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bac" to our office in order to try and retrieve it. Please remember that because hardware faults 'especially hard drive faults( are potentially the most dan erous to your data, our technicians ma"e no uarantee that they will be able to recover your lost data. So tware .f your problem has arisen as a result of software errors, our technicians always recommend that you perform a bac"up of all your important data before any repair is attempted. #s with hardware, in some cases it is possible that data has been corrupted to the e&tent that it has been lost. Software errors are usually only a concern for our technicians if important system data such as files that the operatin system uses in order to operate has been affected. $o use the analo y of a boat, if the hull is seriously dama ed then it may need to be rebuilt, or if there is only a small lea" then it can be repaired. Some cases re/uire a fresh start 'an event called a 0format1( in order for us to leave you with a stable and wor"in computer. .f a format is re/uired, then our technicians will need you to supply them with the installation dis"s for your operatin system 'Microsoft 2indows 3P, 2indows 4 etc.( alon with its product "ey. .n addition, if there is any other software or devices that you would li"e our technicians to install in the event of a format, then you will need to provide us with the appropriate installation and product re istration "eys. Military Computer Support "an only use ori%inal pur"hase$ so tware an$ & or re%istration 'eys( )e"laration +. . understand the information provided above and . am aware of the potential loss of data or dama e to hardware or software that may occur as a result of my computer bein repaired. -. . ac"nowled e and a ree that Military Computer Support rely on information . have provided them in repairin my computer. . ac"nowled e that Military Computer Support will accept no liability for any loss or dama e to my computer 'includin hardware or software( which arises out of incorrect or incomplete information provided by me. 5. . ac"nowled e and a ree that 6business name7 will perform the computer repair services with due care and s"ill, but further ac"nowled e that the liability of Military Computer Support for any loss or dama e to my computer 'includin hardware and software(, however caused, is limited to supplyin the service a ain. Client Si%nature# Client Name *please print+# )ate#