E2-E3/Management/Official language

Rev date: 01-04-2011

E2-E3: MANAGEMENT

CHAPTER-18
OFFICIAL LANGUAGE
(Date of Creation: 01-04-2011)

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Page: 1

E2-E3/Management/Official language

Rev date: 01-04-2011

Official Language
jktHkk"kk&fganh % laoS/kkfud O;oLFkk
Lrkouk
HkkjrokZ esa fofHk Hkkkk,a cksyh tkrh gSA Hkkjrh; Hkkkkvksa dk bfrgkl yxHkx lk<+s rhu gtkj okZ iqjkuk gSA
;gk dh eq[k Hkkkk,a fganh] ejkBh] xqtjkrh] caxkyh] rfey] rsyqxq] dM+] mfM+;k] vleh] iatkch vkfn gSA fganh
;gk ds vf/kdkak Hkw&Hkkx esa cksyh o le>h tkus ds dkj.k la?k dh jktHkkkk ds :i esa Lohdkj dh xbZA
fganh la?k dh jktHkkkk gS vr% ljdkjh dkedkt esa fganh ds lqpk: ;ksx ds fy,R;sd ljdkjh
deZpkjh@vf/kdkjh dks dk;Zlk/kd Kku vFkok fganh esa oh.k gksuk
vko;d gSA
f'k{k.k mn~n's ;
1- jktHkkkk ls lacaf/kr fu;e ,ao i=kpkj
2- fganh ;ksx ds laca/k esa jkVifr ds vknsk
3- jktHkkkk fu;e 1976
4- jktHkkkk laca/kh cSBdsa
5- okkd dk;Ze
6- kklfud kCnkoyh
la dh jktHkkkk & vuqPNsn &343
d la dh jktHkkkk fganh gksxh vkSj fyfi nso ukxjh gksxhA
[k vadks dk Lo:i vUrjkZVh; gksxkA
x lafo/kku ds izkjEHk ls 15 okZ rFkk fganh ds lkFk vaxzsth dk iz;ksx tkjh jgsxkA
laln fof/k }kjk 15 okZ ipkr~ Hkh vaxzsth dk iz;ksx tkjh j[k ldrh gSA
jktHkkkk ds fy, vk;ksx vkSj laln lfefr
vuqPNsn 344& jkVifr lafo/kku ds ykxq gksus ls ikp okZ dh lekfIr ij rFkk rRipkr~ ,sls izkjEHk ls nl okZ
dh lekfIr ij ,d vk;ksx xfBr djsx]sa ftlesa ,d v/;{k vkSj vVe~ vuqlwph dh fofHk Hkkkkvksa ds izfrfuf/k
lnL; gksxAsa
vuqPNsn 345& jkT; dh jktHkkkk& jkT; fo/kku lHkk fof/k }kjk jkT; iz;ksx gksus okyh fdlh Hkkkk ;k fganh dks
jkT; ds dke dkt dh Hkkkk cuk ldrh gS jkT;ksa ds chp i=kkpkj
vuqPNsn 346& nks vf/kd jkT; vkilh i=kpkj ds fy, ,d Hkkkk vf/kr dj ldrs gS] ;fn og djkj djrs gS
fd og fganh gksxh rc mudh i=kpkj dh Hkkkk jktHkkkk fganh gksxhA

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E2-E3/Management/Official language

