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Syllabus

NT2799 Network Systems Administration Capstone Project

SYLLABUS

Credit hours: 4.5 Contact hours: 56 (34 Theory, 22 Lab) Prerequisite(s): Completion of a minimum of 75 credits earned in the program of study including NT2640 IP Networking or equivalent.

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Network Systems Administration Capstone Project

SYLLABUS

COURSE SUMMARY COURSE DESCRIPTION


This course provides an opportunity for students to work on a comprehensive project that includes the design, planning and implementation of a network solution for solving specific business problems. Common project management processes are applied to identify deliverables and outcomes of the project.

MAJOR INSTRUCTIONAL AREAS


1. 2. 3. 4. Project Management Techniques A Fundamental Review of the Basics of Electronics in the AASNSA Program Capstone Project Research of Current and Emerging Technology

COURSE OBJECTIVES
1. Apply important concepts of project management to the actual Capstone Project proposed for this course. 2. 3. 4. Use Microsoft Office Project to help plan and manage the actual Capstone Project. Analyze the requirements for the Capstone Project. Integrate and apply the knowledge acquired in the program to provide effective technological solutions for given problems. 5. 6. 7. Work in teams on a large-scope project. Document solutions to a problem in detail by applying critical thinking and problem-solving skills. Present and defend a proposal or implementation in spoken, written, and panel formats in a professional manner. 8. Complete a comprehensive skills assessment for the program of study.

LEARNING OUTCOMES
1. Apply important concepts of project management to the actual Capstone Project proposed for this course. 2. 3. 4. Use Microsoft Office Project to help plan and manage the actual Capstone Project. Analyze the requirements for the Capstone Project. Integrate and apply the knowledge acquired in the program to provide effective technological solutions for given problems. 5. Work in teams on a large-scope project.

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Network Systems Administration Capstone Project

SYLLABUS

6. 7.

Document solutions to a problem in detail by applying critical thinking and problem-solving skills. Present and defend a proposal or implementation in spoken, written, and panel formats in a professional manner.

8.

Complete a comprehensive skills assessment for the program of study.

LEARNING MATERIALS AND REFERENCES REQUIRED RESOURCES TEXTBOOK


Wood, D. P., & Pascarella, M. (2012). Essentials of Microsoft Project 2007 (Custom ed.). Upper Saddle River, NJ: Prentice Hall. Student Data Files. NOTE: Click here to download the Student Data Files. Project Management Institute. (2008). A guide to the project management body of knowledge (PMBOK Guide) (4th ed.). Newtown Square, PA: Project Management Institute. Located in Books 24x7 in the ITT Tech Virtual Library.

All (or selected) textbooks issued in previous quarters.

TECHNOLOGY REQUIREMENTS
Optional software: o o o o o o Apache Server Fedora Linux or IIS 5.1 or 6.0 Microsoft Exchange Server 2007 Microsoft Office Outlook SQL Client SQL Server

Other course-specific setup: o o o An FTP server Capability for Microsoft Office Project collaboration Optional: Blogs or individual team websites

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Network Systems Administration Capstone Project

SYLLABUS

RECOMMEDED RESOURCES ITT TECH VIRTUAL LIBRARY (ACCESSED VIA STUDENT PORTAL)
Books> 24x7 o Heldman, K. (2004). PMP: Project management professional study guide (2nd ed.). Alameda, CA: Sybex, Inc. o Lewis, J. P. (2007). Fundamentals of project management (3rd ed.). New York, NY: AMACOM Books. o Westland, J. (2006). The project management life cycle: A complete step-by-step methodology for initiating, planning, executing and closing a project successfully. Philadelphia, PA: Kogan Page Ltd. Books> Ebrary o o Heldman, K. (2011). Project management jumpstart (3rd ed.). Alameda, CA: Sybex, Inc. Richman, L. L. (2002). Project management step-by-step. New York: AMACOM Books.

