November 24, 2013

UMUC-Asia HRMN 302 Class Kenichi Watanabe

Effective Leadership Communication

OVERVIEW

What is communication?

Effective communication Verbal vs. Nonverbal communication Verbal and Nonverbal leadership communication Importance of leadership communication

Organizational Leadership communication

Effective

leadership communication Charismatic, human-oriented & task-oriented leadership communication To achieve communication effectiveness
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Effective Leadership Communication

INTRODUCTION: COMMUNICATION
Process

of sharing information with individuals. Sender Being accidental Feeling, Being expressive Idea, Message Rhetorical situation (Barrett, D. J., 2011, p.5) Receiver

Effective Leadership Communication

EFFECTIVE COMMUNICATION

Sender

Feedback

Message

Receiver

Noise

Noise can affect when communicating. Multicultural Noise Environmental Noise Dialectal Noise, etc.

Effective Leadership Communication

VERBAL VS. NONVERBAL

Verbal

Communication
Sender Verbal Feeling, Idea, Message

Spoken words Written words

Nonverbal

Nonverbal

Communication
Head

Receiver

movement Facial expression Eye contact

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Effective Leadership Communication

WHICH IS MORE IMPRESSIVE?

Nonverbal communication could be more impressive. Improving nonverbal skills is an important.

posture smile gesture dress

Effective Leadership Communication

VERBAL AND NONVERBAL LEADERSHIP COMMUNICATION

Compatible use of verbal and nonverbal communication is very effective.

Effective leader can use both verbal and nonverbal communication (Certo, S. C. & Certo, S. T.,2012, p.355).
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Effective Leadership Communication

WHY DO LEADER COMMUNICATE?

Engage Motivate Persuade Direct Instruct

Communicate
Guide

Sell Command Inspire Lead

Effective Leadership Communication

ORGANIZATIONAL LEADERSHIP COMMUNICATION

Effective

Knowledge

leader have better human relationship.

Skill

Attitude

Effective Leadership Communication

MORE COMMUNICATIVE LEADER

stronger communication skills. higher educated leader. better relationship with employees. more motivated employees. more successful leader. more efficient and credible.

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Effective Leadership Communication

EFFECTIVE LEADERSHIP STYLE

Charismatic leadership
Effective

Human-oriented leadership
Effective

Task-oriented leadership
Managerial
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Effective Leadership Communication

CROSS CULTURAL IN WORK ENVIRONMENT

Common language
Multilingual ability

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Effective Leadership Communication

TO ACHIEVE COMMUNICATION EFFECTIVENESS

Clarifying the ideas and purpose before communicating. Be mindful of expression when communicating. Communicate consistently with long-range interests and goals. Being a good listener. (Certo, S. C. & Certo, S. T., 2012, p.354).

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Effective Leadership Communication

CONCLUSION
Communication is very important to understand as leader. Leadership communication plays an important role in an organization. Leadership communication makes an effective business.

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Effective Leadership Communication

REFERENCES:

Reinout, E. D. V., Angelique, B. P., & Wyneke, O. (2010). Leadership = communication? The relations of leaders communication style with leadership styles, knowledge sharing and leadership outcomes. Journal of Business & Psychology, 25(3), 367-378. Barrett, D. J. (2011). Leadership communication (3rd ed.). What is leadership communication? (pp.5, 11-16, 235-242). New York, NY: Printed in Singapore. P11.,235.,

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Effective Leadership Communication

REFERENCES (CONT.)

Berko, M. B., Wolvin, A. D., Wolvin, D. R., & Aitken, J. E. (2013). Communicating: a social, career and cultural focus. (12th ed.). The human communication process. (pp.3-12). New Jersey, NJ: Pearson education. Certo, S. C. & Certo, S. T. (2012). Modern Management: concepts and skills. (12th ed.). Influencing and communication. (pp.350-355). New Jersey, NJ: Pearson education. Image references Google Image. Verbal communication, Gesture, Effective communication. Retrieved from http://www.google.com/imghp
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