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2013 Plasma TV Technical Guide

Plasma FHD TV S/ST Series (16th Generation)


Applies to models:
TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60

National Training Department Panasonic Consumer Marketing Company of North America


TTG130423CP

Slide 1

Prepared by Ohmi Shinichiro, Junichi Mizukami, and Cesar Perdomo Panasonic Consumer Marketing Of North America

National Training Department

"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Copyright 2012 by Panasonic Service and Technology Company All rights reserved. Unauthorized copying and distribution is a violation of law.

Warning This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

Slide 2

Table of Contents
Table of Contents Subject Index Model Line Up and New Features Board Layout and connectors Location Standby Operation Power On Operation Voltage Distribution SOS Detect Circuit Explanation (Shutdown) TV Data Copy to USB Drive Troubleshooting Flowchart Video/Lines Troubleshooting End Slide No. 4 5-9 10 - 18 19 - 27 28 - 36 37 - 56 57 - 59 70 - 75 76 - 100 101 - 106 107

Slide 3

Index

1. 2. 3. 4. 5. 6. 7. 8. 9.

Model Line Up and New Features Board Layout and connectors Location Standby Operation Power On Operation Voltage Distribution SOS Detect Circuit Explanation Shutdown) TV Data Copy to USB Drive Troubleshooting Flowchart Video/Lines Troubleshooting

Slide 4

Model Line Up and New Features

Slide 5

2013 PDP Models Line up


2013 PDP TV Line-up Type Classification Flagship Model No. TC-P60ZT60 TC-P65ZT60 TC-P65VT60 3D FHD Premium TC-P60VT60 TC-P55VT60 TC-P65ST60 Core TC-P60ST60 TC-P55ST60 TC-P50ST60 TC-P65S60 TC-P60S60 FHD Leader TC-P55S60 TC-P50S60 TC-P42S60 HD Entry TC-P50X60 TC-P42X60

XT, U, UT, and GT series are not available for 2013.

Slide 6

Models Comparison
Built-in Skype camera on VT Series. No Power Supply SOS (SOS4) for FHD models. F15V is now the source of the S15V used for audio amplification. The AC inlet is now located on the power supply board. SD card can not be used for Data Copy.

Slide 7

New Features
Voice Guidance SMART VIERA Voice Guidance uses text to speech functions to verbalize text contents on TV. It is great for verbally reading out program information, SNS messages as well as web page contents. My Home Screen Get instant and easy access to your favorite Smart TV contents. TV Begins with Your Own Personalized Screen. The screen menu leads you to a wide variety of content in addition to TV, including smart apps, internet web browser, videos and photos. You have complete access to it all as soon as you turn on the TV.

Slide 8

Optional Accessories
Electronic Touch Pen TY-TP10U This device can be used to paint or play games on the TV screen. It is only available for specific applications. A max. of 2 Touch Pens can be paired simultaneously with this TV. Note: Pairing condition may differ depending on the registration status for each Bluetooth device. This device works will all 2013 models except X6 series

3D Eyewear TY-ER3D4SU TY-ER3D4MU Rechargeable Panasonic 3D Eyewear supporting Bluetooth wireless technology.

Communication Camera TY-CC20W

This camera can be used as a the video communication tool.