Reference Resources> Project Management o Microsoft Project A tour, list of features, and FAQs about Microsoft Project o Project Management Institute A not-for-profit project management professional association

OTHER REFERENCES
The following resources may be found outside of the ITT Tech Virtual Library. Websites (all websites accessed 05/15/12) o Capterra: Project Management Software Programs http://www.capterra.com/landing/psaxproj A website providing a list of available project management tools with links o CIO http://www.cio.com An IT magazine written for CIOs and other technology leaders o Niwot Ridge Resources http://www.niwotridge.com/ A source of information for mission-critical software systems, management processes, and strategies; site maintained by an IT consultant providing links to many resources

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Network Systems Administration Capstone Project

SYLLABUS

Oracle: Oracle and Primavera http://www.oracle.com/us/corporate/acquisitions/primavera/index.html Detailed information about Primavera Project Management software

PMOUSA.com http://www.pmousa.com A website offering free information to project professionals

Project Management.com http://www.projectmanagement.com/ A collection of links to project management resources, tools, and news

Project Management Forum http://www.programmanagementforum.org/default.aspx An online source for global news and information related to project management

RMC Project Management Incorporated http://www.rmcproject.com/ A resource for PMP certification training

StartWright Resources http://startwright.net/ A list of project management links

TechRepublic http://www.techrepublic.com/ A source for discussion and information about IT careers, technology topics, and IT products

TenStep http://www.tenstep.com/ This site describes a methodology for managing work as a project

TenStep: The Value of Project Lifecycle Methodology http://www.lifecyclestep.com/open/401.0Value.htm An article about developing a lifecycle methodology

Toolbox.com: Project and Portfolio Management http://projectmanagement.ittoolbox.com/ An online IT community in which peers share knowledge about a range of IT issues and technologies

Wideman Comparative Glossary of Project Management Terms http://www.maxwideman.com/pmglossary/ Definitions for commonly used terms in project management

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Network Systems Administration Capstone Project

SYLLABUS

COURSE OUTLINE

Week Number

Learning Outcome Number

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

1, 5

Forum 1.1: Teamwork

Teamwork Mentoring Team Members Roles and Responsibilities Tips

Chapter 13, pp. 188 from your textbook, Essentials of Microsoft Project 2007

Reading: 8.5 hrs Lesson: 1.25 hrs Assignments: 6.0 hrs Course Lounge:

Chapter 3, Information Technology Project and

1.0 hr

Exercise 1.1: Task List

Creating a Task List Identifying Tasks

Systems Life Cycles: Project Management and Team Activities from your

Read and Begin Project

Introduction to Project

eBook, from your eBook Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives, found in Books24x7 of the ITT Tech Virtual Library

Forum 2.1: Network Management

Network Management Different Users Requirements Differences

Chapter 4, pp. 100125 from your textbook, Essentials of Microsoft Project 2007

Reading: 8.0 hrs Lesson: 1.0 hrs Assignments: 5.0 hrs Course Lounge: 1.0 hr

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Network Systems Administration Capstone Project

SYLLABUS

Week Number

Learning Outcome Number 1, 3, 4, 5, 6

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

Project Part 1: Structure of WAN

Structure of WAN Analyzing a Scenario Whats Your Take?

Chapters 3 and 4, from your eBook, Advances in Network Management

Chapters 1, 3, and 4 from your eBook, Networks Design and Management, Second Edition 3 4 Forum 3.1: WAN Controls WAN Controls Types of WAN Management Whats Your Take? 1 Exercise 3.1: Critical Components of a Project Critical Components of a Project Identifying Critical Components Tips and Tricks Chapter 9, from the eBook, Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives, found in Books24x7 of the ITT Tech Virtual Library 4 4 Forum 4.1: Multimedia Challenge Multimedia Challenge Identifying and Managing Congestion
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Chapters 1, 2, and 4 from your eBook, The Art of Successful Information Systems Outsourcing, found in Books24x7 of the ITT Tech Virtual Library

Reading: 4.0 hrs Lesson: 1.25 hrs Assignments: 5.0 hrs Course Lounge: 1.0 hrs

Chapters 4 and 5, pp. 101160 from your textbook, Essentials of Microsoft Project 2007

Reading: 10.0 hrs Lesson: 1.0 hrs Assignments: 6.0 hrs

Network Systems Administration Capstone Project

SYLLABUS

Week Number

Learning Outcome Number

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

Performing Research on ITT Tech Virtual Library 3, 4, 5, 6 Project Part 2: Types of Equipment Build the Network Components Sample Scenario Tips and Tricks

Chapters 1, 2, and 6 from your eBook, Mobile Multimedia Communications: Concepts, Applications, and Challenges, found in Books24x7 of the ITT Tech Virtual Library

