CRITICAL FRONT LINE ON EMERGENCY RESPONSE (AUTOMOTIVE)

TheJMC will give a 20 minutes tolerance time before activating the communication flow of delays if not receiving feedback from the driver on reporting points NOT CONSIDERED AS EMERGENCY Trip Delay Report ( Reporting probable delays on the trips schedule > 25 min) Incident with SLB and/or Third Party ilnesses or Injuries Incident involving Critical Loads without injuries (Radioactive/Chemicals/Explosives/ Lithium Incident with affections to Assets from SLB or Batteries/ Environmental Releases any special Third Party without injuries cargo) Security Related Event ( Thieft, Kidnapping, etc.)

DRIVER

Driver communicates Delay to JMC

Driver/ Witness communicates the incident to the JMC

Driver/ Witness communicates the incident to the JMC

Driver/ Witness communicates the incident to the JMC

Driver/ Witness communicates the incident to the JMC

JMC

JMC informs of the delay to the JM Approver and request reevaluation of the trip

JMC connects in conference call Medical Call Center + Trip Approver and Driver if possible

JMC connects in conference call SLB Trip Approver + Specialist +Driver if possible

JMC connects in conference call SLB Trip Approver +Driver if possible

JMC connects in conference call SLB Trip Approver +Driver if possible

1 TRIP APPROVER
Gives feedback on further actions if needed * Evaluates approval upgrade in case of Night driving/Extreme risk trips

Coordinates accordingly with the SLB Doctor and JMC the following actions for support

Coordinates with the SLB Specialist and JMC the following actions for support

Coordinates with the SLB segment and JMC the actions for support. ( Contact specialists if needed)

1
Coordinates with the SLB segment and JMC the actions for support

1 SLB DOCTOR ( Medical Emergency Call Center) Evaluates the emergency and Gives Assessment to the JMC/Driver and Approver and Activates the initial Local ER

1 Evaluates the emergency and Gives Assessment to the JMC/Driver and Approver and Activates the initial Local ER

1 Evaluates the emergency and Gives Assessment to the JMC/Driver and Approver and Activates the initial Local ER

SPECIALISTS

*The initial contacts are flagged with a Number 1 as considered to be critical to be consulted for first response in case of emergency . *After activating the front line on Emergency Response, the JMC will communicate the Operations Managers/OFS Mgrs and HSE Management Team according to the ER Flow Chart from locations in BRZ *Within 4 hours after emergency control, The JMC will prepare a Flash Report of the ER response and the actions taken . The report will be sent to the Critical Front Line , Ops Mgr, Subgmkt OFS/HSE Mgrs.