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JS Bank 2012

University Of The Punjab

JS Bank 2012

Internship Report 2012


Internship Report On JS Bank Limited
Prepared by: AAMNAH ASIF BB08104 Department: Business Administration aamnahasif@yahoo.com

PUNJAB UNIVERSITY

University Of The Punjab

JS Bank 2012
PREFACE:Banking sector owes a pivotal importance in the economy of any country through its vibrant functions. This is the deep seated motivator that geared up me to join any bank for internship. Moreover, the practice and familiarity learned during this tenure would also attest very helpful and alleviating in the awaiting proficient life. This report is an upshot of my six weeks internship in JS BANK, Wazirabad Pakistan. JS BANK posses an imperative importance in the banking sector of Pakistan. It always remains the center of hustles in business activities. It always endows with great covenant of rally round in terms of funds and services at all epochs of its dynamism. Although, a derisory period of six weeks is not enough to learn the complex operations of JS BANK yet I made industrious efforts to converse them comprehensively in this report. Particularly, I have remunerated more accents on study of distinguishing features and services of JS. I have made maximum venture to elaborate this report with the material read, listened and observed. I have strong belief that this report will guide and ease the readers to understand the operations of banking system and more prominently have good knowledge about JS BANK, one of the most trusty and leading banks in Pakistan. Dear readers, I hope that you will appreciate my report and sense that reading my report is not like to waste the time in any respect.

University Of The Punjab

JS Bank 2012

University Of The Punjab

JS Bank 2012

TABLE OF CONTENTS
EXECUTIVE SUMMARY....i ACKNOWLEDGEMENT..ii DEDICATION....iii BANK..5 ORGANIZATIONAL OVERVIEW....9 KEY MGT..12 INVESTMENT .19 PRODUCT LINES AND SERVICES.23 PRODUCTS..29 AUTO FINANCING.33 LOANS......37 IMPORT SERVICES....40 ORGANIZATIONAL STRUCTURE...43 FINANCIAL ANALYSIS.....46 SWOT ANALYSIS...58 DEPARTMENTAL OVERVIEW62 TYPES OF ACCOUNTS..64 CLEARING..68 INTERNSHIP EXPERIENCE.77 CONCLUSION....83 RECOMMENDATIONS84 REFERENCES90

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JS Bank 2012

what is BANK?
It has not so far been decided as to how the word Bank originated. Some authors opine that this word is derived from the words Bancus or Banque which mean a bench. Other authorities hold the opinion that the word Bank is derived from the German word Back, which means joint stock fund. It is therefore, not possible to decide as to which of the opinion is correct, for no record is available to ascertain the validity of any of the opinions The term bank is being used for a long time yet it has no precise definition. The basic reason is that the banks perform not just one but many types of functions originally the banks were supposed to make short term loans to the traders only. The banks now not only make short term loans to the formers, traders , industrialist etc. But also invest in a wide variety of long term earning assets. The commercial banks also undertake and execute trust, deal in stock, shares and debentures, issue guaranties and indemnities underwrite and sell new securities, and deal in foreign exchange etc. Banking industry acts as life-blood of modern trade and commerce acting as a bridge to provide a major source of financial intermediation. However some of the definitions of bank from different authors are as follows. Depository financial institution: a financial institution that accepts deposits and channels the money into lending activities; "he cashed a check at the bank"; "that bank holds the mortgage on my home According to Dr. Hart Banker or bank is a person or company carrying on business of receiving money and collecting drafts for the customers subject to the obligation of honouring cheques drawn upon them from time to time by

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customers to the extends of the amounts available on their currents accounts

In the words of G W Gilbert A banker is a dealer in capital or more properly a dealer in money. He is an intermediate party between the borrower and lender. He borrows one party and lends to the another

TYPES of BANKs
Central bank or state bank. Commercial bank. Exchange bank. Industrial bank. Agriculture bank. Investment bank. Saving bank.

CENTRAL BANK
Every country has its central bank or state bank. Its major function is to carry out a countrys monetary policy with an aim to safeguard its financial and economic stability. It has the monopoly of note issue. It is also the custodian of money market. State bank is the Banks bank and lender to the government.
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COMMERCIAL BANK
Commercial banks are profit earning concerns. They receive deposits and advance loans to the borrows. They greatly help in financing for internal and external trade of the country.

EXCHANGE BANK
The main function of the exchange bank is to finance the foreign trade by the purchase and sale of foreign currencies in the form of drafts, bills of exchange, telegraphic transfers. They also perform the function of commercial bank. Receiving deposits and advancing loans.

INDUSTRIAL BANKS
Commercial bank cannot afford to block their funds in long term investments. The industrial banks receive long term deposits and finance the industries by providing them long term credits. In Pakistan the Industrial bank named as Industrial Development Bank of Pakistan (I.D.B.P) was established in 1961 for this purpose.

AGRICULTURAL BANK
Agricultural bank provides short and long period loans for financing agriculture. The agriculturists need short and long term loans for meeting their day to day and long term requirements for making permanent improvement in the land. In Pakistan Agricultural Bank is named as Agricultural Development bank of Pakistan (A.D.B.P) and it was established in 1961

INVESTMENT BANK
The main function of investment bank the merchandising of shares and other securities, managing and distributing the issue of shares and other securities.

SAVING BANKS
These are the institutions which are sponsored by the government for having facilities to the people and small means. These bank collect small saving of people and allow them to withdraw in small amounts. Also another institution i.e. National Savings is working in the same capacity. STATE BANK OF PAKISTAN:The State Bank of Pakistan is the central bank of the country. Usually the starting point for a central bank is a banking system that is already in place - the banking system necessitates the
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presence of a central bank. But the State Bank of Pakistan (SBP) is unique in the sense that it started its function in a newly born country, where it also had to shoulder responsibilities of developing and rehabilitating a banking system and the economy, in addition to the traditional central banking functions. Performance of the Bank since its inception in 1948, as reviewed in subsequent pages, shows that it has faced all the challenges with a great zeal and commitment. The founders of the Bank set a multi-dimensional target before it that included not only regulation of the monetary and credit system but also the growth of this system. The vision of its founders was a stable monetary system in Pakistan with fuller utilization of the countrys productive resources (SBP Act, 1956). In order to achieve the goals set before it, the State Bank of Pakistan performed all the traditional and non-traditional functions. The traditional functions, which are generally performed by central banks all over the world, are classified into two groups; The primary functions including issue of notes, regulation of the financial system, lender of the last resort, and conduct of monetary policy, The secondary functions including management of public debt, management of foreign exchange, advising the Government on policy matters, anchoring payments system, and maintaining close relationships with international financial institutions.

Overview of the organization: Vision Statement

To provide quality and innovative range of banking services and products to our customers by a highly motivated team of professionals whilst maintaining high ethical and regulatory standards thereby, generating sustainable returns to our shareholders.

Mission Statement

To be a preferred partner of our customers by providing complete financial solutions exceeding service expectations, though a single relationship via conventional and non conventional, conveniently accessible distribution channels.

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About J.S

JS Bank Limited has been formed after the merger and amalgamation of Jahangir Siddiqui Investment Bank Limited and commercial banking operations of American Express Bank Ltd Pakistan. JS Bank Limited commenced operations in Pakistan as a fully scheduled bank on December 30, 2006. JS Bank Limited also has a Primary Dealer license for government securities from the State Bank of Pakistan. JS Banks focus is to provide a quality and innovative range of banking services and products. The Banks key activities can be categorized into three Business Units: Retail and Consumer Banking Treasury Corporate & Commercial Banking Investment Banking

Presently JS Bank has laid its footprint across metropolises of Pakistan with plans to expand its outreach with more branches nationwide this year.
JS Group controls and operates market-leading financial services companies in Pakistan across sectors including asset management, commercial banking, Islamic banking, insurance, investment banking, financial advisory services, stock brokerage, company research, consumer credit rating, factoring and micro finance.

JS Group also has investments throughout Pakistan's economy, including its industrial sector, technology & media sectors, commercial real estate, energy & natural resources and aviation.

INVESTMENT IN PAKISTAN INDUSTRY:As Pakistans macroeconomic performance continues to improve, Pakistan industry has gone through steady expansion in its capital investment base and production capacity in the last five years. Given Pakistans comparatively small industrial base, the investments across many industrial sectors is significant. There are several industrial sectors which we believe offer particulary attractive investment opportunities. Pakistans companies are becoming increasingly global in outlook. Through exploiting Pakistans comparative cost advantages in certain sectors, these businesses are able to drive significant and sustainable growth. In some areas of the economy, Pakistan has a high standard of infrastructure for an emerging market economy. However, there are a number of infrastructure bottlenecks which provide exciting development opportunities as Pakistans economic performance continues to accelerate.
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JS Bank is part of JS Group, one of the largest and most high profile business and financial services groups of Pakistan with interests in a diverse range of areas like financial services, insurance, banking, transportation, information technology, energy, agriculture and media. JS Bank was formed on January 1, 2007 from the amalgamation of the Jahangir Siddiqui Investment Bank (JSIBL) and American Express Bank Pakistan Operations. Since then JS Bank has emerged as one of the fastest growing and most dynamic banks in Pakistan, deploying one of the fastest roll-outs in areas like network expansion, alternate delivery channels as well as new product introductions. JS Bank was formed as a result of the amalgamation of the Jahangir Siddiqui Investment Bank (JSIBL) and American Express Bank Pakistan Operations. This was a very unique mix of a leading local business group taking over what was the oldest multi-national bank in Pakistan with over half a century of experience of working in the Pakistan market. While these two banks had very different outlooks, they had huge complementary synergies as they brought together an extremely talented pool of people who had the experience of both corporate and investment banking as well as high end retail banking services such as Wealth Management and Cards. Therefore the vision of JS Group since day one was that this bank would take advantage of this diversely talented resources and grow in both scale and outreach to become a significant player in Pakistani banking. Service and Technology both are key components of JS growth strategy. The meteoric growth that have witnessed would not have been possible without these two primary areas. However, it is extremely important to us to ensure that whatever we offer our customers has to be backed by the best possible service and support infrastructure and must provide real value to their overall experience of banking with us. This primal thought holds true for everything from must-have services like branches and ATMs to value added services like Branchless and Internet banking, both of which we hope to launch in the near future. Today the Pakistani banking customer has both the choice and the exposure to a wide range of options in the market. The growth in media particularly satellite television has broadened peoples knowledge of banking services available around the world and that has made them more discerning. Having said that there is huge potential particularly in tier II and III cities as consumers are becoming more aware of high technology banking products and the support structure necessary for such services like broadband Internet and Mobile Telephony is being
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made available. All this is creating a huge market for technology services as customers are willing to subscribe to these services due to the matchless convenience and efficiencies that they offer. This makes it a key growth area for JS Bank however as I mentioned we will broaden our offerings in the technology sphere in a phased and gradual manner in line with our overall strategy to ensure impeccable service provision and value addition.