Course Lounge: 1.0 hr

Chapter 7 from your eBook, Networks Design and Management, Second Edition, found in Books24x7 of the ITT Tech Virtual Library 5 4, 6, 7 Exercise 5.1: Secure Computing Secure Computing Identifying a Secure Computing Environment Example Chapters 2, 4, 5, and 6 of the textbook, Integrated Security Systems Design: Concepts, Specifications, and Implementation, found in Books24x7 of the ITT Tech Virtual Library Reading: 7.5 hrs Lesson: 0.5 hr Assignments: 2.5 hrs Course Lounge: 1.0 hr

ITT Educational Services, Inc. All Rights Reserved. -801/13/2013

Network Systems Administration Capstone Project

SYLLABUS

Week Number

Learning Outcome Number

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

1, 7

Forum 6.1: Controlling Scope Creeps

Controlling Scope Creeps Defining Out of Scope Changes What is the Effect of Scope Changes? How Can We Limit Scope Changes?

Chapters 7 and 9 from your eBook, Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives found in Books24x7 of the ITT Tech Virtual Library

Reading: 2.0 hrs Lesson: 1.25 hrs Assignments: 6.0 hrs Course Lounge: 1.0 hr

3, 4, 5, 6

Project Part 3: Protocol Choices

Protocol Choices Types of Protocols Whats Your Take?

3, 4

Forum 7.1: Security

Security Importance of Security Analogy

Chapter 7 from your eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library

Reading: 1.5 hrs Lesson: 0.5 hr Assignments: 3.0 hrs Course Lounge: 1.0 hr

4, 7

Forum 8.1: Access Control

Access Control When Do We Need Access

Chapter 8 from your eBook, Integrated Security Systems Design:

Reading: 1.0 hr Lesson: 1.25 hrs Assignments: 6.0

ITT Educational Services, Inc. All Rights Reserved. -901/13/2013

Network Systems Administration Capstone Project

SYLLABUS

Week Number

Learning Outcome Number

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

Control? Examples of Breach of Security Whats Your Take? 3, 4, 5, 6, 7 Project Part 4: Companys Phone System Companys Phone Systems Tips on Identifying Appropriate Phone System What Special Features Should be Included?

Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library

hrs Course Lounge: 1.0 hr

4, 5, 6, 7

Project Part 5: Security Proposal

Security Proposal Why Is Security Becoming Increasingly Important? What Are Industry Typical Practices? How to Make Security Compliant to Regulations

Chapters 9 and 10 from your eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library

Reading: 3.0 hrs Lesson: 0.5 hr Assignments: 3.0 hrs Course Lounge: 1.0 hr

ITT Educational Services, Inc. All Rights Reserved. -1001/13/2013

Network Systems Administration Capstone Project

SYLLABUS

Week Number

Learning Outcome Number

Assessment

Topical Outline

Textbook Reading Assignment

Estimated Time

10

1 through 8

Project Part 6: Final Submission

Final Submission Checklist Sample Microsoft Project

Chapters 11 and 14 from the eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library

Reading: 8.0 hrs Lesson: 0.5 hr Assignments: 3.0 hrs Course Lounge: 1.0 hr

Chapter 6 and 11 of your eBook Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives found in Books24x7 of the ITT Tech Virtual Library 11 1 through 8 Final Exam Preparing for the Final Exam Review of Concepts Practice Time All previously assigned readings Reading: 5.0 hrs Lesson: 1.0 hr Assignments: 2.0 hrs Course Lounge: 1.0 hr

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Network Systems Administration Capstone Project

SYLLABUS

EVALUATION AND GRADING EVALUATION CRITERIA


The graded assignments will be evaluated using the following weighted categories:

CATEGORY

WEIGHT

Project

60%

Forum

15%

Exercise

10%

Final Exam

15%

Total

100%

GRADE CONVERSION
The final grades will be calculated from the percentages earned in the course, as follows:

Grade

Percentage

Credit

A B+ B C+ C D+

90100% 8589% 8084% 7579% 7074% 6569%

4.0 3.5 3.0 2.5 2.0 1.5

ITT Educational Services, Inc. All Rights Reserved. -1201/13/2013

Network Systems Administration Capstone Project

SYLLABUS

Grade

Percentage

Credit

D F

6064% <60%

1.0 0.0

(End of Syllabus)

ITT Educational Services, Inc. All Rights Reserved. -1301/13/2013

Study Guide Week 1

FORUM 1.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: TEAMWORK


The success of a project rests largely on the performance of a team. Discuss the techniques a project manager would employ to foster a group of individuals in becoming a cohesive and high-performing team.

