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  • Hostage Negotiation Presentation

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    x3pia
    23 visualizações8 páginas
    The document outlines the steps for hostage negotiation: 1) Get facts from police and about the person, 2) Make attempts at dialogue by introducing yourself and listening, 3) Understand the emotion motivating the person, 4) Discuss surrendering to police by building trust and a plan to come out unharmed. It also provides examples of hostage situations and notes that negotiators should choose an approach, gain perspective, listen, and build trust. Negotiation techniques from class like positional vs principled bargaining and preparing your case are also relevant.

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    Hostage Negotiation Presentation, Alternative Dispute Resolution, Talk to Me

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    The document outlines the steps for hostage negotiation: 1) Get facts from police and about the person, 2) Make attempts at dialogue by introducing yourself and listening, 3) Understand the emotion motivating the person, 4) Discuss surrendering to police by building trust and a plan to come out unharmed. It also provides examples of hostage situations and notes that negotiators should choose an approach, gain perspective, listen, and build trust. Negotiation techniques from class like positional vs principled bargaining and preparing your case are also relevant.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PPTX, PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    23 visualizações8 páginas

    Hostage Negotiation Presentation

    Enviado por

    x3pia
    The document outlines the steps for hostage negotiation: 1) Get facts from police and about the person, 2) Make attempts at dialogue by introducing yourself and listening, 3) Understand the emotion motivating the person, 4) Discuss surrendering to police by building trust and a plan to come out unharmed. It also provides examples of hostage situations and notes that negotiators should choose an approach, gain perspective, listen, and build trust. Negotiation techniques from class like positional vs principled bargaining and preparing your case are also relevant.

    Direitos autorais:

    Attribution Non-Commercial (BY-NC)
    Baixe no formato PPTX, PDF, TXT ou leia online no Scribd
    Sinalizar o conteúdo como inadequado
    de 8

    STEP 1: Get the Facts

    From police squad regarding the situation Regarding the persons personal life In the film, all negotiators take notes and always ask the persons name.

    STEP 2: Make Attempts for Dialogue


    Negotiator calls the phone, introduces himself and says talk to me Importance of listening. The negotiator making connect listens, as do all other members of the team in the van. If person not willing to talk, ask questions.
    What do you need? How are you feeling? Whats going on?

    STEP 3: Understand/Identify the Emotion Motivating the Person


    Is it anger, fear, domestic dispute, need to show power, etc. After identifying the emotion, beginning to directly address it in negotiations. Bring the person back to the moment. Its not about the emotion, its about letting the hostage go and coming out to police.

    STEP 4: Discuss/Negotiate Surrendering to Police


    Help person work out situation Make person believe they have the power to come out to police Push person to the edge: negotiator makes proposal to individual and builds trust that they can come out unharmed according to the polices plan.

    Negotiation Process Demand and Offer Standoff Phase Bargaining power Leverage Termination Phase

    Hostage Examples
    Jose: Held his 10 year-old nephew hostage in an attempt to convince his ex-wife to talk to him He had a gun as well as a bullet-proof vest He wanted to talk to his ex-wife so that when he killed himself she would feel bad and remember him forever He did not want to hurt his nephew, but he told the police he would do whatever he had to, he was ready to die Soft to hard negotiating Spoke to the police for over 8 hours Albert: He was convinced the police were after him Had a gun He refused to talk to the police, so they were forced to barge in

    Hostage Negotiation and Our Material


    Choosing an approach (p.125) voluntariness, visibility, relationship, accountability, assessment of power Conflict Handling Orientations (p. 94) Learn about them, gain their perspective (empathize), listen, and build trust

    Hostage Negotiation and Class Material


    Positional bargaining v. principled bargaining
    Soft, hard, principled

    Preparing and presenting your case


    Set your goals Set your limits Speak persuasively Using appeals to justice and fairness

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