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Interpersonal Theme Paper Marisa Maldonado Communication 1010-16 Topic: Verbal and Nonverbal Communication Verbal Communication, though

miscommunication is a part of life there are a few steps that I have read and gone over that could help avoid this difficult part of communication. There are several different messages that can be misinterpreted, from either work related issues to issues dealing with family. In the book on page 79 the two big highlighted ideas are clarity and ambiguity. While reading on clarity and ambiguity I have learned about Equivocal Terms. These are terms that have two different meanings but are very common and equal. It is stated in our communications book that most equivocal terms are most common in casual conversations. With this statement, this is known to cause problems, because people can interpret things differently. A way you can check your understanding is just by double-checking what the speaker was meaning to say. Another way that ideas can be described is on different levels. Low and High level abstractions are talked about within chapter four. Low-Level Abstractions are very specific ideas; they refer to one topic and are easier to interpret. High-Level Abstractions are a wide range of objects or ideas. It is in High-Level that can cause problems and can be misinterpreted. Moving on from Low-Level, and continuing with High-Level in problem causing, relative words are a big contributor as well. These are words stated from the book on page 81, are soon, often, large, and short. I think a few that I think are maybe, possible, and few. Some of these relative words can turn into Slang. Slang now mostly everyone uses days. Twisting words to make them more modern or

talking the way that your group does. Slang can create the wrong impressing to people outside of your group. Jargon is also another word that are a specialized vocabulary used also by different group of people. Jargons and Slang words can be miscommunicated but are used roughly though America and other different countries. On page 84, inflammatory language is brought up. This is language that stirs emotions. Whether its positive and negative communication can definitely change the audiences ideas. Avoiding biased language can also adjust inflammatory language either positively or negatively. Biased language includes words that are objective. An example in the book is where the audience is trying to talk to a 25-year old man and calling him: young man, dude, or boy. Not having a neutral language can be interpretive in a negative way. In conclusion, Verbal communication can definitely be miscommunicated. Though people might not know the specifics of their communication, by not double-checking and making your point clear can be taken the wrong way and could be a problem causer. Nonverbal communication is a form of communication that is not directly through words, they are messages expressed completely without words. Everyone expresses nonverbal messages, though they could be unintended. Everything you do from your appearance, your voice, your posture. Any movement can be taken in as nonverbal communication. It is said that nonverbal communication can be very powerful. From the time we were young we have learned to not judge a book by its cover, it is very hard not to. We always make a judgment with the first appearance or the first word within seeing or meeting someone. These are because of the different types of nonverbal communication. A few other types as shown on pg. 92-

94 are as followed; Voice, the tone of voice you use when talking can be taken differently. Paralanguage is described on pg. 93 as having a wide-range of vocal characteristics. Appearance plays a huge part in nonverbal communication. By how you are presenting your self can be miscommunicated. The Face and Eyes, this is pretty obvious by the look on some ones face. By having different looks can determine the message that is trying to get across. Posture and Movement, by how you are sitting or moving can be interpreted differently either in a positive or negative way. By slouching or moving away can be a sign that you are maybe nervous or feel frightened. By having good posture and standing close to someone can send off more positive vibes. By trying to improve your nonverbal expressions is by self-monitoring your self. By stepping back and really paying attention to how you are presenting your self can help you from not creating the wrong impression. As I was reading this chapter and writing this paper I noticed a few concepts that the book talks about I do a lot in my daily life. With my verbal communication, I use a lot of slang and I am very sarcastic in what I say. I do work with a younger group of people that all use slang and with being on social media, I tend to speak how everyone speaks on Twitter or Instagram. Also I tend to use a very sarcastic voice. There will be times that I have said different things that people misinterpret all the time. I have gotten in trouble with a few things that I have said that have came out the wrong way. I am a person that does talk a lot and this section on verbal communication has taught me to really think about the things I say and think about how one might take it.

In the nonverbal communication, I found that I use this form of communication a lot more than I actually should. I use this form of communication with my employees and my family and especially my boyfriend. Most of the time I notice when I really use this form of communication is when I am mad. I tend to get very quiet, move away, and get mad eyes. I think with my family, they can definitely tell when something is wrong with me and my boyfriend is starting to pick up on that. I have also used appearance to communicate. Not so much anymore but in high school my appearance was definitely something I cared about. I showed a lot of confident and since I was shy and didnt talk a lot, people thought I was stuck up because of how I looked and how I acted. That was an example of miscommunication. I learned in this section how to self-monitor. I think that by monitoring my behavior will help me with expressing my feeling right away and not keeping them it. This whole chapter has definitely opened my eyes and made me step back and really realize the kind of communication I am using and improving how I communicate on a daily basis.