FOUNDATION ENGLISH

Day-1:

O2I's Outsourcing Process - to ensure smooth transition and completion of your project 1. Establish Contact 1

You fill the enquire form 2

The sales team calls or emails you 2. Requirement Analysis 1

High level understanding of requirements 2

Ballpark estimate (where possible) 3

Approval to go ahead 4

Detailed understanding of your requirements 5

Execute a pilot project (if required) 3. Pricing and Contracting 1

Confirm pricing 2

Proposal where required 3

Contracting & SLA sign-off 4. Project Initiation 1

FOUNDATION ENGLISH

Day-1:

Resource deployment & Training 2

Project kick-off meeting 5. Project Steady State 1

Project execution & management 2

On-going reporting & feedback Outsource to O2I