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction and knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

EXERCISE 1.1 (ESTIMATED TIME: 2.0 HOURS)


Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 13, pp. 188 from your textbook, Essentials of Microsoft Project 2007. These chapters serve as a good introduction to Microsoft Project. They show you how to start planning the project by defining all the individual tasks, determining the dependencies of the tasks, assigning resources to these tasks, and then creating the schedule. Setting up project teams and selecting those teams is also discussed. In addition, the selection of the project management is explained.

ITT Educational Services, Inc. All Rights Reserved. -1401/13/2013

Study Guide Week 1 Read Chapter 3, from your eBook, Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives, found in Books24x7 of the ITT Tech Virtual Library. You can access it by visiting the ITT Tech Virtual Library>Books>Books24x7. Type the name of the eBook Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives" in the search box, and then hit the "Go" button. This chapter examines how the systems development life cycle fits into the project life cycle and the differences between IT projects and traditional engineering or construction projects. Because one of the principal differences between IT projects and others are the risks involved, a comparison of the risk differences is made in this chapter. Review the topic Creating a Task List in Week 1 online lesson.

TITLE: TASK LIST


Review the scenario and answer the questions given below. This exercise will help you practice using Microsoft Project and familiarize yourself with it.

Scenario: You have been tasked with the project of upgrading your companys operating systems on all the desktops and laptops. Some of the desktops are at employees homes as they work from home sometimes, and laptops need to attach to the network inside the building and remotely, when in the field. Submit a two to three page assignment, in which you need to: 1. 2. 3. Identify all related tasks and resources needed to complete the scenario. Highlight or specify any measurable deliverables relating to the scenario. Attach a task list with assigned resources from a Microsoft Project file that supports what you have outlined in your paper.

Submission Requirements: Submit your responses in two-to three-pages of a Microsoft Word document. Submit your Microsoft Project document that will include all the tasks, the resources, and the assignment of those resources. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements. Use 12-point Arial or Times New Roman font.

ITT Educational Services, Inc. All Rights Reserved. -1501/13/2013

Study Guide Week 1 Evaluation Criteria: Click here to view the grading rubric for this exercise. Your submission will be evaluated against the following criteria using the grading rubric: Did you identify all the tasks involved? Did you identify all dependencies in their task list? Did you identify how the deliverable can be measured and accepted by the customer? Did you ensure all tasks have resources allocated to them? Did you copy and paste the Microsoft project document into the Word document? Does it look professional?

READ AND BEGIN PROJECT (ESTIMATED TIME: 1.0 HOUR)

ITT Educational Services, Inc. All Rights Reserved. -1601/13/2013

Study Guide Week 2

FORUM 2.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: NETWORK MANAGEMENT


Comment on the following: What would you expect the challenges of managing large networks to be, where there are remote offices, groups of different departments, and some contractors? In your opinion, why do these challenges exist?

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree, but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction and knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

SUBMIT PROJECT PART 1 (ESTIMATED TIME: 2.0 HOURS) TITLE: STRUCTURE OF WAN
Click here to view the complete project description.

ITT Educational Services, Inc. All Rights Reserved. -1701/13/2013

Study Guide Week 3

FORUM 3.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: WAN CONTROLS


Discuss the serious problems that the lack of control for managing a Wide Area Network (WAN) has created for organizations. You also need to debate the following questions and provide examples to support your rationale: What are some of the problems faced by organizations when deciding whether or not they should outsource or keep in-house WAN management? What are the pros and cons of each type of management?

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

EXERCISE 3.1 (ESTIMATED TIME: 2.0 HOURS)


Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 1, 2, and 4, from your eBook, The Art of Successful Information Systems Outsourcing, found in Books24x7 of the ITT Tech Virtual Library. You can access it by visiting the ITT Tech Virtual Library>Books>Books24x7. Type the name of the eBook The Art of Successful Information Systems Outsourcing" in the search box, and then hit the "Go" button.

ITT Educational Services, Inc. All Rights Reserved. -1801/13/2013

Study Guide Week 3 Read Chapter 9, from the eBook, Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives, found in Books24x7 of the ITT Tech Virtual Library. You can access it by visiting the ITT Tech Virtual Library>Books>Books24x7. Type the name of the eBook Managing Information Technology Projects" in the search box, and then hit the "Go" button. The readings discuss the management of outsourcing of information systems (IS) and information technology (IT) has been undertaking. It also focuses on how to apply earned value to an integrated project and how to analyze system requirements as presented by customers or upper management. The importance of doing the right analysis and coming up with the right system objectives is also discussed. Review the topic Critical Components of a Project in Week 3 online lesson.