Slide 9

Board Layout and connectors Location

Slide 10

Board Layout
42S60 SN SN PSS PSS 55/60/65S60 SU SU SC SC P P SS SS

SD SD A A A A

C1 C1 50S60 SU SU SC SC

C2 C2

C1 C1 50/55/60/65ST60 PSS PSS SU SU SC SC

C2 C2

C3 C3

P P

SS SS

SD SD A A

SD SD

A A

SS SS 2 2

C1 C1

C2 C2

C3 C3

C1 C1

C2 C2

C3 C3 Slide 11

Board Layout
TC-P50ST60

Slide 12

Board Layout and Connectors Location


TC-P50ST60

SC2 SU
SC41 SU41 SU11

P2 P35

P11

SS11

SS52

SS33 P A33 A6 P6

SS

SS54

SC
SD11 SC46 SD46

A12 A A1 A32 SS2 SS57

SC20 C28 A20 A31

SD

SC42 SD42

C1 C14 C18 C10 C20 C25

C2 C21 C26 C36

C3 C31

Slide 13

Board Layout and Connectors Location


Boards Description
TC-P50ST60
Board Description Board Description

Speaker out, Sound Processor, AV Terminal, AV Switch, DC-DC Converter, Digital Signal Processor, Microcomputer, HDMI Interface, SD card slot, Format-Converter, Plasma AI, SubField Processor, Key Switch Data Drive Right

Power Supply

C1

SC

Scan Drive

C2

Data Drive Center

SU

Scan Out ( Upper )

C3

Data Drive Left

SD

Scan Out ( Lower )

Remote Receiver, Power LED, AI Sensor

SS

Sustain Drive

Slide 14

TC-P50ST60

Bluetooth/WiFi Modules Location

WiFi Module

Bluetooth Module

Slide 15

Board Layout
TC-P42S60

SN

PSS

C1

C2

Slide 16

Board Layout and Connectors Location


TC-P42S60

P2 SS53

SN

PSS SN2 A1 A12 A20 SN20 A31 A32 C1 C10 C20 C21 C26 C2 C25 A A6A P6 SS55

P35

Slide 17

Board Layout and Connectors Location


TC-P42S60
Board Description Board Description

Speaker out, Sound Processor, AV Terminal, AV Switch, DC-DC Converter, Digital Signal Processor, Microcomputer, HDMI Interface, SD card slot, Format-Converter, Plasma AI, SubField Processor, Key Switch Data Drive Right

PSS

Power Supply, Sustain Drive

C1

SN

Scan Drive/Output

C2

Data Drive Left

Remote Receiver, Power LED, AI Sensor

Slide 18

Standby Operation

Slide 19

Standby Operation
TC-P42/50S60 Condition when the TV is first plugged in

PSS
P9
STB Circuit
STB5V

A
IC5000 IC8000
STB 3.3V ANALOG ASIC Peaks sLD8 Signal Processor

P6
22 6

A6A
22 6

F_STBY_ON

A1
5
RMIN

K10
5 1

REMOTE REC.

Key Command

13 11

13 11

KEYSCAN KEY

POWER SWITCH

Slide 20

Standby Operation
TC-P42/50S60 When the TV is plugged in: AC is applied to the standby circuit in the PSS board to produce STB5V. The STB5V is provided to the A board via pin 22 of connector P6. The STB5V from pin 22 of connector A6A is applied to the Analog ASIC (IC5000) The Analog ASIC IC5000 converts the STB5V to STB3.3V. This voltage energizes and prepare the microprocessor (CPU) IC8000 for program execution. The STB3.3V from the Analog ASIC (IC5000), besides being applied to the CPU, is also applied to the remote control receiver on the K board through pin 5 of connector A1/K10. The microprocessor (IC8000) outputs the F_STBY_ON command for less than a second. This command is applied to the PSS for F15V generation. The F15V is generated for the same duration of the command.

Slide 21

Standby Operation
TC-P55/60/65S60 TC-P**ST60 (All ST60) Condition when the TV is first plugged in Besides the standby voltages, another set of voltages is output for approximately 8 seconds right after AC is first applied to the TV. After 8 seconds, these voltages are no longer present and the power supply goes back to standby mode.

8 seconds approx.

Slide 22

TC-P55/60/65S60 TC-P**ST60 (All ST60)

Standby Operation
First 8 seconds after the TV is first plugged in (Block Diagram)

P
P9

STB Circuit

DC/DC Circuit T200


AC DET VDD POWER MICOM

P6
STB5V 5 5V

A6
10

IC5000
3.3V

IC8000

A
STB 3.3V

STB ANALOG 3.3V ASIC


STB5V_ON

PARAGON Signal Processor

RL100

11

STB_RST

XRST

A1
3.3V

K10
5

REMOTE REC.

