QUESSTIONNAIRE

As I am conducting a survey on Kent brand, Kent Grand+ water purifier. I would like you to spare a few minutes and share your views on Kent Grand+ Water Purifier. Your honest opinions, comments and suggestions are extremely important for completing my survey. I anticipate your response for the questions listed below: Name: Age: Gender: Contact:

Questions
1. Do you know all models of water Purifiers of Kent? a) Yes b) No ( ) ( )

2. Did you use any other purifier before buying Kent Grand+? a) Yes b) No

3. If yes, which brand Water purifier did you use? a) PureIt b) Aqua Sure c) Philips d) Eureka Forbes 4. How do you come to know about Kent Grand+ Water Purifier? a) Friends/Family members c) News Paper and Magazines b) TV Advertisement d) Net Surfing / Customer care Calls

e) other _______ ( )

5. How do you rate Kent Grand+ compare to other companies water purifiers? ( a) Excellent b) Good c) Satisfactory d) Poor

6. How do you find Kent Grand+ prices as compared to other water purifiers? ( a) Excellent b) Good c) Satisfactory d) Poor (

7. While buying any water purifier what comes to in your mind? a) Price b) Health & Safety c) Both

8. Your opinion about on the price of your water purifier? a) Affordable b) High c) Should be revised

9. Are you aware of the knowledge of RO+UV+UF technologies of water purification of Kent Grand+? a) Fully aware b) Modestly aware b) Not at all aware ) ( )

10. Are you satisfied with the RO+UV+UF technologies of water purification?( a) Yes b) No

11. How satisfied are you with customer service received? a) Very Satisfied d) Dissatisfied b) Satisfied e) Very dissatisfied c) Neutral

12. Are you satisfied with the Kent Grand+ water purifier? a) Yes b) No

13. Will you recommend Ken to others? a) Always b) Often c) Rarely d) Never

14. Are stores conveniently located? a) Yes b) No

15. Any suggestion with reference to the Product and services from your point of view to the companys improvement? _____________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________

Thank you for your time