TITLE: CRITICAL COMPONENTS OF A PROJECT


For this exercise, you need to answer the following questions: While budget and schedule are critical components of projects, how would you define the quality of a project? When do you think that the triangle of cost, time, and scope of the project, should be revisited as a response to quality issues? Provide some examples of project reporting metrics a project manager could use to measure and communicate the status of quality during a project.

Submission Requirements: Submit your responses in a two-to-three page Microsoft Word document. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements. Use 12-point Arial or Times New Roman font.

Evaluation Criteria: Click here to view the grading rubric for this exercise. Your submission will be evaluated against the following criteria using the grading rubric: Did you explain the importance of the project triangle? Did you explain the importance of Quality? Did you decide when the project triangle should change in favor of Quality? Did you support your answers with examples?
ITT Educational Services, Inc. All Rights Reserved. -1901/13/2013

Study Guide Week 4

FORUM 4.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: MULTIMEDIA CHALLENGE


Multimedia presents a variety of problems in using standard industry protocols, such as bandwidth and transfer of heavy files in office and client sites. It affects network congestion and throughput. There is work performed by different standard organizations to create a better protocol that makes the process of multimedia file transfer and other transactions better and more reliable.

For this forum, research and describe some possible protocols and solutions that manage congestion and other difficulties associated with processing multimedia. Do you think there is a good protocol ready to use, or do you have a better suggestion? Back up your ideas with materials from the ITT Tech Virtual Library or different credible websites.

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much learning takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

SUBMIT PROJECT PART 2 (ESTIMATED TIME: 3.0 HOURS) TITLE: TYPES OF EQUIPMENT
Click here to view the complete project description.

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Study Guide Week 5

EXERCISE 5.1 (ESTIMATED TIME: 2.5 HOURS)


Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 2, 4, 5, and 6, from your textbook, Integrated Security Systems Design: Concepts, Specifications, and Implementation, found in Books24x7 of the ITT Tech Virtual Library. These readings will discuss the different philosophies surrounding network security, and describe methodologies of securing the business environment. They talk about securing different sites of the company, and monitoring traffic to ensure proper protection. Furthermore, building security into the design of the network is also discussed. Physical security as well as logical security is covered. In the last part of these chapters, the different security devices and tools are covered. Review the topic Secure Computing in the Week 5 online lesson.

TITLE: SECURE COMPUTING


Write a three-to four-page assessment in the APA format to address the following points: Provide a list of 12 recommendations for establishing a secure computing environment in your companys facility. You will also need to justify your recommendations. Explain how the principles of least privileged, separation of duties, fail-safe defaults, security through obscurity, and open design work are used to ensure the best and safest computing environment in a company. Which one(s) do you recommend and why?

Submission Requirements: Submit your responses in three to four pages of a Microsoft Word document. Submit your Microsoft Project document that will include all the tasks, the resources, and the assignment of those resources. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements. Use 12-point Arial or Times New Roman font.

Evaluation Criteria: Click here to view the grading rubric for this exercise. Your submission will be evaluated against the following criteria using the grading rubric: Did you include a list of 12 recommendations to establish security in a business environment?
ITT Educational Services, Inc. All Rights Reserved. -2101/13/2013

Study Guide Week 5 Did you justify your recommendations? Did you include examples? Did you explain the principle of separation of duty? Did you explain the principle of the least privileges? Did you explain the additional security principles? Did you explain how each of these principles protects the company? Did you support your explanation with examples? Did you follow APA formatting?

ITT Educational Services, Inc. All Rights Reserved. -2201/13/2013

Study Guide Week 6

FORUM 6.1 (ESTIMATED TIME: 3.0 HOUR) TITLE: CONTROLLING SCOPE CREEPS
Debate how a project manager should respond to a change request from a sponsor that is clearly beyond the scope of the project. Also discuss how these changes would affect the quality and other metrics in the project.

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree, but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction and knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

SUBMIT PROJECT PART 3 (ESTIMATED TIME: 3.0 HOURS) TITLE: PROTOCOL CHOICES
Click here to view the complete project description.

ITT Educational Services, Inc. All Rights Reserved. -2301/13/2013

Study Guide Week 7

FORUM 7.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: SECURITY


Discuss how logical security differs from physical security and provide examples for you rationale. Also include recommendations on how to secure a company physically and technically.