IC502
F_STB_ON

5 1.5V
8-SEC

SUB3.3V IC8100
SUB1.5V

F_STB_ON

CATS

IC8101 F15V

9 DC/DC Circuit T200


S15V

F15V F15V

F15V

SUB1.2V

5 6 1
IC4900 IC4901 C20 C28 3

IC8705
SUB3.3V

SUB3.3V

11
A32

BT_VBUS

BT_VBUS

10 14

IC8704
SUB5V

SUB5V

55-54 1-2

P3.3V P3.3V 1-2


C36

S15V

AUDIO AMPS

IC8716
HDMI3.3V

A31

C18

C10 3

C2
C21

55-54
C26

C3
C31
CB15

C1
CB1

P3.3V

PANEL

Slide 23

Standby Circuit Explanation


TC-P55/60/65S60 TC-P**ST60 (All ST60)

First 8 seconds after the TV is first plugged in (Block Diagram)

1. 2. 3. 4. 5. 6. 7. 8. 9.

10. 11.

12. 13. 14.

AC from connector P9 flows through the resistor across the relay switch energizing the standby circuit. Note: At this point the relay has not been triggered. The standby circuit outputs the STB5V to pin 5 of connector P6. The STB5V is applied to the Application Specific IC (IC5000). IC5000 outputs the STB3.3V used to energized the microprocessor IC8000 on the A board and the remote control receiver on the K board. IC5000 also outputs the reset pulse to IC8000 to prepare the microprocessor for program execution. IC8000 outputs the F_STB_ON command (DC1.5V ~ 3.2V) for approximately 8~11 seconds. Note: This command is also the first out of 2 command output by IC8000 when the power is turned on. F_STB_ON is applied to pin 6 of connector P6 on the P board to be connected to the power micom (IC502). IC502 outputs 2 switching signals to: 1st Turn on the switching circuit to allow the triggering of the relay RL100. AC flows now through the relays contacts. nd 2 Turn on the switching circuit to allow F15V and S15V to be output to the A board via connectors P6/A6. The S15V is applied to the audio amp. ICs (IC4900 and IC4901). The F15V is applied to a DC-DC converter circuit to generate the SUB Voltages used by the A board for signal processing, the K board for CATS (Contrast Auto Tracking) operation, the bluetooth module, the C boards, and the panel. The sub voltages are also provided to IC8000. If all SUB Voltages are OK, IC8000 waits for approximately 8~11 seconds and then it stops outputting the F_STB_ON command. At this the relay is no longer energized and it makes a click sound. The F15, S15, and all the SUB Voltages are no longer present. Slide 24

TC-P55/60/65S60 TC-P**ST60 (All ST60) TC-P50ST60

Standby Operation
Condition 8 seconds after the TV is first plugged in.

P9

STB5V

P6
5

A6
10

5V
STB3.3V

A
3.3V A1
5

K
K10
5

After 8 seconds, only STB5V and STB3.3V remain present

8~11 seconds after the TV is first plugged in and the relay click is heard for a second time, the TV goes back to normal standby mode and only the STB5V and STB3.3V are present.

P
P9

15V

STB Circuit

DC/DC Circuit T200


AC DET VDD

A STB5V

P6
5 5V

A6
10

IC5000
3.3V

IC8000

A
STB 3.3V

STB ANALOG 3.3V ASIC


STB5V_ON

PARAGON Signal Processor

RL100

11

IC502
A
POWER MICOM

STB_RST

XRST

A1
3.3V

K10
5

REMOTE REC.

