparent in the current business strategy employed by the Bahandi Pasalubong Center so as to include other features and strategic business strategies that will alleviate, if not eradicate, the said constraints and limitations.

50

BIBLIOGRAPHY

websites http://everythinginbudget.blogspot.com/, September, 2012 http://www.philshopping.com, September, 2012 http://www.pinoywealthsys.i-supreme.com, September, 2012 http://www.merkadonetwork.com, September, 2012 http://bayanistore.com, September, 2012 http://www.ebay.com, September, 2012 http://www.Amazon.com, Septmber, 2012 http://www.swatch.com, September, 2012

books/articles Anderson, J. C. & Gerbing, D. W. 1988. Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach. Psychological Bulletin, 103(3), 411-423. Aronson, J. & McCarthy, R. 2001. Activating Consumer Response: A Model for Web Site Design Strategy. Journal of Computer Information Systems, 41(2), 2-8. Bagozzi, R. P. & Yi, Y. 1988. On the Evaluation of Structural Equation Model. Journal of the Academy of Marketing Science, 16(1), 74-94. Enterprise Assistance Division, Regional Office No. 8. Department of Trade and Industry. Post Activity Report BPAEVs Pasalubong Center Grand Opening.
Mohan. Vasing, et. al., Software Design Case Study: Online Shopping Portal, MBA Software Solutions and Management. 2012.

51

APPENDICES

52

APPENDIX A
Letter to the Thesis Language Adviser
Republic of the Philippines Eastern Visayas State University Tacloban City

July 5, 2012 Mrs. Enriqueta Santo Faculty Dulag EVSU Satellite Campus-CAS Department Dulag, Leyte Maam: Greetings! As part of the requirements for the Bachelor of Science in Information Technology subject IT412L, Software Project 1, we are conducting a thesis study on SHOP-ONLINE: A Proposed e-Commerce Site and Inventory System for Bahandi Pasalubong Center. With this regards, we would like to request from you to be our Thesis Language Adviser for the whole school year 2012-2013. We are looking forward for your approval on this matter. Thank you! Respectfully yours, ADRIAN MAS JEFFREY CAANES ROY ZACARIAS Noted by: MR. JESSIE PARAGAS Thesis Technical Adviser Recommending Approval: MRS. LYRA K. NUEVAS Head, IT Department o0o CERTIFICATION o0o The undersigned is the authorized person giving permission/authority to the students whose name appeared above to make the said proposal for the purpose. Approved: Mrs. Enriqueta Santo Faculty, Dulag EVSU Satellite Campus-CAS Department Dulag. Leyte

53

APPENDIX B
Letter to the Thesis Technical Adviser Republic of the Philippines Eastern Visayas State University Tacloban City

July 5, 2012 Mr. Jessie Paragas Faculty EVSU-IT Department Tacloban City Sir: Greetings! As part of the requirements for the Bachelor of Science in Information Technology subject IT412L, Software Project 1, we are conducting a thesis study on SHOP-ONLINE: A Proposed e-Commerce Site and Inventory System for Bahandi Pasalubong Center. With this regards, we would like to request from you to be our Thesis Technical Adviser for the whole school year 2012-2013. We are looking forward for your approval on this matter. Thank you! Respectfully yours, ADRIAN MAS JEFFREY CAANES ROY ZACARIAS Noted by: MRS. LYRA K. NUEVAS Head, IT Department Approved by: MR. JESSIE PARAGAS

45

APPENDIX C GANTT Chart of Activities


ACTIVITIES 1 1. Formulation of the Title of the Study 2. Requirement Analysis Phase June 2 3 July 2 3 August 1 2 3 4 2012 September 1 2 3 4 October 1 2 3 4 November 1 2 3 4 December 1 2 3 4 2013 January February 1 2 3 4 1 2 3 4

3. System Design Phase

4. Implementation and Unit Testing Phase 5. Integration and System Testing 6. Operations and Maintenance

55

APPENDIX D
Screenshots

Figure 8. Home Page

56

Figure 9. Log-in Form

57

Figure 10. Registration Form

58

Figure 11. Processed Foods Sub-Category

59

Figure 12. Handicrafts , Gift Wares and Holiday Decors

Figure 13. Organic, Herbal and Natural Products

60

Figure 14. Beverages

61

Figure 16. Home Style and Living

62

Figure 17. Shopping Cart Page

63

Figure 18. Products Inventory

64

Figure 19. Add Products Page

65

Figure 20. Contact Us

66

Figure 21. Search Products Page

67

Figure 22. Payment

68

Figure 11. Products Categories