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree, but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction and knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

ITT Educational Services, Inc. All Rights Reserved. -2401/13/2013

Study Guide Week 8

FORUM 8.1 (ESTIMATED TIME: 3.0 HOURS) TITLE: ACCESS CONTROL


Comment on the following questions related to an effective access control system: What are the characteristics of an effective access control system? Where should access controls be used? How? Who should manage them and why? How can a good access system make a difference between a secure environment and a non-secure one? Defend your answer.

Participation Requirements: Submit your initial post as early in the week as possible. Before the end of the week, respond to at least two of your peers initial posts. Your initial post should not be less than 150 words, and your response posts should not be less than 50 words.

In your responses, ask questions, share experiences, challenge ideas, and help your peers expand their posts and ideas. All posts should be substantiated with references from the textbook, the ITT Tech Virtual Library, or credible websites. In addition, responses to peers must be more than I agree or Good post, as neither of these responses add to the discussion. To earn points for a substantive post, you need to tell your classmates why you agree or disagree with their opinions or positions and why it made a difference to you. You definitely add substantive value to your posts whenever you support your ideas with APA referencing. Be polite and respectful of your classmates opinions. You may disagree but do so in a constructive manner. You are highly encouraged to participate with more than the minimum requirements, as much interaction and knowledge transaction takes place in the forum.

Evaluation Criteria: Click here to view the grading rubric for this forum.

SUBMIT PROJECT PART 4 (ESTIMATED TIME: 3.0 HOURS) TITLE: COMPANYS PHONE SYST EM
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Study Guide Week 9

SUBMIT PROJECT PART 5 (ESTIMATED TIME: 3.0 HOURS) TITLE: SECURITY PROPOSAL
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Study Guide Week 10

SUBMIT PROJECT PART 6 (ESTIMATED TIME: 3.0 HOURS) TITLE: FINAL SUBMISSION
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Study Guide Week 11

FINAL EXAM (ESTIMATED TIME: 2.0 HOURS)


Exam Preparation Checklist: Perform the following tasks to prepare for this assessment: Make sure you have read all the applicable chapters before taking the final exam. Make notes of the important concepts as they will be handy while taking the final exam. Please use the resources you have available to successfully complete it. Review the topic Preparing for the Final Exam in the Week 11 online lesson.

TITLE: FINAL EXAM


The goal of this exam is to demonstrate mastery of important concepts and skills learned in the NSA program as well as to demonstrate mastery of knowledge for employment opportunities and future career success.

Click here to download the final exam. The final exam document is organized into three sections: Instructions, Questions, and Record Your Answers. Go through the instructions and then record your answers in the Record Your Answers section located towards the end of the document.

Submission Requirements: Submit the Final Exam document containing your answers. Adhere to Standard English grammar, spelling, and punctuation requirements. Use 12-point Arial or Times New Roman font.

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Study Guide Appendix A

APPENDIX A PROJECT PROJECT DESCRIPTION


Project Introduction: For this project, you need to design, at a top level, an enterprise-wide telecommunications network for the company described in the scenario that follows. This is a team-based project that requires every team member to work diligently and closely to deliver a quality project on time. The instructor will assign you to a group for the project. Names of the group members will be posted in the course announcements section.

In this project, you will design a complete (high level) network for a fictitious organization. You will have to meet some technical customer requirements, keep the network managed and running at its best performance, and ensure that the network is pretty secure. The design for this network begins by designing the local network, at each of the provided locations, and then connecting all the offices together in an effective Wide Area Network (WAN) Design. The network design will include both voice and data sharing. Microsoft Project will be used as a tool to organize and manage the complete project, and it will include budget and schedule.

This is a practical project that can be used to enhance your resume; it will showcase your expertise in Microsoft Project and Network Design. The knowledge acquired throughout the program at ITT Tech will be reviewed and applied in the project.

Scenario: ABC Company with worldwide offices in the U.S. (San Francisco, Detroit, Washington, Indianapolis, Tampa), Europe (Paris, Liverpool), Japan (Tokyo), and South America (Sao Paulo), is engaged in the development of audio and video special effects for the entertainment and advertising industry. The main design centers are in San Francisco, Detroit, Paris, Tokyo, and Sao Paulo. Corporate Headquarters are in San Francisco. The remaining offices are sales offices. Consider the company to operate on a 24x7 basis, because it is global. Each group is tasked with the following: 1. Design a network structure, which will: a. b. Handle a constant stream of multimedia traffic between offices, with average file sizes being 25MB. Have a desired response time of no more than 5 seconds, from any office to any office, for file transfers of 25MB. c. Have a desired response time of no more than 20 seconds between workstations for data transfer of a file size as big as 50 MB. As in the design centers, multimedia (audio and video) files are the general files worked on and average file sizes are 50MB of combined data.