Slide 25

Protection Circuit Block Diagram (At Plug in)


SUB5V/SUB3.3V Abnormalities of any of the voltages generated at this time can cause any of the following conditions: Possible Conditions No Power/Dead 3 Fast Blinks 6 Blinks 10 Blinks SUB5V

SUB5V/SUB3.3V Over Voltage Detect Circuit

IC8000

ST Series
SUB3.3V
Missing Shorted Over Voltage No Power / Dead 10 blinks 6 blinks after 11 sec. 10 blinks

SUB3.3V

S Series
SUB3.3V
Missing Shorted Over Voltage Fast 3 blinks 10 blinks 6 blinks after 11 sec. 10 blinks

SUB5V

Missing Shorted Over Voltage

SUB5V

Missing Shorted Over Voltage

Slide 26

Power On Operation

Slide 27

Power-On Operation (Power On Commands)


TC-P42S60 TC-P50S60 Condition when the TV is first plugged in

PSS
STB STB5V

A
P6
22 6

STB 3.3V STB 3.3V IC5000

IC8000
Peaks sLD8 Signal Processor

A6A
22 6 ANALOG ASIC RST

P9

F15V

F_STBY_ON

A1
5
RMIN

14
Key Command

14 13 11

PANEL_MAIN_ON KEYSCAN KEY

REMOTE K10STB REC. 3.3V 5 1

13 11

POWER SWITCH

Slide 28

Power-On Operation (Power On Commands) TC-P42S60 - TC-P50S60


Pressing the power switch to turn on the TV TC-P42S60 TC-P50S60 (FHD Models with the P and SS circuits combined)

The TV can be turned on in 2 different ways: 1. Pressing the power switch on the TV 2. Pressing the power switch on the remote control

Pressing the power switch on the TV Note: On these models, the power switch is located on the PSS board. When the power switch is pressed, the KEY input line of the microprocessor (IC8000) is grounded. Pressing the power switch on the remote control The signal from the remote control is converted to pulses by the remote control receiver on the K board. The pulses are provided to the microprocessor IC8000. When either, the KEY input line is grounded or the pulses from the R/C receiver are received by IC8000, 2 commands are output: 1st F_STB_On 2nd Panel_Main_On. Note: These commands are not output simultaneously. After F_STB_On is output and the expected voltages are generated without any problems, then Panel_Main_On is output.

Slide 29

Power On Commands (All ST60 Models + 55, 60, and 65 S60 Models)
TC-P55/60/65S60 TC-P**ST60 (All ST60)

Pressing the power switch to turn on the TV

P6
1 6 STB5V

A6
14 9

2.8V 1.5V

PANEL_MAIN_ON F_STBY_ON

A
IC8000
PARAGON Signal Processor

IC5000

P9

STB Circuit

STB 3.3V

10

ANALOG ASIC

A1
1 5
RMIN

K10
PWR LED

1 5 1 REMOTE REC.

KEYSCAN PWR SW KEY

KEYSCAN

KEY

A31
3 2

C14

Control Assy
POWER SWITCH Key Command

C1
C10
40 39

C21
C20
1 2

52 51

C2

C3

Slide 30

Power On Commands (All ST60 Models + 55, 60, and 65 S60 Models)
TC-P55/60/65S60 TC-P**ST60 (All ST60)

Pressing the power switch to turn on the TV The TV can be turned on in 2 different ways: 1. Pressing the power switch on the TV 2. Pressing the power switch on the remote control

Pressing the power switch on the TV Note: On these models, the power switch is located on the Control Assembly. When the power switch is pressed, the KEY input line of the microprocessor (IC8000) is grounded. Pressing the power switch on the remote control The signal from the remote control is converted to pulses by the remote control receiver on the K board. The pulses are provided to the microprocessor IC8000. When either, the KEY input line is grounded or the pulses from the R/C receiver are received by IC8000, it outputs 2 commands: 1st F_STB_On 2nd Panel_Main_On. Note: These commands are not output simultaneously. After F_STB_On is output and the expected voltages are generated without any problems, then Panel_Main_On is output.

