Kimberly S Knox

1212 Riverside Dr. Wilmington, DE 19809 302-229-6101 kimberlysknox@gmail.com

OBJECTIVE To obtain a position utilizing my strong communication skills and education. EDUCATION Wilmington University Masters of Science in Administration of Human Services Delaware Technical and Community College Drug and Alcohol Counseling Certificate Neumann College Bachelor of Arts in Psychology EMPLOYMENT CRC Health Group Claymont, DE Substance Abuse Counselor September 201-Present Provide individual and group counseling to individuals with an opiate dependency and mental health. Create treatment plans, progress notes, referrals, discharge plans and maintain patient charts. Take intake phone calls and handle admissions, assist office manager with creating charts, filing, faxing and other administrative responsibilities. The Grand Wilmington, DE Community Engagement Associate/Intern May 2013- August 2013 Engaged in program management, monitored summer program ticket sales. Reconciled budget and completed purchase orders. Sent and received correspondents via email and phone. Assisted with organizing program functions. Shadowed responsibilities of Director of Community Engagement. PACE IOP Counselor/Internship Wilmington, DE January 2012-May2012

Wilmington, DE Expected 2013 Wilmington, DE May 2012 Aston, PA May 2008

Co-facilitated intensive outpatient group counseling base on the 12 steps program. Created treatment plans and case consults. Engaged in writing progress notes and discharge plans. Completed insurance authorizations and bio-psychosocial during intake. Devereux Kanner Center West Chester, PA Direct Support Professional April 2011-November 2011 Assist individuals with intellectual developmental disabilities with daily life activities, such as personal hygiene, medical appointments and community outings. Implement treatment plans, perform behavior analysis and document progress reports.

Barclays Bank Wilmington, DE Fraud Analyst June 2008-September 2011 Analyzed transactions on accounts and reviewed applications for potential fraud. Assisted customers on inbound and outbound calls. Academic Careers Wayne, PA Marketing Assistant June 2007-June 2008 Assisted with email advertisements and sales. Processed payments and maintain database. Completed inbound and outbound calls and emails.

VOLUNTEER WORK Gaudenzia Fresh Start Wilmington, DE January 2011 Assisted house manager in carrying out clients treatment plans, sit in on group meetings such as NA/AA and assisted counselors as needed. YWCA Tutored children ages 4-7 in basic math and reading. Chester, PA 2006