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Benefits of TL 9000?
1. Improved employee motivation
2. Wider market opportunities
3. Increased profits
4. Increased efficiency
5. Cost savings
6. Better use of time and resources
7. Opportunities for continual improvement
8. Faster, better and more cost-effective services for your customers
9. Increased customer satisfaction
10. Increased competitiveness
11. More reliable services
Purpose of TL 9000?
TL 9000 defines the telecommunications quality management system requirements for
the design, development, production, delivery, installation, and maintenance of products
and services. It also provides a measurement system that, when implemented, allows a
company to track performance and improve results.
What is TL 9000?
TL 9000 is only relevant to those organizations currently engaged in work within the
telecommunications industry and who want to implement a certified management system
with international recognition.
Source: http://qualitymanagement.hrvinet.com/category/tl-
9000/tl-9000-terms/