Rev date: 01-04-2011

fganh iz;ksx ds laca/k esa jkVifr ds vknsk

vknsk&1955
vaxzsth Hkkkk ds vfrfjDr fganh Hkkkk dk iz;ksx
1- turk ds lkFk i= O;ogkjA
2- izkklfud fjiksVZ vkfnA
3- ljdkjh ladYi vkSj fo/kk;h vf/kfu;fefr;kaA
4- fganh viukus okys jkT;ksa ds lkFk i= O;ogkjA
5- laf/k;k vkSj djkjA
6- vU; nskksa ds lkFk i= O;ogkjA
7- varjkZVh; laxBuksa esa Hkkjr ds izfrfuf/k;ksa dks tkjh dkxtA
la ds jktdh; iz;kstuksa ds fy, laln esa iz;ksx ds fy, vaxzsthdk cuk jguk&
/kkjk 33 dsU ljdkj ds dk;kZy;ksa vkfn esa fuEu f}Hkkkh gh tkjh gksx&
sa
d ladYiks]a lkekU; vknskks]a fu;eksa] vf/klwpukvks]a izkklfud o vU; izfrosnuks]a ;k izsl foKfIr;ksa ds fy, fganh
vaxzsth nksuksa iz;ksxgksxhA
[k laln ds fdlh lnu ;k lnuksa esa j[ks x;s izkklfud o vU; izfrosnu vkSj jktdh; dkxt i=A
x dsU ljdkj ds fdlh dk;kZy; ;k mlds v/khu fuxe ;k cSad }kjk fuikfnr lafonk] jkj lwpuk] fufonk
izk:i vkfnA
jktHkkkk fu;e &1976
1 fu;e rfey ukMq jkT; dks NksMdj iwjs nsk esa ykxqA
2 iwjs nsk dks rhu Hkkxksa esa ckVuk & ^d*] ^[k* o ^x* {ks=A
^d* {ks= %& blesa fganh Hkkkh {ks= fcgkj] gfj;k.kk] fgekpy izns k] e/; izns k]mRrj] jktLFkku rFkk fnYyh vkrs
gSA
^[k* {ks= %& blesa xqtjkr] egkjkV vkSj iatkc jkT; rFkk vaMeku vkSj fudksckj }hi lewg ,ao paMhx<+ la?k {ks=
kkfey gSA
^x* {ks= %& ^d* o ^[k* esa kkfey {ks=ksa dks NksM+dj vU; lHkh {ks= ^x* esa kkfey gSA
fganh esa oh.krk ,ao dk;Zlk/kd Kku%&
eSfVd ;k mldh led{k ;k mlls mPprj dksbZ ijh{kk fganh ek/;e ls mkh.kZ dh gSA ;fn fdlh
deZpkjh@vf/kdkjh dks fganh dk dk;Zlk/kd Kku@oh.krk kIr ugha gS rks mls dk;kZy; dh vksj ls cks/k ]
oh.k ,ao kK f=Lrjh; fganh fk{k.k djok;k tkrk gSA
jktHkkkk lac/kh cSBdsa
1 fganh lykgdkj lfefr & okZ esa de ls de 2 cSBd
2 uxj jktkkk dk;kZUo;u lfefr & okZ esa 2 cSBd Nekgh
3 jktkkk dk;kZUo;u lfefr & okZ esa 4 cSBdR;sd frekgh

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E2-E3/Management/Official language

Rev date: 01-04-2011

ea=ky;ks@
a foHkkxksa vkSj laca/k@v/khuLFk dk;kZy;ksa rFkk dsa ljdkj ds fuxeksa] mieks]a cSadksa vkfn esa jktHkkkk
uhfr ds dk;kZUo;u gsrq 2009&2010 ds fy, fu/kkZfjr y{;
la1-

**[k^^ {ks=

**x^^ {ks=

100%
100%
65%
[k {ks= ls d o [k
{ks= ds
jkT;@la jkT; {ks=
ds
dk;kZy;@O;fDr
100%
fganh esa izkIr i=ksa dk mkj 100%
fganhesa fn;k tkuk

90%
90%
55%
x {ks= ls d o [k
{ks= ds
jkT;@la jkT; {ks=
ds
dk;kZy;@O;fDr
85%
100%

55%
55%
55%

3-

fganh esa fVIi.k

75%

50%

30%

456-

fganh Vad.k] vkkqfyfid

fganh esa fMDVsku
fganh izfk{k.k Hkkkk] Vad.k]
vkkqfyfi
n~foHkkkh izfk{k.k lkexzh rS;kj
djuk
fganh bZ&cqd lfgr fganh
iqLrdksa]tuZy vkSj ekud lanHkZ
xzaFkksa dks NksM+dj] vkfn dh
[kjhn ij iqLrdky; ds fy,
miyC/k dqy vuqnku esa ls [kpZ
dk izfrkr
daI;wVj lfgr lHkh izdkj ds
bysDVkWfud
midj.kksa
dh
n~foHkkkh :i esa [kjhn
oSclkbV
ukxfjd pkVZj rFkk tu lwpuk

100%
20%
100%

100%
20%
100%

50%
20%
100%

100%

100%

100%

50%

50%

50%

100%

100%

100%

100% n~foHkkkh
100% n~foHkkkh

100% n~foHkkkh
100% n~foHkkkh

100% n~foHkkkh
100% n~foHkkkh

2-

78.