JS FINANCIAL:JS&Co is one of the largest investment firms in Pakistan and heads a diversified financial services group. JS&Co has a tradition of leadership and excellence. It was Pakistans first securities firm with a Wall Street pedigree through its joint venture with Bear Stearns & Co. JS&Co is rated AA (long term) and A1+ (short term) by the Pakistan Credit Rating Agency and issued Pakistans longest-dated (10-year) corporate bond.

KEY MANAGEMENT

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Key Management:
Basir Shamsie Group Head Treasury & Investment Banking Mr. Basir Shamsie joined the Jahangir Siddiqui Group in 1994 and presently heads the Treasury & Investment Banking of JS Bank Limited. Before joining the JS Group, he worked in the Finance function at Upjohn Pakistan.

Mr. Shamsie has received his Bachelor in Business Administration with a major in Accounting from University of Texas at Austin, USA. He is a graduate of Program for Leadership Development from Harvard Business School, USA.

He has attended training programs on Private Equity, Derivatives in Emerging Markets and various programs on Bond and Fixed Income Markets.

By virtue of his vast experience in the Money and Bond Markets with the JS Group, Mr. Shamsie serves as Team Leader for all Fixed Income origination and syndications in which JSBL serves as Advisor & Arranger. Since 1999, he has successfully led and closed 27 debt capital market transactions, many of which have been landmark transactions such as the first commercial paper, first floating rate instrument, first perpetual bond, first bank subordinated debt, first 10-year corporate bond, and the first local Sukkuk
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Bond of PKR 8 billion for WAPDA. Karim Sultanali Group Head Corporate & FI Banking Mr. Karim Sultanali holds a Masters Degree in Business Administration from Institute of Business Administration (IBA) Karachi and is also a qualified Chartered Financial Analyst from CFA Institute USA. He is a Diplomaed Associate of Institute of Banker Pakistan

Mr. Sultani has almost 19 years of diversified experience in the banking industry. Prior to joining JS Bank, he was working with Arif Habib Bank as Executive Vice President and Head of Credit Division.

He started his professional career in 1990 from ANZ Grindlays Bank plc as Relationship Manager, Corporate Banking. Then he joined Societe Generale Bank as Senior Manager Corporate Banking in 1991 and over a period of time, assumed the responsibility of Head of Corporate Banking. For a brief period he had also worked in Habib Bank Limited as Senior Credit Officer in their International Banking Group. M. Khalil ur Rehman Chief Operating Officer Mr. Rehman is a senior executive with over 31 years of diversified experience in banking (operations and reengineering). He has been associated with American Express Bank since 1993 and has held various positions in credit administration and operations in different cities. Prior to this, he has worked at Mashreq Bank Limited and United Bank Limited.

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Mr. Rehman is a Certified Business Process Reengineer from the United States and is also a Diplomaed Associate of the Institute of Bankers Pakistan.

Mr. Rehman received his Bachelors in Commerce from the University of Punjab and completed his Masters in Commerce from Hailey College of Commerce. Kamran Jafar Group Head Retail Banking A seasoned Banker with thirteen years of a proven track record in Banking, Mr. Kamran Jafar began his career with JS Bank in February 2008 as EVP / Regional Head Retail Banking - (North). He joined as a member of the Retail Banking Core Business Team and was instrumental in the countrywide roll-out of the Banks branches and product suite. He took over responsibilities as Branch Banking Head, along with the additional responsibility of Group Head Retail Banking in July 2010. He has since then been the driving force of the effort to ensure that the Retail Banking Group continues with its expansion and successful drive towards countrywide profitability.

Prior to joining JS Bank, Mr. Jafar has had over 10 years of diversified Banking experience in a number of Banking functions such as Retail Banking, Corporate Banking, Branch Banking, Trade and SME Banking. He also has a sound knowledge of Banking Operations including Branch Operations, Credit Administration and Trade Financing. He has worked with a number of Banks including PICIC Commercial Bank, MyBank and the AlBaraka Islamic Bank in a variety of roles. His previous assignment before joining JS Bank was with MyBank where he was EVP / Regional General Manager - Northern Region.
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Mr. Jafar is a graduate of the University of Houston with a concentration in Marketing and holds two Masters in Business Administration degrees with concentrations in Marketing, Banking and Finance. Muhammad Yousuf Amanullah Chief Financial Officer & Company Secretary Mr. Muhammad Yousuf Amanullah is a Chartered Accountant from the Institute of Chartered Accountants of Pakistan in 1999 and a Cost and Management Accountant from the Institute of Cost and Management Accountants of Pakistan in 1998.

He joined JS Group in July 2003 in the capacity of Chief Financial Officer of Jahangir Siddiqui Investment Bank Limited (JSIBL). From May 2004 till December 30, 2006, he worked in the capacity of Chief Executive Officer of JSIBL.

He has also worked with A.F. Ferguson & Co. Chartered Accountants in Managerial Capacity from February 1, 1999 to June 30, 2003. During his association with the firm, he was involved in various Statutory and Special assignments relating to Commercial banks, Non Banking Finance Companies, Pharmaceutical and Automobile sectors.

He has also attended training programs on private equity, Performance under pressure and Analytical review of Financial Statements. Mamoon Hameed Farooqui Group Head Credit & Risk Management
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Mr. Mamoon Hameed Farooqi has 42 years of diversified banking experience and has various banks on his resume, like UBL, BCCI, PICIC Commercial Bank and NIB.

He spent major part of his career in Credit & Risk function in above banks. Besides Credit & Risk, he also has working experience in Branch Banking and Credit Admin functions.

Muhammad Iqbal Saifi Group Head Internal Audit & Inspection Mr. Muhammad Iqbal Saifi did his MBA from IBA in 1968 and also did DAIBP in 1979. Mr. Saifi has 42 years of diversified banking experience and has various banks under his portfolio like Habib Bank, BCCI, Union Bank, PICIC Commercial Bank and Bank Alfalah. He spent major part of his career in the Audit function, but has also worked in Finance, Operations, Information Technology, Syndicated Financing and Credit function. Imran Soomro Head Information Technology Mr. Imran Soomro Imran joined JS Bank in March 2010. He has over 16 years of IT experience in various industry verticals and has worked with Fortune 500, Blue Chips and internet startup organizations in USA and Pakistan. Mr. Soomro started his career in 1995 with Planning and Research Corporation in Virginia USA, (a leading System Integration, IT Consultant and a leader in Emergency Communications and Criminal Justice products, now part of Northrop Grumman) and worked in the product R&D lab as

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well as systems engineering and operations group. He also worked with Fastweb, an Internet company well situated in the B2C market (now part of Monster.com) as the IT Project Manager. He continued his career with Siemens Procurement and Logistics Services USA as IT Operations Manager and worked on their global B2B eProcurement and eAuction solutions. At AltSource Communications, an Internet/BPO startup project in Pakistan, he worked as Director ITES and BPO Operations as a founding member of the organization. He then accepted a position as the CIO of Systems Limited, a leading ITES and CMMI Level 3 appraised Software Development house in Pakistan. In 2007 he joined Sapphire Consulting Services as SVP and managed the IT Operations and Infrastructure of JS Global Capital Limited and Jahangir Siddiqui & Company. Mr. Soomro has attended various training and certification programs in Project Management, Information Technology Infrastructure Library Management, Customer Operations Performance Center, Electronic Forensics Gathering & Analysis and Information Security Management Systems. He holds a Masters Degree in Computer Engineering from University of Alabama and Bachelors degree in Computer Science from Edinboro University of Pennsylvania.

Raja Abdullah Khan Head Human Resources Raja Abdullah Khan is currently heading the HR Department at JS Bank. Mr. Khan specializes in recruitment and organizational strategy and has over 19 years of extensive work experience in both National and Multinational firms. Over the years, Mr. Khan being a part of Senior Management has been a catalyst in implementing proactive HR strategies particularly in the Retail &
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Consumer Banking departments. In addition, he has headed various departments such as Recruitment, Training & Organizational Development and Sales Governance. He has also conducted Consumer/HR business reviews both in and outside Pakistan. Mr. Khan has wide experience in organizational restructuring which has had a positive impact on process flows, head count rationales as well as financial cost efficiencies. He has a Masters in Business Administration. His ability to relate, lead and negotiate with people from diverse backgrounds and his uncanny intuitive capacity helps him recognize team dynamics and build team synergies. Hyder Ali Talpur Acting Head Compliance Mr. Hyder Ali Talpur is a CA Finalist from Institute of Chartered Accountants of Pakistan (ICAP), and is also an Associate Member of Pakistan Institute of Public Finance Accountants. Mr. Talpur has 11 years of experience in the field of Audit. Prior to joining JS Bank, Mr. Talpur was working with JS Investment Bank Ltd., as Manager Internal Audit. He started his professional career in 1998 as an Audit Senior in A.F. Ferguson & Co and in 2002, he joined M. Yousuf Adil Saleem & Co. as Supervisor Audit. Before joining JS Investment Bank, he also worked as an Assistant Manager in Internal Audit of National Foods Limited.

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JS GROUP LISTED COMPANIES:JS Global Capital Limited (JSGCL)

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change 0 closing

Symbol JS Global Capital Limited Bank Islami Pakistan EFU General EFU Life JS Investments JSGCL BIPL EFUG EFUL JSIL

Current 0 9.25 75.1 80.79 9.13

Change 0 .04 -.9 -1.01 -.22

Investment Committee:The Investment Committee (IC) is responsible for recommending to the Board of Directors the investment policies and strategies for the management of the Funds and monitoring the performance of the Investment Managers and other Fiduciaries. The Board of Directors through its Audit Committee monitors the performance of the IC. The prime obligation of the IC is: (a) To protect the principal assets of the Fund. (b) To maximize the return to the unit/certificate holders. (c) To maintain reasonable costs relating to managing the investments of the Fund. (d) To ensure the Funds assets are prudently invested in accordance with the Investment Management Policy.