Slide 31

Power-On Operation (F_STB_On Command + F15V/SUB Voltages)


TC-P55/60/65S60 TC-P**ST60 (All ST60)

F15V and SUB Voltages

P P9
RL100

DC/DC Circuit T200


AC DET VDD POWER MICOM

P6
STB5V 5 5V

A6
10

IC5000
3.3V

IC8000

A
STB 3.3V

STB ANALOG 3.3V ASIC


STB5V_ON

PARAGON Signal Processor

11

STB_RST

XRST

A1
3.3V

K10
5

REMOTE REC.

IC502
F_STB_ON

5 1.5V

F_STB_ON

IC8100
SUB1.5V

SUB3.3V

IC8101 F15V

9 DC/DC Circuit T200


S15V

F15V F15V

F15V

SUB1.2V

5 6 1
IC4900 IC4901 C20 C28 3

IC8705
SUB3.3V

SUB3.3V

11
A32

11 BT_VBUS
55-54 1-2 P3.3V P3.3V

10 14

IC8704
SUB5V

SUB5V

S15V

AUDIO AMPS

IC8716
HDMI3.3V

A31

C18

C10 3

C2
C21

55-54
C36 C26

1-2

C3
C31
CB15

C1
CB1

P3.3V

PANEL

Slide 32

Power-On Operation (F_STB_On Command + F15V/SUB Voltages)


TC-P55/60/65S60 TC-P**ST60 (All ST60)

F15V and SUB Voltages 1. 2. 3. 4. After receiving the power on command from the power switch on the TV or the remote control: IC8000 outputs the F_STB_ON command (DC1.5V ~ 3.2V). F_STB_ON is applied to pin 6 of connector P6 on the P board to be connected to the power micom (IC502). IC502 outputs 2 switching signals to: 1st Turn on the switching circuit to allow the triggering of the relay RL100. AC flows now through the relays contacts. 2nd Turn on the switching circuit to allow F15V and S15V to be output to the A board via connectors P6/A6. The S15V is applied to the audio amp. ICs (IC4900 and IC4901). The F15V is applied to a DC-DC converter circuit to generate the SUB Voltages. The SUB Voltages are used by the A board for signal processing, the K board for CATS (Contrast Auto Tracking) operation, the bluetooth module, the C boards, and the panel. The sub voltages are also provided to IC8000.

5. 6. 7. 8.

Slide 33

Power-On Operation (Panel Drive Voltages Vsus/Vda/P15)


TC-P55/60/65S60 TC-P**ST60 (All ST60) P

Panel Drive Voltages Vsus Vda P15V


A
SD slot JK8600 VDD SD3.3/1.8V STB3.3V

P9
1 2 Power Circuit IC502
Power Micom STB5V

P6
5

A6
10

IC5000

IC8000
PARAGON Signal Processor
P_OPCTRL11

A1
1 5
R_LED_ON

K10
1 5 7

REMOTE REC.

RMIN

ANALOG ASIC
F15V_ON PANEL MAIN ON

6
PANEL MAIN ON

9 14

LED

A33
P15V P5V
P5V 1-2 5V

SS33
1-2

P15_ON/OFF Vsus_ON SUB5V

SS11
SS 1

DC/DC Circuit T200


SW Q502

IC9804

A20
1
2930

SC20
1
2930

SC2
SC 1

12

P15V

Vsus DC/DC Circuit T301 T302

P2 P11 P35

1 1 1 2
C18 1 C10 Vda 1 2

VSUS VSUS

Vda

C28 C20 1

C25

Vda

C2

C26

C36

Vda

C3
CB15

C1
CB1

Vda

PANEL

Slide 34

Power-On Operation (Panel Drive Voltages Vsus/Vda/P15)


TC-P55/60/65S60 TC-P**ST60 (All ST60)

Panel Drive Voltages Vsus Vda P15V

1. 2. 3. 4. 5. 6. 7.