9-

1011-

BSNL, India

dk;Z fooj.k

**d^^ {ks=

fganh esa ewy i=kpkj rkj]

csrkj] VsyDs l] QSDl] vkjs[k]
bZ&esy vkfn lfgr
d ls d {ks= dks
d ls [k {ks= dks
d ls x {ks= dks
d ls d o [k {ks= ds
jkT;@la?k jkT; {ks= dss
dk;kZy;@O;fDrA
100%

For Internal Circulation Only

100%

Page: 4

E2-E3/Management/Official language
cksMksZa vkfn dk iznkZu
12-

i) ea=ky;ks@
a foHkkxksa vkSj
25% U;wure
dk;kZy;ksa n~okjk vius eq[;ky;
ls ckgj fLFkr dk;kZy;ksa dk
fujh{k.k dk;kZy;ksa dk izfrkr
ii) eq[;ky; esa fLFkr vuqHkkxksa 25% U;wure
dk fujh{k.k

Rev date: 01-04-2011

25% U;wure

25% U;wure

25% U;wure

25% U;wure

Administrative Terminology Hindi-English

e
la0
Sl.
No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.

BSNL, India

fgUnh
Hindi

vaxzsth English

Lohd`rA
Accepted.
;Fkk izLrkfor dkjZokbZ dh tk, A
Action may be taken as proposed.
lgefr gSA Agreed.
vuqeksfnrA
Approved.
bls lHkh vuqHkkxksa ds chp ifjpkfyr dh This may be circulated to all sections
tk,A
concerned.
ekeys dks vfu.khZr j[kk tk,A
Case may be kept pending.
O;kSjk izsfkr djsaA
Details may be sent.
folaxfr;ksa dk lek/kku fd;k tk,A
Discrepancies may be reconciled.
fooj.k izLrqr djsAa
Give Details.
LiVhdj.k izkIr fd;k tk, ekaxk tk,A
Explanation may be called for.
eS vlger gwA
I do not agree.
eS dk;kZy; fVIi.kh ls iw.kZr;k lger gwA I fully agree with the office note.
vuqnskks]a vknskks]a vis{kkvksa dk vuqikyu Comply with the instructions/ orders/
djsAa
requirements.
vkxs dh fjiksVZ dh izrh{kk djsaA
Await further report.
gkfk, ds fVIi.kh ds vuqlkj vuqeksfnr A
Approved as per marked in the
margin
ij *d^ ds vuqlkj dkjZokbZ dh tk,A
Action as at A above may be taken.
fLFkfr dks LiV djsaA
Clarify the position.
gesa dksbZ fVIi.kh ugha djuh gSA
We have no remarks to offer.

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E2-E3/Management/Official language
Rev date: 01-04-2011
bldh
ea
t
w
j
h
ns
u
s
fy;s
ge
l{ke
gS
ns
f
[k,
19.
We are competent to sanction this
-------vide ..
jn~n fd;k tk,A
20.
May be cancelled.
vko;d dkjZokbZ ds fy;s izLrqrA
21.
Put up for necessary action.
voyksdukFkZ izLrqrA
22.
Put up for information and orders.
kh?kz dkjZokbZ djsAa
23.
Please expedite.
d`i;k ckr djs@
a d`i;k ppkZ djsaA
24.
Please speak /please discuss.
vkxs Hkstus ds fy;sA
25.
For onward transmission.

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E2-E3/Management/Official language

BSNL, India

For Internal Circulation Only

Rev date: 01-04-2011

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