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Investment Committee Members:
- Mr. Rashid Mansur - Chief Executive Officer - Ms. Maleeha Mimi Bangash - Chief Strategy Officer - Mr. Assad Hameed Khan - Country Head Business Development - Dr. Ali Akhtar Ali - Chief Investment Officer - Mr. Salman Siddqiui - Fund Manager - Ms. Nazia Enam Siddiqui - Fund Manager - Mr. Arsalan Asif H. Soomro - Fund Manager - Mr. Khawar Iqbal - CFO & Company Secretary - Mr. Zohaib Pervez CFA

Corporate Governance:- Our long-term corporate success depends, among other things,
on our ability to conduct business in a responsible manner. JSIL has adopted the 'The Asset Manager Code of Professional Conduct' formulated by the CFA Centre for Financial Market Integrity for the purposes of strengthening corporate governance, enhancing compliance culture, and promoting ethical and professional standards among employees. The code defines core values that all employees, especially fund managers, are required to follow when performing business operations or when interacting with colleagues, clients and other stakeholders. It also plays an important role in guiding the Company's efforts to inspire and maintain the trust and confidence of all its stakeholders

JS Global Capital Limited (JSGCL):- JS Global Capital Limited (formerly, Jahangir


Siddiqui Capital Markets Ltd.) is one of the leading investment banking and securities firms

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in Pakistan. Global Investment house KSCC, the leading investment bank in the Middle East is a 43% shareholder of the company.

The principal activities of JSGCL are:-

Equity, Fixed Income and Foreign Exchange Brokerage

Fixed Income and Money Market Sales Equity Sales and Investment Advisory Corporate Finance Advisory Research

JSGCL is rated AA (long term) and A1+ (short term) by the Pakistan Credit Rating Agency.

JS Bank Limited (JSBL):JS Bank Limited has been formed subsequent to the merger and amalgamation of Jahangir Siddiqui Investment Bank Limited and American Express Bank Limiteds Pakistan branches. JSBLs focus is to provide a quality and innovative range of banking services and products. The Banks key activities can be categorized into three Business Units: Retail and Consumer Banking Treasury, Fixed Income and Debt Syndications Corporate and Commercial Banking

JS Bank Limited also has a Primary Dealer license for government securities from the State Bank of Pakistan. In addition to these three financial services companies, JS Group has significant investments in other market-leading financial services companies.
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TELECOMMUNUCATION, TECHNOLOGY AND MEDIA IN PAKISTANJS GROUP INVESTMENT:Until recently, Pakistan's telecommunication and media sectors were closely regulated. However, the liberalization of these sectors has attracted billions of dollars in capital investment and international companies like Telenor, Malaysia Telecom and China Telecom have recently entered the telecommunication market. Pakistan allows full foreign ownership of telecommunication businesses and places no restrictions on repatriation of profits and dividends. The telecommunication sector in Pakistan is regulated by the Pakistan Telecommunication Authority (PTA). Pakistans media sector was dominated by the state-owned media producer and broadcaster, Pakistan Television Corporation and Radio Pakistan until 2001. There was limited private sector participation in broadcast TV and radio. New television broadcast TV channels and FM radio stations have experienced an explosive growth during the past five years with a choice of over 50 national and regional TV channels now available to Pakistani viewers and a wide variety of FM radio stations broadcasting on a nationwide basis. The electronic media is regulated by the Pakistan Electronic Media Regulatory Authority (PEMRA).

JS TRANSPORTATION:Airline passenger traffic and, to a lesser extent, cargo traffic has grown significantly in recent years both within the Pakistani domestic and international travel markets. This has made the aviation sector an interesting investment opportunity, despite escalating fuel costs.

Nature of organization

JS Bank Limited (the Bank), incorporated in Pakistan, is a scheduled bank engaged in commercial banking and related services. The Bank is listed on Karachi Stock Exchange in Pakistan. The Bank is asubsidiary of Jahangir Siddiqui & Company Limited ("the parent company"). The registered office of the Bank is situated at Shaheen Commercial Complex, Dr. Ziauddin Ahmed Road, Karachi and it operates With 131 branches / sub branches in Pakistan. The Pakistan Credit Rating Agency Limited (PACRA) has assigned the long term credit rating of the Bank at A ("single A")and the short term rating at A1 ("A One") with stable outlook

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JS Bank Limited

Type

commercial bank

Industry

Money centre bank

Founded

December 30, 2006

Headquarters

Karachi, Pakistan

Product lines and services ACCOUNT Retail Banking


Retail Banking at JS Bank offers a variety of products and services for both depositors and borrowers at competitive rates. Please call or visit our Retail Banking team to discuss your financial needs. You may take a snapshot of the Products & Services in the menu on the left hand side of the screen. To get further details, please click on to the specific Product or Service.
Kamiyab Business Account Perfect for the businessman, the Kamiyab Business Account is specially tailored to make your transactions smoother and speedier. This account allows you to get the real deal for the success of your business by offering the following services absolutely free of charge: Free Return Cheque (outward)
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Free Demand Draft and Pay Order Issuance Additionally, by maintaining an average monthly balance of only PKR 50,000 in your Kamiyab Business Account, you can get the following services along with the ones listed above absolutely free: Counter Cheques Collection Cheque (Local) Retained Mail Stop Payment Cheque book Issuance (25 leaves) Small Locker ATM Card Issuance ATM Card Annual Fee Waiver Telex / Postage Statement Issuance Balance Certificate

Rupee Plus Account

A high performance savings account, the Rupee Plus Account calculates your profits on a daily basis to give you maximum returns with the greatest flexibility. By opening your Rupee Plus Account with JS Bank, you can avail the following services absolutely free of charge: Free Online Inter-city Funds Transfer Free Return Cheque (outward) Free Demand Draft and Pay Order Issuance

By maintaining an average monthly balance of PKR 250,000 in your Rupee Plus Account, you can also get the following additional services along with the ones listed above absolutely free: Counter Cheques Collection Cheque (Local) Retained Mail Stop Payment Chequebook Issuance (25 leaves) Small Locker*
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ATM Card Issuance** ATM Card Annual Fee Waiver Telex / Postage Statement Issuance Balance Certificate

Rupee Current Account

A non-profit bearing account, the Rupee Current Account is primarily geared towards individuals and companies that have a large turnover of cheques. There is no initial balance requirement to open this account. Free Online Inter-city Funds Transfer Free Return Cheque (outward) Free Demand Draft and Pay Order Issuance Counter Cheques Collection Cheque (Local) Retained Mail Stop Payment Chequebook Issuance (25 leaves) Small Locker* ATM Card Issuance** ATM Card Annual Fee Waiver Telex / Postage Statement Issuance Balance Certificate

PLS Rupee Saving Account

The JS Bank PLS Saving Account is a Profit and Loss Sharing account that empowers you to get good returns from your savings with security and convenience. With this account you can avail the following services absolutely free of charge: Free Online Inter-city Funds Transfer
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Free Return Cheque (outward) Free Demand Draft and Pay Order Issuance

In addition to this, by maintaining an average monthly balance of PKR 100,000 in your PLS Saving Account, you can get the following services along with the ones listed above absolutely free: Counter Cheques Collection Cheque (Local) Retained Mail Chequebook Issuance (25 leaves) Small Locker* ATM Card Issuance** ATM Card Annual Fee Waiver Telex / Postage Statement Issuance Balance Certificate

Rupee Basic Banking Account

Rupee account that can be opened with Rs 1,000/= as minimum balance requirement. I deal for salaried persons and individuals with low transaction turnover need. No transactional charges up to 2 deposit transactions & 2 checking withdrawals. No minimum balance requirements. No charges to maintain the account. Country wide banking facility.

Rupee Fixed Deposits

Avail Fixed deposits products with different tenors and competitive rates. You can place your idle deposits available in Current, Savings, Kamiyab or Rupee Plus account and reap the benefit of optimum return.
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Various tenors Disbursement of profit based upon your choice.

Services Foreign Currency Account

Current & Savings accounts in USD, Pound Stg, and Euro are available.

Loans & Running Finance

They offer Running finance & Loan facilities against Deposits and Govt. of Pakistan securities to be used as collateral. A dedicated Relationship officer will look after all your credit needs. Quick processing Competitive rates

Western Union Home Remittance

Its the most fast and reliable way for receiving money transfer from across 190 countries & territories worldwide. No bank account needed. Regular money transfers are usually available within minutes for pick up by the recipient Receive inward remittance from anywhere in the world.

Sale & Encashment of Govt. Of Pakistan Securities

They are authorized agents to sell and encash Govt. of Pakistan securities (Defence saving certificates & Special savings certificates.) Our account holders can avail this facility from our any of the branches.

Countrywide Account Operation

You can operate your account from any of the branches of JS Bank Limited. They have aggressive plans to expand our branch network giving our customers a wider branch network. (subject to approval from Regulatory authorities.)

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Deposit & withdraw cash Issuance of Pay orders & Demand draft. Statement of account printout

Tele-banking

Accessible via pin code a 24/7 phone banking facility for balance inquiry from anywhere in Pakistan or overseas. Obtain balances and details of the last five transactions. Offers account statements via fax.

SWIFT transfer

State of the art foreign currency account funds transfer system. From Pakistan to overseas and vice versa. Local regulations apply. State of the art SWIFT mode of payment, ensuring funds transfer in shortest time. Secure and efficient delivery system for inward and outward payments

Utility Bills payment

Public can conveniently deposit Electricity, Sui gas & PTCL bills at any of our bank's branches. Hassle free Comfortable environment No need to maintain bank account

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PRODUCTS OF JS BANK!

Products Bancassurance

JS Banks bancassurance products provide you great value on your savings, not only in form of higher returns but also an inbuilt insurance coverage to protect costumer family from any unforeseen events in life. They offer you unit-linked investment and life assurance products in partnership with EFU Life Assurance Ltd., the largest private sector life assurance company in

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Pakistan. The products combine the benefits of investment plans with life assurance, enabling you to grow and protect your wealth at the same time. JS Bank currently offers the following bancassurance products.

Pehla Qadam

Roshan Kal

Pehla Qadam Child Education Plan

The only thing constant in life is change. Planning for changes requires careful allocation of funds for an unpredictable tomorrow, in case life catches you by surprise. JS Bank brings to you Pehla Qadam - Child Education Plan, exclusively designed to help shape your childs future. The plan, underwritten by EFU Life Assurance Ltd., is a complete financial planning package designed for you to save for your childrens future educational needs. The plan provides high valued savings coupled with a guaranteed level of life protection. Pehla Qadam is flexible enough to be customized according to your specific need.

FEATURES OF PEHLAQADAM
Savings and investments at the same time Every contribution in Pehla Qadam is invested in an internal investment fund of EFU Life called the EFU Managed Growth Fund. The fund is managed by investment experts who adjust the mix of the underlying investments in light of economic conditions and investment opportunities.