After all the SUB Voltages are generated and all circuits are confirmed to be normal by IC8000, then the Panel Main On (DC1.5V~3V) command is output. Panel Main is applied to pin 1 of connector P6 on the P board to be connected to the power micom IC502. IC502 outputs the switching signal to turn on the circuits responsible for generating the Vsus, Vda, and P15V. P15V is provided to the A board via pin 12 of connector P6 (Pin 3 of connector A6). From the A board, P15V is then provided to the SS board and the SC board via connectors A33/SS33 and A20/SC20 respectively. Vsus is provided to the SC and SS board via connectors P2/SC2 and P11/SS11 respectively. Vda is routed through all the C boards to finally be connected to the panel drive ICs built into the flex cables (FPC) between the panel and the C boards.

Slide 35

Voltage Distribution

Slide 36

TC-P42S60

Voltage Distribution
MID VSUS

SN

3, 4 SN2 SN20 1, 2 30

PSS

3, 4 P2

Panel
P5V

P15V

C1

C10 1-5 67,68

C2
64-68 1,2 C20 C21 54,55,

29,30 1 A20

C25 1, 2

P35 Vda 1, 2 P9

1, 2 C22 P6 1 2 3, 4 22 23

A31 1, 2 A32 54,55, 1 2 A6A 3, 4 22 23 3 A1 5 SUB3.3V STB3.3V 3 5 K1

P3.3V P3.3V S15V P15V F15V STB5V P5V

Slide 37

TC-P50S60

Voltage Distribution
MID VSUS

SN2

SC
SN20

3, 4 SC41

6 2,3 F5V

SU SD

SU41 2,3 SD42 5,6

PSS

3, 4 P2

SC42 5,6

Panel
C1
C18 1 3

1, 2 30 P15V

P5V

C2
1 3 C28 C21 54,55

29,30 1 A20

C26 1-4 39,40

C3 C36
37-40 1,2 C31 1,2

C35 Vda P35 1,2 1, 2

A31 1, 2 A32 54,55, 1 2 A6A 3, 4 22 23 3 A1 5 SUB3.3V STB3.3V 3 5 K1

P3.3V P3.3V S15V P15V F15V STB5V P5V

P6 1 2 3, 4 22 23 P9

Slide 38

TC-P55/60/65S60 TC-P50/55/60/65ST60 P
P2
1

Voltage Distribution
SC2
1

SC

SU

SS
SS11
1

Vsus

Vsus

SS33 SC20
1,2 30

SD
P5V
1

17

19,20

P15V

C1
1 3

C2
1 3

1-4 39 40

3740 1,2

C3

A
P9 P6
5

29,30

STB5V

A6
10 6 5 3 1

A20

C18 C28
54,55

C26
1,2

C36
1,2

9 F15V 10 12 P15V 14

A31

1 P3.3V 2

C21

C25

Vda

C31

A32 54 P3.3V
55

Sound15V A1

STB3.3V

K1
5 3

K
P5V

3 SUB_AI_3.3V

P5V
4

A33

1 2

P15V

P35 1
2 1

Vda Vsus

P11

Slide 39

Voltage Distribution
TC-P55/60/65S60 TC-P50/55/60/65ST60

Slide 40

Voltage Distribution
TC-P42/50/55/60/65S60 (TNPH1046*)
P3.3V

IC8705
3.3V SUB3.3V

IC5701 IC5704

2.5V 1.8V HDMI3.3V HP3.3V P5V

IC8704

A6A A6
F15V
3 4 5 6

5V

SUB5V

IC8715 IC8709

PA2000

STB5V 22

PA5017
10

IC5703
DCDCIN

LNA5V 1.2V 1.2V

F15V/STB5V/SUB-Voltages distribution

IC5702 IC9803
1.2V P1.2V STB5V

IC5000
9V 9V 3.3V 3.3V SUB9V

IC8100
1.5V SUB1.5V

STB3.3V
VDDSD18V33V

IC8101
1.1V SUB1.1V

DCDCEN

Slide 41

Voltage Distribution(2)
TC-P50ST60 STB5V/F15V/SUB-Voltages Distribution
P3.3V

IC8705
3.3V SUB3.3V

IC9005 IC5704

P2.5V 1.8V HDMI3.3V HP3.3V

IC8704

A6
F15V
5 6

5V

SUB5V

IC8716 IC8709

PA2000

STB5V 10

PA5017
DCDCEN2

IC9804
5V P5V

P_OPCTRL11 from IC8000

DCDCIN

IC8000 PARAGON
P_TCON9 from IC8000

IC5702
1.2V 1.2V

