Computer Setup and D rop-of f Chec kli st

Check all that apply. Return this checklist to Susan Parsolano.

Technician: Case#: Date:

 Back-up data files even if user says that they have backed up his/her data.
o .pst, .pab, bookmark.htm, Favorites, My Documents
o Check for data files not in My Documents (i.e. ppt, doc, xls, mdb)
 Format the computer.
 Update BIOS if necessary. (See Computer Services Y2K documentation for models that need
BIOS updates.)
 Load Disk Image.
 Check network connectivity.
 Check Display properties.
 Change computer name to the last 6 digits of the property tag and department initials, i.e.
000987asac.
 Change the hostname in the DNS properties to the computer name.
 Map Network Drives.
o Departmental (h:\)
o Fgcu-marlin\share (g:\)
 Install Network Printer.
 Open a case with IT or Student Services if other software needs to be install, i.e. Banner, SPSS,
etc.

Drop-Off Checklist
 Connect computer and peripherals.
 Have user login with his/her username.
 Copy user’s data back to the computer. Place files in the correct location.
 Check Network Neighborhood.
 Check Internet browsing.
 Check bookmarks and/or favorites in browsers.
 Open Exchange and Schedule+.
 Map and check personal address book, and personal folders.
 Print a test page.
 Reboot the computer and have user login again.
 Fill out all property transfer forms and have them signed.

Computer Support Services Updated: 4/19/00

20350016.doc