Guaranteed Protection
The plan provides a guarantee of a minimum amount which will be payable at maturity of the policy. The guaranteed amount payable at maturity is equal to the sum assured of the plan or the fund value at the time of maturity (whichever is higher).
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These substantial funds can be utilized for the educational needs of the nominated child.

Access to savings at all times

The plan provides complete access to the accumulated fund value at all times. After the contributions have been made for two full years, the fund can be withdrawn for its full or partial value. In case the customer opts for complete surrender, all units in the fund will be en-cashed at the current bid price and the plan will be cancelled.

Minimum Premium

The minimum annual premium required for Pehla Qadam is Rs. 24,000.

Applicable Ages and Terms

Pehla Qadam is available to individuals of 18 years to 60 years of age. The applicable savings terms are from 10 25 years.

Additional benefits

For increased security you can customize your policy with the following additional benefits to better suit your needs. Continuation Benefit Income Benefit Waiver of Premium

Unit Allocation

Following table depicts the percentage of premium that gets allocated for investment in EFU Managed Growth Fund each year policy Year Year 1 Year 2 Year 3 Year 4 to 10 Year 11 onwards Allocation Percentage 25% - 35%* 80% 90% 100% 105 %*

* Depending on policy term


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Note: A personalized illustration will be provided for facilitating a decision.

Roshan Kal Investment Plan

Life brings with it many challenges. Ensuring that you are always successful in overcoming these challenges requires careful planning and allocation of resources. One way you can do that is by strengthening your finances. Whether, youre at the start of a career, planning for childs education or wedding, or simply planning for your own retirement, it is absolutely vital to secure your future by anchoring your financial foundations. Thats why They bring to you RoshanKal Investment Plan, a flexible and high value saving and investment product underwritten by EFU Life Assurance Ltd. RoshanKal is aimed at strengthening your financial foundations and ensuring that your dreams become a reality throughout life.

FEATURES OF ROSHANKAL

Every contribution in RoshanKal is utilized to purchase units of the EFU Managed Growth Fund. This is unit linked investment fund with a balanced investment strategy. The objective of the fund is to maximize capital growth by investing in a balanced portfolio spread across a wide range of shares, government and other fixed interest securities and cash. The fund is managed by investment experts who adjust the mix of the underlying investments in light of economic conditions and investment opportunities.

JS Bank Visa Debit Card:The JS Bank Visa Debit Card gives you the freedom to make all types of purchases with complete ease and security. So be it travel, shopping, dining or simply stopping for fuel, with the JS Bank Visa Debit Card, you are assured of a shopping experience that is: Convenient

Shop at over 54,000 merchants in Pakistan and over 22 million Visa merchants worldwide. Connected
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Get access to your cash 24/7 at over 4,000 ATMs nationwide and at over 1.6 million ATMs worldwide. Controlled

No interest payments with spending linked directly to your account. Cash Free

Increased security with no need to carry excess cash.

JS Auto Financing
An installment based loan which will be extended to individuals as well as businesses for purchase of new/used/imported vehicles. Product Benefits & Features Quickest & Hassle-free processing Personalize services Low down payment {as low as 10% } Flexible Tenure 1 - 5 years First Year Insurance Financing/ up front Early Settlement option { Nominal Charges apply } Co-Borrower Facility No -hidden Charges Step-up & Step-down facility Free Tracker Device No monitoring charges Replacement of Financed Vehicle Financing 150,000 to 3,500,000 No down payment & processing fee before approval Cash your car at 75% finance Balloon Payment facility

We believe in sharing the joy of our customers by giving them benefits, which are aimed at making customer's car buying experience an exciting event. Eligibility Pakistani National Salaried OR Self-employed Minimum 20 & Maximum 65 Years Old (for business/self-employed individuals)
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Minimum 21 & Maximum 60 Years Old (for salaried persons) Minimum net salary 12,000 1 month 1 year employment (conditions apply) or 1 year business

Power Speed Loan Fastest approval in town, within 120 mins (conditions apply). Payments 1. No Down Payment Before Approval JS Bank is the quick and hassle free route to the car of your choice. Offering no down payment and processing charges till your application is approved. 2. PAYS (Pay As You Desire) JS Bank offers you flexible installment plans (Balloon Payments). STEP UP You can plan your own repayment plan with installment increasing every year, starting with low installments to suit your cash flows. STEP DOWN Step down allows you to pay higher at the beginning with your installment reducing insubsequent years. Payment during the duration of the loan remains affordable. 3. Processing Charges A processing charge of Rs.4000/- will apply after approval. 4. Repayment Options JS Bank offers you more than one repayment options. PDCs: You can repay your loan via PDCs (Post Dated Cheques). AADI: Auto Account Debit Instruction

where you can repay your loan in a personal account opened for your Auto Loan Facility. 5. Early Settlement Option We offer you an early settlement option with a nominal 5% charge of the remaining principle. Insurance & Tracker JS offers you the following insurance options Comprehensive insurance Insurance financing for the first year/ up front insurance

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Enjoy security and complete peace-of-mind as JS auto loan becomes the product which offers you a free Tracker device installed in your car

Guaranteed Loyalty Bonus


The longer the plan is continued the higher the rewards.

Funds Acceleration Premium (FAP)

Roshan Kal is a regular contribution plan but also gives you the flexibility to top-up the savings by depositing surplus funds as lump sum contribution to the plan. These lump sum contributions called Fund Acceleration Premium (FAP) payments can be made at any policy anniversary. The FAP payments will increase the cash value of the plan, but will not affect the sum assured.

Investment with a Safety Net


The moment you start saving with Roshan Kal you will enjoy a guaranteed level of life assurance protection. This cover means that in case of death the dependents will receive the sum assured or the cash value of the plan at the time of death (whichever is higher) and any cash values of FAP payments Depending on the current stage of ones life and the need for life assurance protection, the plan offers the facility of selecting a low or high level of sum assured at the inception with the flexibility to alter this level as ones circumstances change.

Access to savings at all times

The plan provides complete access to the accumulated fund value at all times. After the contributions have been made for two full years, the fund can be withdrawn for its full or partial value. In case the customer opts for complete surrender, all units in the fund will be en-cashed at the current bid price and the plan will be cancelled.

Additional benefits

You can also avail other options apart from the benefits offered under the basic plan to enhance the overall advantage you get from the product. These additional benefits are: Inflation Protection
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Additional Term Assurance Accidental Death and Disability Benefit Family Income Benefit Life care Benefit Waiver of Premium

Unit Allocation

Following table depicts the percentage of premium that gets allocated for investment in EFU Managed Growth Fund each year. Policy Year 1 Year 2 Year 3 Year 4 to 10 Year Year 11 onwards Allocation Percentage 35% 80% 90% 100% 130%

Note: A personalized illustration will be provided for facilitating a decision.

Loans Term Loans

As a traditional activity, JS Bank provides term loans to meet capital expenditure for acquisition of Fixed Assets/expansion of existing activity/swapping existing high cost debt.

Working Capital Loans

JS Bank offers corporations Working Capital Finance to meet their operating expenses, purchasing inventory, receivables financing, either by direct funding or by issuing letter of credit.

Bridge Loans

JS Bank provides bridge finance to its corporate clients against expected equity flows/issues. Bank can also extend bridge loans against the expected proceeds of External Commercial Borrowings, Global Depository Receipts and/or funds in the nature of Foreign Direct Investments, provided the borrowing company has already made firm arrangements for raising
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the aforesaid resources/funds. This facility would be available for a period not exceeding 12 months.

Advances against Shares

In view of the performance of the stock markets of the countries and the demand of financing from the brokers, JS Bank offers short term facilities to brokers and individuals against shares, subject to minimum margin stipulation from time to time.

Debt Syndications

In many cases, for the large corporation, loan syndication is required because of the shear size of the financing package: major capital expenditure, projects, joint venture or acquisitions requiring the need for significant capital. Because of JS Banks relationship with major banks, They can arrange and place a syndicate loan. This provides your company the convenience of working with one financial institution during the life of the loan.

Trade Finance

JS Bank offers comprehensive range of Trade services. As a valued client of JS Bank, you will be partnering with a trusted banking institution that is highly respected in the world of international finance and cross border transactions. They offer a wide range of export and import services designed to assist you in building on your strengths, so that your company can seize new business opportunities around the world. Through our expertise and experience, they can structure and customize solutions suited to your specific business requirements.

Export Services: Export Financing

They provide pre-shipment finance in the form of SBP export refinance scheme (ERF) and from own sources to assist your cash flows when you are manufacturing or packing your goods for export from Pakistan. They provide ERF both in rupees as well as in foreign currencies. At JS Bank, your export finance requirements are carefully taken care of around your actual trading cycle allowing you to enjoy competitive interest rates and timely credit. Our relationship managers will be happy to provide more information to you.

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Export Bill Collection Services

Concentrating your Documentary Collection activities with JS Bank, you can eliminate many of your exporting hassles. Not only will your international banking become much more uniform, you can experience fewer delays in receiving payment, effortlessly access collection information details, gain increased control over export receivables and efficient cash flow management. To help speed up your cash flows, JS Bank can purchase/discount your export receivables tied to your export bill collections subject to availability of credit limits.

Export Bill Purchase & Discounting

when your exports are not covered under Letter of credit. Against sanctioned credit limits, They can pay you the discounted value of your invoice, immediately on shipment. The proceeds will be credited to your account if the export documents are presented before cut off time at your JS Bank.

Bank Guarantees

They issue Bank Guarantees on behalf of our exporters for approved purposes subject to availability of credit limits or against 100% cash margin.

Export LC Advising, Confirmation & Negotiation

With a correspondent banking relationship across the world, you can always insist that your Letter of credit be advised through JS Bank. Please be assured that your export LC will always reach you on time. This will help you in better logistics management and enhanced accuracy in the preparation of documents. With our expertise, they can explain complex LC terms to you and your staff. This will help you to prepare your documents easily and error free. When you are not comfortable with the credit standing of an LC opening bank or if you are worried about the political climate or credit risk of the buyer's country, They are there to assist you with our LC confirmation services. Once they add our confirmation to the LC, you are assured of payment, subject to non-discrepant documents, irrespective of non-payment by LC opening bank. With JS Bank's confirmation services, you can eliminate the foreign bank and country risks from your export collections.

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They negotiate your export bills drawn under Letter of credit, if the documents are found to be strictly in terms with LC conditions. All these facilities come to you at competitive rates and world class service standards.