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Study Guide Appendix A d. Include internet access for every location as; ABC Company maintains an intranet with servers in Detroit, Paris, and Tokyo. e. Include a flexible and expandable design to add users to every office, to open additional offices, or acquire new offices by buying smaller companies. 2. 3. Design a telephone system with conferencing, and speed dialing to any location in the company. Design company security (Software, Hardware, Policies, and Procedures).

The project will be introduced in Week 1. The other parts would be due in the following manner: Part 1 is due in Week 2, Part 2 is due in Week 4, Part 3 is due in Week 6, Part 4 is due in Week 8, Part 5 is due in Week 9, and Part 6 is due in Week 10.

Note: During this project, if there is any information that you need and is not specified, you can make your own assumptions, just document what you are assuming or proposing.

Course Objectives Tested: 1. Apply important concepts of project management to the actual Capstone Project proposed for this course. 2. 3. 4. Use Microsoft Office Project to help plan and manage the actual Capstone Project. Analyze the requirements for the Capstone Project. Integrate and apply the knowledge acquired in the program to provide effective technological solutions for given problems. 5. 6. 7. Work in teams on a large-scope project. Document solutions to a problem in detail by applying critical thinking and problem-solving skills. Present and defend a proposal or implementation in spoken, written, and panel formats in a professional manner. 8. Complete a comprehensive skills assessment for the program of study.

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Study Guide Appendix A

PROJECT SUBMISSION PLAN


Project Part Project Part 1 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapter 4, pp. 100125 from your textbook, Essentials of Microsoft Project 2007. Read Chapters 3 and 4 from your eBook, Advances in Network Management. Read Chapters 1, 3, and 4 from your eBook, NetworksDesign and Management. Review the online lesson for Week 2. Click here to view the grading rubric for Project Part 1. Description/Requirements of Project Evaluation Criteria

Title: Structure of WAN Define the network in each office, and define and describe the structure of your Wide Area Network (WAN) to interconnect the offices.

Submission Requirements: Submit your responses in a three- to five-page Microsoft Word document. Be sure to meet five-source requirement, although you may go over this if you would like. Adhere to Standard English grammar, spelling, and punctuation requirements.

Due: Week 2 Grading Weight: 10% Project Part 2 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 4 and 5, pp. 101160 from your textbook, Essentials of Microsoft Project 2007. Click here to view the grading rubric for the Project Part 2. Your submission will be

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

Read Chapters 1, 2, and 6, from your eBook, Mobile Multimedia Communications: Concepts, Applications, and Challenges, found in Books24x7 of the ITT Tech Virtual Library. Read Chapter 7, from your eBook, NetworksDesign and Management, found in Books24x7 of the ITT Tech Virtual Library Review the online lesson for Week 4.

evaluated against the following criteria using the grading rubric: Did you include all the necessary equipment needed in every office?

Title: Types of Equipment In this part of the project, you need to describe the types of equipment you will use and specify and explain how they will meet the performance requirements, including flexibility, expandability, and reliability. Write a paper and recommend hardware and software that meet the requirements of the scenario in the project. You will have to support your answers by justifying it. You will also have to incorporate instructor feedback for the previous part submitted.

Did you explain how the hardware or tools chosen will help meet the technical requirements of this project? Did you support

Submission Requirements: Submit your responses in a three- to five-page Microsoft Word document. Make sure you include all the necessary equipment needed in every office. Make sure you explain how the hardware or tools chosen will help meet the technical requirements of this project. Be sure to meet five-source requirement, although you may go over this if you would like. Adhere to Standard English grammar, spelling, and punctuation requirements.

your answers with examples?