Import Services Import Letters of Credit

They issue Import Letters of Credit on your behalf that give you the advantage with your suppliers. Our experts can advise you in drafting the LC terms and conditions so as to protect your interests.

Arranging for Buyers & Suppliers Credit

To take care of your working capital requirements, JS Bank offers foreign currency loans (FE 25) and Rupee loans to finance your imports.

Bank Guarantees

They issue Bank Guarantees on behalf of Importers for all approved purposes, subject to availability of credit limits or against 100% cash margin.

Investment Banking

JS Banks investment banking group has been the pioneer of numerous landmark transactions brought to the domestic capital markets. The groups legacy dates back to the 90s through a closely held partnership with the then eminent Bear Stearns. More recently, the investment banking group has been an advisor and arranger to Pakistans first ever local currency Islamic Sukuk First ever subordinated TFC issue in Pakistan First 10 year corporate bond First TFC issue with a conversion option First perpetual bond First commercial paper First floating rate TFC issue

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With a precedence of both volume and innovation in transactions, for some of the largest corporations in the country, the group continues to offer market-leading investment banking and ancillary services as an integral part of JS Bank. They have an impeccable track record of successfully executing a wide array of large capital transactions, often under challenging economic and time considerations.

Products and Services

Under the investment banking umbrella, our range of activities include corporate debt origination and syndication, underwriting, coordinating as bankers to the issue, and facilitating trusteeship and agency services.

Corporate Finance Advisory

The Investment Banking Group provides a comprehensive range of Corporate Finance Advisory services in the Debt Capital Markets, including Mergers and Acquisitions and Project Finance Advisory. They provide independent capital markets recommendations and financial valuation and due diligence advice, or as an integral part of managing a comprehensive Advisory and Arrangement transaction.

Arrangement and Placement of Securities

The Investment Banking Groups distribution team is one of the markets leading corporate debt arrangers through a variety of structured and vanilla Term Finance Certificates as well as Shariah-compliant product offerings. Our solutions-oriented approach, excellent pricing, and unmatched distribution capabilities continue to make us one of the leading TFC arrangers in the local market, both by volume and value.

Trust and Security Services

A dedicated team manages and monitors various aspects of trust and security services, including acting in the capacity of a trustee or/and an agent to various corporate debt offerings and playing an active role in structuring and maintaining special purpose accounts.

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Underwriting

They have substantial underwriting appetite for handling large capital market issues, both at Private Placement (Pre-IPO) and Initial Public Offer (IPO) stages. Till date, they have underwritten majority of the issues brought to the local markets of Pakistan.

Bankers to the issue

They act as Bankers to the Issue for IPO transactions, in both equity as well as debt capital markets. Despite a limited, albeit a rapidly growing, network of branches, this is a substantial business for JS Bank through a pro-active initiative in actively market Public Offers.

JS Bank Treasury

In an exceedingly volatile & dynamic economic environment, JS Banks Treasury has evolved as an active player in the Financial Market. The Bank's client-centric treasury endeavors to partner its customers in ensuring they use the financial markets to optimize their risk profile and enhance value to their stakeholders. The Treasury seeks to do this by becoming the risk solutions provider of choice, offering quality treasury products, and being the leader in product innovation. JS Bank Ltd is a One Stop Solution to all your financial needs, whether it pertains to Foreign Exchange, Fixed Income (GOP, Corporate Debt), Mutual Funds & Money Market (Deposit or Loan) transactions.

Foreign Exchange

JS Bank Ltd is an active player in the interbank market and provides competitive prices in all major currencies. It is an institution of choice amongst importers and exporters, by providing superior treasury products to its clients and assisting them in covering their currency exposures & risks. Our dynamic corporate and institutional sales and trading teams provide up-to-date market intelligence, advice and timely execution of deals to our customers throughout the trading day. Whether the transaction is Local Currency (USD/PKR) based or Global Currency FX Spot They provide best in class pricing for all trade (import & export), remittances & travelers cheque transactions, whether it is USD/PKR or other Global currencies. FX Forward Being an active player in the market, the customer can hedge all their FX exposures at aggressive pricing in domestic & international currencies.

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Fixed Income - Corporate Debt Market
JS Banks Treasury provides access to best deals coming to market, given the fact that JS Banks Investment Banking team is a leader in the corporate debt origination. JS Bank maintains an active trading desk in the secondary corporate debt market thus is able to provide competitive bid / offer quotes in all liquid corporate debt.

Primary Dealership

JS Bank is a State Bank nominated Primary Dealer (PD) and has played an active role in the development of the Primary & the Secondary GOP Debt Market. Under the Primary Dealership System, only PDs can participate in the primary auctions of Treasury Bills (T-Bills) & Pakistan Investment Bonds (PIBs) conducted by State Bank of Pakistan. Being a PD, JS Bank Ltd is playing an instrumental role in developing the GOP debt market. Our dynamic trading team is a market maker and provides competitive pricing in the Secondary Market, which includes trading with other PDs, Non-PD Banks & NBFIs. They provide Interest rate views and analysis to our entire client base on a regular basis to enable them make informed & calculated investment decisions. To facilitate small investors in entering the GOP debt market, They assist them in participating through the Non-Competitive Bidding process through JS Bank Ltd in the PIB auctions With our vast fixed income client base and our aggressive sales team, They are one of the leading institutions in GOP debt distribution.

ORGANZATIONAL STRUCTURE ORGANIZATIONAL STRUCTURE OF BRANCH Board of Directors

Mr. Jahangir Siddiqui (Chairman) Mr. Mazharul Haq Siddiqui Mr. Maqbool A. Soomro Mr. Ashraf Nawabi Mr. Rafique R. Bhimjee Mr. Shahab Anwar Khawaja

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Mr. Basir Shamsie President &Chief Executive Officer Audit Committee Chairman Member Member Mr. Kalim-ur-Rahman Mr. Jahangir Siddiqui Mr. Maqbool A. Soomro Mr. Rafique R. Bhimjee

MAIN OFFICES OF ORGANIZATION


The main office of JS bank is in Karachi, Pakistan. It started its operations during December 30, 2006 Management Committee Department President & CEO Treasury & Investment Banking Retail Banking Risk Management Operations Financial Control Corporate Banking & FI Information Technology Human Resources Internal Audit Administration Contact Person Kalim ur Rahman Basir Shamsie Kamran Jafar Mamoon Hameed Farooqi Khalil-ur-Rehman Muhammad Yousuf Amanullah Karim Sultan Ali Imran Soomro Raja Abdullah Khan Muhammad Iqbal Saifi Abid Hussain

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Branch network
The banks branch network has been divided into 4 Regional Heads - Retail Banking

Department
Regional Head South - I & II Regional Head South III Regional Head Central

Contact Person
Ghaus Syed Ahmed Nazir Ahmed Shahwani Syed Imtiaz Bokhari

Major competitors of the organization


The major competitors of JS Bank are

Bank Alfalah UBL NIB Allied Bank AL habib bank Faysal Bank

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FINANCIAL ANALYSIS!

Critical analysis of the theoretical


FINANCIAL ANALYSIS:

Financial ratios analysis is useful indicators of a firm's performance and financial situation. Financial ratios analysis can be used to analyze trends and to compare the firm's financials to those of other firms. Ratio analysis is the calculation and comparison of ratios which are derived
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from the information in a company's financial statements. Financial ratios are usually expressed as a percent or as times per period. Ratio analysis is a widely used tool of financial analysis. Ratio analysis is study of the significance of financial ratios for a company. Ratio analysis is very important in fundamental analysis, which investigates the financial health of companies. An example of ratio analysis is the comparison of price-earnings ratios of different companies. This helps analysts determine which companies' share prices properly reflect their performances and therefore what investments are most likely to be the most profitable. The term ratio refers to the numerical or quantitative relationship between two variables. It ensures a fair return to its owners and secures optimum utilization of firms assets. Ratio analysis helps in inter-firm comparison by providing necessary data. MARKET RATIO LIQUIDITY RATIOS SOLVENCY RATIOS PROFITABILTY RATIOS

MARKET RATIO

Market analysis OR Investor analysis or are related to firm market valve, as measure by its current share price to certain accounting values. Investor analysis includes: Earning\ loss per share Break up value/Book value per share Loss per share:

2011 Net loss after Tax No. of Shares Loss per share -407479000 814971465 -0.50

2010 -594936000 612760500 -0.97

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INTERPRETATION

JS bank has goes in loss because they may new branch start in two but Loss per share 2011 less as compare 2010. It has good investment opportunities for the investors. Book value per share

Year Equity No. Of Shares Ratio

2011 5838286000 814971465 7.16

2010 5654559000 612760500 9.22

INTERPRETATION OF INVESTOR ANALYSIS:

JS bank has also has good investment opportunities for the investors. This bank has less attraction for investors as compare to previous year. Earnings per share are decreased due to decrease in profit. Book value and market valve of one share in also decreased as compare to 2010.

LIQUIDITY RATIOS

Bank ratio analysis is little bit different from other organizations and if They want to see the real picture of a bank They have to focus on given special ratios. Earning assets to total assets Return on earning assets Net margin to earning assets Loan loss coverage ratio Deposit time equity Loan to deposit ratio

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Earning asset to total asset ratio

Year Earning Assets Total Assets Ratio

2011 34539780 39383647 0.87

2010 28293032 32894920 0.86

INTERPRETATION:

Earning asset to total asset ratio shows the relation between earnings assets and total assets. This ratio also shows how well bank management puts bank assets to work. High performance banks have a high ratio. The Earning asset to total asset ratio has some increase in 2011 with respect to 2010.but not very much which means that the earning assets as well as the total assets have increased with the same ratio.

Loan to Deposit ratio:

Year Loan Deposit Ratio

2011 13978113 26276328 0.53

2010 11689653 21313791 0.54

INTERPRETATION: The Loan to Deposit ratio is less ratio shows the better solvency of bank. The Loan to Deposit

ratio 2011 of JS bank is less as compare of 2010. This is the good trend for JS bank.

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Deposit time capital:

Year Total Debts Equity Ratio

2011 26276328 5838286 4.50

2010 21313791 5654559 3.76

Interpretation

Deposit time capital ratio is also known as debt to equity ratio. Deposit time capital ratio shows how much outsiders share in business total equity. It is two folded ratio. Both higher and lesser is favorable. Deposit time capital ratio is higher that show efficiency of bank will have more money to advance.

SOLVENCY RATIOS:

Proprietary ratio:

Year Total equity Total assets Ratio

2011 5838286 39383647 0.14

2010 5654559 32894920 0.17

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Interpretation: The Decreasing ratio in Proprietary ratio shows the good solvency of bank. The Proprietary ratio 2011 of JS bank is decrease as compare to 2010 that is good of JS bank. Proprietary ratio decreases because advances of the JS bank are increased as compare previous year and deposits are also increased as compare previous.

Debt ratio:

Year Total debt Total assets Ratio

2011 26276328 39383647 0.66

2010 21313791 32894920 0.64

Interpretation

Debt to assets ratio shows the better solvency of bank. This Debt to assets ratio2011 is increased instead of 2010 because advances of the bank are increased as previous years although deposits are also increased this year.

Debt to equity ratio:

Year Total debt Total equity Ratio

2011 26276328 5838286 4.50

2010 21313791 5654559 3.76

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Interpretation Debt to equity ratio is less ratio shows the better solvency of bank. This Debt to equity ratio 2011 is increased instead of 2010 because advances of the bank are increased as previous years although deposits are also increased this years but its ratio is less.

PROFITABILTY RATIOS: Return on Earning Asset:

Year Net Profit before tax Earning Assets Return

2011 -407479 34,539,780 -1.17%

2010 -594936 28293032 -2.10%

INTERPRETATION:

Return on earning assets is told real profitability position of business. The Return on earning assets ratio is going in loss of Js bank. But Return on earning assets loss 2011 is much decreased as Compare to 2010 which is good sign for JS bank future.

Return on asset:

Year Net profit after tax Total assets Ratio

2011 - 407479 39383647 -1%

2010 - 594936 32894920 -1.8%

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Interpretation

The Return on asset ratio tells us of return which bank gets on asset. The Return on asset ratio goes in loss of JS bank. But loss of 2011 is much decreased instead 2010 years. It means assets of the JS bank are using efficient way and good utilized. This is the good trend for JS bank.

Return on equity:

Year Net profit after tax Total equity Ratio

2011 - 407479 5838286 -6.97

2010 - 594936 5654559 -10.52

INTERPRETATION

The Return on equity ratio is very importer for share holders that have interested to know that the company who many earned profit\loss. The Return on equity ratio of JS bank in Negatives that show bank goes in loss. But Return on equity ratio loss of JS Bank in 2011 is much decreased instead 2010 years .which is the good sign for JS bank.

Return on investment:

Year

2011

2010

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Net profit after tax Investment Ratio - 407479 13701699 -2.9 % - 594936 9535555 -6%

Interpretation

The Return on investment ratio tells us of return which bank gets on investment. The Return on investment ratio of Js bank also goes in loss. But loss of 2011 is much decreased instead 2010 years .This is the good sign for JS bank in future.

Horizontal Analysis:
Cash and balances with treasury and other Banks Balances with other banks Lending to financial institution Investments Advances Operating fixed assets Intangible assets Deferred tax assets Other assets Total assets
100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

116%

38.05% 83.65% 64.865% 97.78% 988%

52.01% 48.38% 84.88%

Liabilities
Bills payable Borrowings Deposits and other accounts Sub-ordinate loans Liabilities against assets subject to finance lease
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100% 100% 100% 100%

134% 26.66% 124%

_
7,176%

JS Bank 2012
Deferred tax liabilities Other liabilities Net Assets Represented By: Share capital Share deposit money Reserves Unappropriate profit Shares to be issued Accumulated loss Deficit on revaluation of assets-net Total equity
(100%) (100%) 100% 100% 100% 100%

84.07%

54.44%

100% -

8.51% (143,392) 14,026,177

_
0.024% 88.11%

Vertical Analysis:2011 2010

Cash and balances with treasury and other Banks Balances with other banks Lending to financial institution Investments Advances Operating fixed assets Intangible assets Deferred tax assets Other assets Total assets

250.46%
25.19%

85.08%

64.20% 33.87% 81.57% 384.61% 328.60%

26.59% 98.02% 484.85% 243.36%

152.59% 1.97% 100%

145.04% 1.93% 100%

Liabilities
Bills payable 6.69
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6.359%

JS Bank 2012
Borrowings Deposits and other accounts Sub-ordinate loans Liabilities against assets subject to finance lease Deferred tax liabilities Other liabilities Net Assets Represented By: Share capital Share deposit money Reserves Unappropriate profit Shares to be issued Accumulated loss Deficit on revaluation of assets-net Total equity -15.98%
349.03% 100%

21.02 1911.01

23.64% 3762.74%

409.89% 100%

481.74% 100%

269.23%

339.66%

1.27%
-152.92%

3.44%
-198.92 %

93.05% 175.12%
100%

Marketing strategy:Marketing policies are also one of the most important policies because they are related to the growth of the organization. Marketing for a bank would mean Creation of new product and services. The bank marketing must be consumer oriented. Following are the marketing policies of the JS Bank. Giving good services and maintaining good relations with the customers. The Bank and bank products are promote in market. To keeping the track of latest development in Pakistan. The modern equipment for bank.
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JS Bank 2012
The make banking procedures simple and easy for the customers.

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JS Bank 2012

SWOT ANALYSIS

SWOT ANAYSIS:-

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Strengths:
IN JS Bank Not cut amount on less the 10000 Rs The free waivers is give less amount as compared to the competitors The service charges low as compared to the competitors. The advance full online system The service process is easily as compared to the competitors Not amount is cut in the trans out city transaction The employees Salaries are very good so the employees are not financially disturbed JS Bank has fully automated transaction-processing systems The provide good facilities customer as compared other bank The JS bank Environment is very friendly

Weaknesses:
The JS Bank has less branch network in the country
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JS Bank 2012
The JS bank has not adequate number of branches as compared to its other bank The advertisement of JS bank is very less so Many people not know about JS bank The JS bank offer Limited locker facility to consumer, which do not fulfil the requirements of customer.

Opportunities: The bank increase the number of its branches in whole country
The bank can go in the foreign markets. It can increase its net income through this manner The bank can increase the advertisement to increase the customer

Threats
The other bank image in customer mind is big threat to JS bank in banking sector The economy condenser is threat for JS bank and other bank Inconsistency in government policies

Success and failure of different product of organization with market reason: Success of different products:

Basically JS bank in Wazirabad branch is start before 4 month, and according to bank polices credit department and trading department is introduce after seven or eight month, so that JS bank (WZD) branch has not these departments. And other products like; account, money gram or Remittance and Banka is run very success fully in this branch. There are following reason for its success.

Reason of success:
Bank employees have good relation with their customers. Low service charges as compared of other banks. The procedure of bank is very easy for customers.
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JS Bank 2012
The offers free services at less amounts as compared of other banks. The most costumers have good Balance.

Failure of different products:


There no product is failure in market. The JS bank WZD branch all products that is offer is going good in market. For that the branch is come in profit in its Second Month. And it profit is increase every month.

Major HR policies and practices:


Job description and duties:


The employee will regular and sincere with bank. The employee will perform their duties accord rule and regulations. The employee will give full attention to their customers and all will very cooperative. The employee will well educated and have much experience in banking sector. The employee will be on probation for a minimum period of three calendar months from date of appointment. After the confirmation employee will be entitled to all such benefits as may be available to permanent employees of the company in that carder, from time to time.

Rule and regulations


The employee may terminate his employment with the company by giving the company a notice of not less than three months. During the probationary period, the company may terminate the employees employment at any time by giving 24 hours notice in writing. The employee will be entitled to medical, life insurance and other benefits, subject to the prevailing rules of the company as regards such benefit The employee shall not directly or indirectly disclose to any person, firm or company or use other than for the legitimate purposes of the company, any confidential business information. The employee must return to the company on or before the termination date, all documents whether in print or machine readable form or any tangible items which belong to the company.
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The employee must not remove nor allow others to remove, any documents or any items which belong to the company or which contain any confidential business information from the companys premises at any time without proper advance authorization from the employees supervisor.

Future prospects of the organization:


JS bank starts in 31 Dec 2007. JS bank has 131 branches in 67cities. Js bank Future prospects is to increase the number of branch in other cities.

Overview of the Department(s) Where I Served Internship Number of employees in a department:They have Branch manager in the bank. Operational department Relationship department Cashier department CRO ...............................................................2 .................................................................3 ...............................................................3 ....................................................................1

Retail BANKING DEPARTMENT


Relationship department Clearing &Remittances department Cash department CRR department

RELATIONSHIP DEPARTMENT
Functions of Relationship Department Give the information to customer about the account and difference of charge with the other bank Fill the account opening form according to the customer's requirements

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JS Bank 2012
Guide the customer about the requirements of documents that required form account opening Check the forms whether they are correctly completed or not Preparing checklist Stamping on the form Fill KYC form in computer The scan the A\C opening form and mail the head office Fill the Demand Draft Maintaining account number register or file Pasting of forms in register after release from general banking in charge Issuance of cheque books Issuance of accounts maintenance certificate Closure of account Verification of signature in case of cheque presented before releasing of account opening from SS card is not yet scanned

Requirements of documents for all ACCOUNT


Know your customers Customer name Address Contact Numbers source of income Call report CNIC copy Specimen Signature Card Under taker form
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JS Bank 2012
TYPES OF ACCOUNTS

ACCOUNTS OF GENERAL CUSTOMERS


Minor account Illiterate person account Joint account

ACCOUNT OF SPECIAL PERSONS


Proprietor ship account Partnership account Limited companys account Accounts of club societies and associations Agents accounts Trust account Liquidators account executers and administrators account