Due: Week 4

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

Grading Weight: 10 % Project Part 3 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 7 and 9, from your eBook Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives found in Books24x7 of the ITT Tech Virtual Library. Review the online lesson for Week 6. Click here to view the grading rubric for the Project Part 3. Your submission will be evaluated against the following criteria using the grading rubric: Did you specify Operating Title: Protocol Choices This is the next part of the project and here you will discuss the relevant protocol choices, both for the internal Local Area Network (LAN) and the Wide Area Network (WAN) and provide the reasons for your choices. Explore the chosen operating systems at both the servers and the clients. Defend your choices. The design has to be a top-level design. You are not expected to apply brand names, model numbers or pricing of any items at this point. Be sure to use Visio to prepare your network design. Make sure you show the location of all the major equipment. Systems and other relevant software at both the client and the server? Did you copy the Visio diagram into the Word document? Did you explain how these You submission includes a network design using Visio; however the Visio diagram should be copied and pasted in the Word document. You would also have to incorporate instructor feedback for the previous parts submitted. protocols will help achieve the technical requirements of this project, such Submission Requirements: Submit your responses in a three- to five-page Microsoft Word document. Make sure to specify Operating Systems and other relevant as multimedia, file size, security, etc.?

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

software at both the client and the server. Make sure the Visio diagram is copied into the Word document. Make sure to explain how these protocols will help achieve the technical requirements of this project, such as multimedia, file size, security, etc. Be sure to meet five-source requirement, although you may go over this if you would like. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements.

Due: Week 6 Grading Weight: 10 % Project Part 4 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapter 8, from your eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library. Review the online lesson for Week 8. Click here to view the grading rubric for the Project Part 4. Your submission will be evaluated against the following criteria using the grading rubric: Title: Companys Phone Systems In this part of the project you will need to research and submit a Word document recommending an adequate telephone system that accommodates the size of the company and the features requested, such as video conferencing. You will also have to incorporate instructor feedback for the previous parts submitted. Did you explain the recommended solution and its features? Did you show Submission Requirements: Submit your responses in a three- to five-page Microsoft Word how the customer

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

document. Explain the recommended solution and its features. Show how it would meet the requirements of the customer. Include an APA title page with all work. Be sure to meet five-source requirement, although you may go over this if you would like. Adhere to Standard English grammar, spelling, and punctuation requirements.

requirements would be met?

Due: Week 8 Grading Weight: 10 % Project Part 5 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 9 and 10, from your eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library. Review the online lesson for Week 9. Click here to view the grading rubric for the Project Part 5. Your submission will be evaluated against the following criteria using the grading rubric: Title: Security Proposal In this part of the project you need to research and recommend appropriate security schemes. Include policies and procedures that will govern all the Local Area Networks (LANs) and the Wide Area Network (WAN) to make sure the environment is all secure at the local and global levels. You will also need to re-submit the hardware Visio diagram you have created in the earlier parts of the project with the inclusion of security components. Incorporate instructor feedback for the previous parts submitted. Did you update the Visio diagram to include security devices and products? Did you include specific policies and procedures? Did you explain how these Submission Requirements: Submit your responses in a three- to five-page Microsoft Word policies combined with the

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

document. Make sure you update the Visio diagram to include security devices and products. Include specific policies and procedures. Explain how these policies combined with the hardware devices will ensure a safe computing environment in the local offices and company-wide. Provide examples on these security measures and how they help. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements.

hardware devices will ensure a safe computing environment in the local offices and companywide? Did you Provide examples on these security measures and how they help?

Due: Week 9 Grading Weight: 10 % Project Part 6 Assessment Preparation Checklist: Perform the following tasks to prepare for this assessment: Read Chapters 11 and 14, from the eBook, Integrated Security Systems Design: Concepts, Specifications, and Implementation found in Books24x7 of the ITT Tech Virtual Library. Read Chapters 6 and 11, of your eBook Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives, found in Books24x7 of the ITT Tech Virtual Library. Review the online lesson for Week 10. Click here to view the grading rubric for the Project Part 6.

Title: Final Submission This is the final submission of the project. You have to submit: a. The complete recommended design that you have submitted throughout the weeks, including the Visio diagrams or any

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Study Guide Appendix A

Project Part

Description/Requirements of Project

Evaluation Criteria

other diagrams. b. A complete Microsoft Project file detailing out the tasks (work break down structure, schedule, resource allocation, budget, etc.) for the execution of the project. A Microsoft Project file separately, as well as copied and pasted in a Word document. Note: For all the team assessments you need to incorporate instructor feedback in the subsequent assignments. As part of the final submission, you need to resubmit everything, where you can include all your improvements based on the feedback. In addition, fill up a peer evaluation for each member to evaluate your teammates. Click here to download the peer evaluation form.

Submission Requirements: Ensure you repackage everything and submit the project. Include an APA title page with all work. Adhere to Standard English grammar, spelling, and punctuation requirements.

Due: Week 10 Grading Weight: 10 %

End of Project Description

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