ROUTINE DOCUMENTS
Appropriate account opening form Appendix A (only for landlord) Three photo for Illiterate person account Call report Cheque book requisition slip Letter of indemnity from the customer if he/she signs in language other than English and infirm/shaky handwriting. Third party mandate if the account holder has authorized any other person to operate the account Through its Corporate Banking Division, JS Bank delivers the right financial solutions and corporate credit facilities tailored to meet the needs of every type of business and industry. Areas of expertise include Treasury, Asset Management, Corporate Finance, Brokerage
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Services as well as Islamic Banking for shariah-compliant banking services. If there's a way to satisfy our customers, we'll find it. If there's not, we'll do our best to invent one. As a traditional activity, JS Bank provides term loans to meet capital expenditure for acquisition of Fixed Assets/expansion of existing activity/swapping existing high cost debt JS Bank offers corporations Working Capital Finance to meet their operating expenses, purchasing inventory, receivables financing, either by direct funding or by issuing letter of credit. JS Bank provides bridge finance to its corporate clients against expected equity flows/issues. Bank can also extend bridge loans against the expected proceeds of External Commercial Borrowings, Global Depository Receipts and/or funds in the nature of Foreign Direct Investments, provided the borrowing company has already made firm arrangements for raising the aforesaid resources/funds. This facility would be available for a period not exceeding 12 months. In view of the performance of the stock markets of the countries and the demand of financing from the brokers, JS Bank offers short term facilities to brokers and individuals against shares, subject to minimum margin stipulation from time to time. In many cases, for the large corporation, loan syndication is required because of the sheer size of the financing package: major capital expenditure, projects, joint venture or acquisitions requiring the need for significant capital. Because of JS Banks relationship with major banks, we can arrange and place a syndicate loan. This provides your company the convenience of working with one financial institution during the life of the loan JS Bank offers comprehensive range of Trade services. As a valued client of JS Bank, you will be partnering with a trusted banking institution that is highly respected in the world of international finance and cross border transactions. We offer a wide range of export and import services designed to assist you in building on your strengths, so that your company can seize new business opportunities around the world. Through our expertise and experience, we can structure and customize solutions suited to your specific business We provide pre-shipment finance in the form of SBP export refinance scheme (ERF)and from own sources to assist your cash flows when you are manufacturing or packing your goods for export from Pakistan. We provide ERF both in rupees as well as in foreign
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currencies. At JS Bank, your export finance requirements are carefully taken care of around your actual trading cycle allowing you to enjoy competitive interest rates and timely credit. Our relationship managers will be happy to provide more information to you Concentrating your Documentary Collection activities with JS Bank, you can eliminate many of your exporting hassles. Not only will your international banking Become much more uniform, you can experience fewer delays in receiving payment, effortlessly access collection information details, gain increased control over export receivables and efficient cash flow management. To help speed up your cash flows, JS Bank can purchase/discount your export receivables tied to your export bill collections subject to availability of credit limits Discounting Against sanctioned credit limits, we can pay you the discounted value of your invoice, immediately on shipment. The proceeds will be credited to your account if the export documents are presented before cut off time at your JS Bank. We issue Bank Guarantees on behalf of our exporters for approved purposes subject to availability of credit limits or against 100% cash margin Confirmation With a correspondent banking relationship across the world, you can always insist that your Letter of credit be advised through JS Bank. Please be assured that your export LC will always reach you on time. This will help you in better logistics management and enhanced accuracy in the preparation of documents. With our expertise, we can explain complex LC terms to you and your staff. This will help you to prepare your documents easily and error free. When you are not comfortable with the credit standing of an LC opening bank or if you are worried about the political climate or credit risk of the buyer's country, we are there to assist you with our LC confirmation services. Once we add our confirmation to the LC, you are assured of payment, subject to non-discrepant documents, irrespective of non-payment by LC opening bank. With JS Bank's confirmation services, you can eliminate the

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Operations DEPARTMENT
Functions of Operations Department

The operations department is responsible for three major activities: Clearing Remittances Demand Draft\ Pay Order

Clearing: WHAT IS CLEARING?

Every bank performs the function of paying and collecting. The cheque drawn on other bank by the customers of the bank is collected by the bank for or without charging fee is called clearing. The bank through the clearinghouse (State Bank of Pakistan) performs the function of clearing.

CLEARING HOUSE

A clearing house is a place where the representative of all banks get together to settle the payment and receipts of Cheques drawn on each other.

FUNCTIONS OF CLEARING DEPARTMENT IN BRANCH


To accept transfer, transfer delivery and clearing Cheques from the customers of the branch and to arrange for their collection To collect amounts of Cheques drawn on members of local clearing house sent for collection by Habib Bank Ltd. branches, not represented at the local clearing house.

TYPES OF CLEARING: Outward clearing


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Inward clearing

Outward Clearing

It includes those Cheques and other instruments which are sent by the bank to other banks for payment on behalf of its own clients. Cheques are sent to clearing house through local main branch

PROCEDURE FOR OUTWARD CLEARING


Account number of payee/endorsee is written on backside of the Cheques. The investment and paying-in-slips are separated. The instruments are sorted bank wise and branch wise. Schedules are prepared. Jottings of all the schedules are taken in the clearinghouse statement. Amount of Cheques is written in delivered and to pay columns. After balancing the outward clearing, the pay-in-slips are released to the C.D. Department. After balancing a transfer debit voucher is prepared. The instruments, schedules etc. are delivered to the message from the main branch.

Inward Clearing

This includes the cheques drawn on the bank presented by other banks for payments.

PROCEDURE OF INWARD CLEARING AT THE DRAWER BRANCH


Numbers of instruments noted in the schedule are verified immediately on receipt. The amounts of all the instruments are jotted down and totaled. It should be equal to the amount mentioned in the IBDA from the local main branch. The IBDA is responded crediting the account in the IBDA from the main local branch.
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The IBDA is responded crediting the account of the main branch. The amounts are released to the concerned department.

TYPES OF CHEQUES COLLECTED BY CLEARING DEPARTMENT Transfer Cheques


These are the Cheque, which are collected and paid by the same branch of JS Bank.

Transfer Delivery Cheques


The Cheque that are collected and paid by two different branches of a bank situated in the same city.

Clearing Cheque
When the payee/endorsee and the drawer of the Cheque maintain account with different banks, the collecting bank can receive the amount of Cheque from the paying bank in any of the following manner. The bank can maintain an account with paying banks. The Cheques can be exchanged in clearing house through their representatives.

SPECIAL CLEARING
In addition to the normal clearing function at Clearing house it is mutually agreed to hold an extra clearing at the clearing house on the particular day and time which is known as special clearing it is arranged due to the rush of work arising out of say, more Holidays declared by the Central Govt. at a time, but normally special clearing is he4ld on last working day of our half yearly and yearly closing i.e. 30th June and 31st Dec. every year.

Functions of remittances
The remittance department is most deals with the Remittances customer. The Js bank has

connected with many Remittances company. JS bank provides these services to all customers or they have account or not. The JS bank has connected with Follow Company. Express Money

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Western Union Ria Money Friend Exchange Money Dex Money

Other Instruments of the Operations Department PAY ORDER


Pay order issued from one branch only be payable from the same branch. It is normally issued for payment in the same city. It is normally referred as banker's cheque Get the application form. Issue pay order after recovering cheques. Do necessary vouchering. Make entry in PO issue register. All pay order shall be crossed" payees account only".

DEMAND DRAFT

Demand draft is difference with pay order. The demand Draft is issue by one branch of bank and Payable at other branch of the same bank. In case of agency arrangement demand draft issue by one bank and pay able to other bank. Example The demand draft is issue by Js bank (WZD) the money paid by HBL (Guj).

CASH DEPARTMENT

All physical movement of cash in the bank is made through the cash department. Normally cash department performs following functions Receipt Payments Transfer of funds from one account to another
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Handling of ATM Verification of signatures Posting Handling of prize bond

Cash receipt section


In this section Cash receipt section the consumer give cash with deposit slip to casher. The Casher counts the amount and fill-up the deposit slip and fulfils the other requirement.

Cheque payment
In this Cash payment section the costumer give the cheque to Casher. The Casher check the consumer account. If account have that amount the casher tally signature with the SS card signature, if signature tally the casher paid money to costumer.

Letters of Credit
We issue Import Letters of Credit on your behalf that give you the advantage with your suppliers. Our experts can advise you in drafting the LC terms and conditions so as to protectyour interests

Buyers & Suppliers Credit To take care of your working capital requirements, JS Bank offers foreign currency loans (FE25)
and Rupee loans to finance your imports.

Guarantees
We issue Bank Guarantees on behalf of Importers for all approved purposes, subject toavailability of credit limits or against 100% cash margin.

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Banking:-

University Of The Punjab

JS Bank 2012
JS Banks investment banking group has been the pioneer of numerous landmark transactions brought to the domestic capital markets. The groups legacy dates back to the 90s through a closely held partnership with the then eminent Bear Stearns. More recently, the investment banking group has been an advisor and arranger to Pakistans first ever local currency Islamic Sukuk First ever subordinated TFC issue in Pakistan First TFC issue with a conversion option First perpetual bond First commercial paper First floating rate TFC issue

With a precedence of both volume and innovation in transactions, for some of the largest corporations in the country, the group continues to offer market-leading investment banking and ancillary services as an integral part of JS Bank. We have an impeccable track record of successfully executing a wide array of large capital transactions, often under challenging economic and time consideration

WEALTH MANAGEMENT:At JS Wealth Management, we strive to combine the best of both worlds for you independent, personalized products and services with our financial strength and resources to provide a complete range of wealth-building solutions, most appropriate to your individual needs. We appreciate that each investor is unique. Not only do our clients have different goals and needs, the role that investing plays in their lives can be very different. Some like total control over their investments whilst others like to work closely alongside a trusted advisor when making their strategic investment decisions. Then there are those that like the day-to-day involvement, but dont want to deal with the paperwork associated with the management of their portfolios.

University Of The Punjab

JS Bank 2012
Our Wealth Management Services are for individuals looking to create, preserve and grow their wealth with the right investment solutions customized by a team of professionals. So, no matter where you are on your pathway to success, how experienced an investor you are, or how involved in your investment decisions you want to be, we have a service to suit your needs. As part of our Wealth Management Services, our product lines are divided into the following: Bancassurance Mutual Funds

JS Bank Treasury:In an exceedingly volatile & dynamic economic environment, JS Banks Treasury has evolved as an active player in the Financial Market. The Bank's client-centric treasury endeavors to partner its customers in ensuring they use the financial markets to optimize their risk profile and enhance value to their stakeholders. The Treasury seeks to do this by becoming the risk solutions provider of choice, offering quality treasury products, and being the leader in product innovation. JS Bank Ltd is a One Stop Solution to all your financial needs, whether it pertains to Foreign Exchange, Fixed Income (GoP, Corporate Debt), Mutual Funds & Money Market (Deposit or Loan) transactions.

Fixed Income - Corporate Debt Market


JS Banks Treasury provides access to best deals coming to market, given the fact that JS Banks Investment Banking team is a leader in the Corporate debt origination. JS Bank maintains an active trading desk in the secondary corporate debt market thus is able to provide competitive bid / offer quotes in all liquid corporate debt.

Primary Dealership
JS Bank is a State Bank nominated Primary Dealer (PD) and has played an active role in the development of the Primary & the Secondary GoP Debt Market. Under the Primary Dealership System, only PDs can participate in the primary auctions of Treasury Bills (T-Bills) & Pakistan Investment Bonds (PIBs) conducted by State Bank of Pakistan. Being a PD, JS Bank Ltd is playing an instrumental role in developing the GoP debt market. Our dynamic trading team is a market maker and provides competitive pricing in the Secondary Market, which includes trading with other PDs, Non-PD Banks & NBFIs.
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We provide Interest rate views and analysis to our entire client base on a regular basis to enable them make informed & calculated investment decisions. To facilitate small investors in entering the GoP debt market, we assist them in participating through the Non-Competitive Bidding process through JS Bank Ltd in the PIB auctions With our vast fixed income client base and our aggressive sales team, we are one of the leading institutions in GoP debt distribution. JS Bank Ltd is an active player in the interbank market and provides competitive prices in all major currencies. It is an institution of choice amongst importers and exporters, by providing superior treasury products to its clients and assisting them in covering their currency exposures & risks. Our dynamic corporate and institutional sales and trading teams provide up-to-date market intelligence, advice and timely execution of deals to our customers throughout the trading day. Whether the transaction is Local Currency (USD/PKR) based or Global Currency

We provide best in class pricing for all trade, remittances & travelers cheque transactions, whether it is USD/PKR or other Global currencies.

Being an active player in the market, the customer can hedge all their exposures at aggressive pricing in domestic & international currencies.

ATM and Debit Card Network: JS Bank ATM/Debit card is linked to the 1-Link switch. With our ATM card, you can bank 24 hours a day - 365 days a year. No need to carry cash. Use your debit card at over 4000 outlets linked with the 1-Link switch. Withdraw cash from your account (up to PKR 25,000 daily). Check your account balance. Change your PIN code as often as you like

Careers:-

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JS Bank 2012
If you are seeking an ideal professional environment in a financial institution, where you can explore your creativity, innovation, zeal and team spirit then JS Bank is the right place. JS Bank is an equal opportunity employer that offers you limitless opportunities for growth. JS is a growing bank and have numerous opportunities available for employment. JS is committed to attracting, challenging and rewarding the top professionals in financial services and to creating an environment in which employees realize their maximum potential

INTERNSHIP EXPERIENCE!

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How internship impact my career!

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JS Bank 2012
CONCLUSION:JS Bank Limited is concentrated on achieving its financial targets; JS Bank did not lose sight of the future and its challenges. It continues to invest in its man power training and up- gradation of I.T. infrastructure. Although in the short run this will result in an increase in its administrative and capital expenditure but in the long run will increase its efficiency in terms of real cost reduction and increased product offering. In future it will invest heavily into I.T. to bring further improvement in its service standards and also to reduce our transaction costs. JS Bank future envisions expansion in terms of geography, clientele and products. JS Banks management is setting our eyes towards excelling amongst banks of the South Asian Region and would like to improve even further on its rankings both domestically and regionally. Its investment in technology and human resource will continue to prepare them for the future challenges. Customer will be the centre of its focus to become the Bank of choice for customers. JS Bank will continue to redesign.

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FINDINGS & RECOMMENDATIONS

FINDINGS & RECOMMENDATIONS:I may like to suggest some points regarding improvement, development and competitive environment for any good and required need of customers business. Environment for any good and required need of customers business. Aggressive training and development programs should be launched in order to teach employees basic skills and to increase them subsequently through mobile training program conducted at Regional level. Capacity building of officers should be increased to improve efficiency levels. Through processing and sanctioning Procedures have been streamlined in line with
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JS Bank 2012
Modern lines but there are still lot to be done in this direction. Promotion policies should be based on academic and Professional qualification Performance rather than seniority. Intermediation and administrative cost should be reduced to minimum level.

PROPER PLANNING
Bank should make a plan to gear up its recovery efforts on war footing and reorganize the recovery function of global bases. In addition, bank should tighten up control on expenditure.

PROPER GUIDANCE
Bank should adopt such an induction plan that when a customer opens his account with the bank he should be supplied with a booklet which enables him to know the procedure of filing the cheques, pay-in-slip etc. It will save a lot of time of the bank staff afterward during the conduct of the account of that customer.

DIVISION OF WORK
The billing system of JS BANK must be improved to facilitate the customers and workers. The work should be divided among the staff e.g. collection of bills, Countering of cash and then entry of these.

CHECK OF EXPENDITURES
Unnecessary expenditures must be controlled.

BORROWING AT LOW COST


Deposits must be taken at a lower cost and given at higher interest rates.

PHYSICAL FACILITIES

T h e p h ys i c a l f a c i l i t i e s o r t h e l a yo u t a r e t h e m o s t f u n d a m e n t a l f e a t u r e s i n a n organization, which the customers observe in forming an opinion, perception or ideaa b o u t t h e o r g a n i z a t i o n . T h e r e f o r e , e v e r y o r g a n i z a t i o n t r i e s t o m a k e a g o o d f i r s t impression on customers through the presentation of its physical facilities or layout. The physical facilities in the branch are not up to the mark, which requires timely changes to provide good environment to customers. The suggested changes and corrective actions are gives below:

T h e l i g h t i n g s ys t e m m u s t b e i m p r o v e d a n d a l l t h e o u t o f u s e l i g h t s m u s t b e replaced.

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There is always a stinking smell in the Bank due to the ou t of order condition of washroom. Therefore the washroom must be brought into order to remover this unpleasant smell.

Generators should be made available to the branch to minimize the disruptions due to power failure.

Newspaper should be provided to customers to avoid the pain of waiting long.

A cash counting machine can help reduce the time spent in counting cash

PERFORMANEC AUDIT
The financial audit of the bank is conducted on regular basis both as a surprise and routine audit. However, the performance and system audits are completely ignored which, otherwise, should have been a compulsory part of the auditing services of the Bank. The immediate outcome of ignoring performance outcome is shortcoming in the non-financial aspects of this organization such as customer relations, lack of necessary facilities, motivation of employees, and the control of manager. In the light of the above facts it is suggested that the performance audit of the bank must be carried out on both regular and surprise basis to keep the Bank competitive in the run of for more customers, more deposits and high profitability.

CAMPAIGN FOR INCREASING THE DEPOSITS


The numbers of account holders in a bank make a significant contribution to the deposits of the Bank and determine its business volume, profits and size o f a b a n k . Therefore, JS BANK wzd branch must make a clear plan for increasing the number of a c c o u n t s .

MOBILIZATION OF LESS COST DEPOSITS

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The analysis of expenses shows that 43% of expenses of the bank a r e t h e payments on fixed deposits, which is a very high proportion. Apart from this the interest e a r n e d o n a d v a n c e s R s . 0 . 2 6 5 m i l l i o n i s s m a l l e r t h a n t h e i n t e r e s t p a i d o n d i f f e r e n t deposits Rs. 4.1 millions. T h e b a n k s h o u l d l a u n c h a c a m p a i g n t o g e t l e s s c o s t d e p o s i t s m u c h a s h i g h a m o u n t current account as well as low cost PLS saving accounts.

INFORMATION ACCESS
The Bank should provide information to all the present and potential customers rel ating to the new products, services, some services fee structure and other matters, which are likely to affect the customers. It should be made sure that all the customers have access to this information. Conveying information is of no use, unless, there is some feedback from the customers. The following measures are suggested to implement this suggestion.

Brochures, hand outs, pamphlets and other printed reports must be pr ovided to customers, which should provide all the information necessary to attract and retain customers and to satisfy the customers need for more information.

Personal contacts with the customers can help in providing information to customers. All the customers must be provided a chance to get the desired information by personal contact with the Bank staff.

Complaint and suggestion box should be maintained at the door of the B a n k where the customers can point out drawbacks in the customers services and put forward their suggestions on his improvement of the services quality of the Bank.

CUSTOMER ORIENTATION
Deposits are the main source of funds for commercial banks. Therefore, the priority of every bank is to increase the number and a m o u n t o f d e p o s i t s . T h e k e y t o successful business does not lie in simply attracting

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new customers. The real success is to m a i n t a i n i n t h e o l d c u s t o m e r s a n d a t t r a c t n e w c u s t o m e r s a t t h e s a m e t i m e b e c a u s e retaining a customer is more difficult than attracting new customers.

Every depositor should be given equal importance and there s h o u l d b e n o differentiation between customers so that every customer feels himself as much important as the other customer

The attitude of the staff should be friendly to all the customers. The customers s h o u l d b e t a k e n t o t h e c o n c e r n e d p e r s o n o r g u i d e d f r i e n d l y if the concerned person is not available. The attitude of thats not my job should not exist.

SIMPLIFICATION OF ADVANCES
T h e b i g g e s t s o u r c e o f t h e b a n k r e v e n u e i s a d v a n c e s . The bank should make the advance procedure simple and quick to meet the customers requirements. The following steps are suggested for simplifying the advance procedure.

Increasing the discretion of manager for the amount of advance to Rs. 100,000.

Speeding up the process of investigation and verification.

Expanding its customer base.

MARKETING CONCEPT

The concept of marketing should be followed in every aspect of the organization. Generally, the banks staff considers that marketing is to go to customers, beg them for opening an account with the Bank and to abide by his every just and unjust action. They should be taught that marketing is not only to go to customers only. A customer can a l s o b e a t t r a c t e d b y p r o v i d e d c u s t o m e r o r i e n t e d s e r v i c e s , s h o w i n g e m p a t h y t o yo u r customers and attending him personally.

COMMITMENT OF EMPLOYEES
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The decreasing commitment of employees can be increased by introducing an effective performance appraisal system, which can reward & r e c o g n i z e t h e achievements and services of employees for the Bank .The appraisal system must have the following features. Feed Back:

Periodically provided to employees and recognizing their efforts through reward (bonuses) and publicly appreciation. Uniform:

The appraisal system must be uniform in evaluating all the employees without any discrimination. Objectivity:

The appraisal system must be based on facts and figures and objective evaluation of the facts on grounds.

REFERENCES
www.jsbl.com (25Jul-10:00AM) http://www.jsbl.com/retail_banking.php?t=r (25 Jul-1:00PM) http://www.jsbl.com/wealth_management.php?t=wm (28Jul-12:00) http://www.jsbl.com/treasury.php?t=t (3Aug-12:00PM) http://www.jsbl.com/corporate_banking.php?t=c (5Aug-11:00AM) http://www.jsbl.com/careers.php?t=ca (6Aug-2:00PM) http://www.jsbl.com/about.php?t=a (10Aug-3:00PM) http://www.jsbl.com/network.php?t=n (15Aug-9:00AM) http://www.jsbl.com/branch_network.php?t=n (16Aug-4:00AM) http://www.jsbl.com/retail_banking.php?t=r#r (18Aug-8:00AM) http://www.jsbl.com/retail_banking.php?t=r#std (20Aug-9:00AM)

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