IC9803
1.2V P1.2V

STB5V

IC5000
9V 9V 3.3V 3.3V SUB9V

IC8100
1.5V SUB1.5V

STB3.3V
VDDSD18V33V

IC8101

DCDCEN2 1.2V SUB1.2V

DCDCEN

Slide 42

Voltage Distribution(3)
F15V and Sub-Voltages Circuit Explanation
The F15V from the power supply is connected to pins 5/6 of connector A6 of the A board. After passing the pin 5/6 of A6 connector, F15V is applied to 6 components. Application Specific IC(IC5000), the voltage regulators IC8704,IC8705, IC8100, IC8101 and IC9803. These ICs above except IC5000, are activated by DCDCEN, DCDCEN2, P_OOPCTRL11 and P_TCON9. After receiving the DCDCEN, follow ICs convert F15V to lower voltage. IC8704 convert F15V to SUB5V. The SUB5V from IC8704 is applied to IC9804/8602/8603/8605/5709/5716/5702 and IC5000. IC8705 convert F15V to SUB3.3V The SUB3.3V from IC8705 is applied to IC4900/4901/2000/8900/8901/5704/5010 and IC9005. IC8100 convert F15V to SUB1.5V and supply to only IC8000. IC8101 convert F15V to SUB1.2V and supply to IC8000 and IC8200/8201/8202 DDR3. IC5000 convert F15V to SUB9V and supply to only IC3300. IC9803 convert F15V to P1.2V and supply to only IC9300.

Slide 43

Behavior Comparison Between 2012 and 2013 Models When the TV Fail with Shorted Vsus, Vda, or P15V
The table below indicates the condition of the TV if a short circuit is developed on any of the panel drive voltages.

Year Series Vsus

2012 UT50 Fast 3 Blinks ST50 7 Blinks GT50 7 Blinks

2013 42/50S60 Fast 3 blinks 55/60/65S60 7 Blinks ST60 7 Blinks

Vda

Shorted P15 The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

No SOS. The TV stays on with black screen. Fast 3 Blinks

8 Blinks

8 Blinks

8 Blinks

The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

2 blinks

Fast 3 blinks

10 Blinks

Slide 44

Behavior Comparison Between 2013 Models When Connectors are Removed.


Removal connector C25(P35) Any combination of C21(A31), C31(A32), C10(C20), C18(C28) Any connection between SC, SU and SD Removal connector SC board connector SC2 (SN2) SC20 (SN20) SC2 (SN2) SC20 (SN20) SS11 SS33 SS11 SC20 SC2 SC2 SC2 SC20 SC20 SC20 SS11 SS11 SS33 SS33 SS33 SS33 SS board connector Result (TC-P42/50S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P55/60/65S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P50/55ST60) The TV stays on with black screen. 8 blinks

--Result (TC-P42/50S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) ---------------

7 blinks Result (TC-P55/60/65S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.)

7 blinks Result (TC-P50/55ST60) 7 blinks 8 blinks 8 blinks 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 8 blinks 6 blinks (after 11 sec.) 6 Blinks

Slide 45

Voltage Distribution (Panel Drive Voltages Vsus)


Analysis of a shorted Vsus condition Depending on the model, a short circuit of the Vsus can cause a 3 fast blinks or a normal 7 blinks condition.

Slide 46

Voltage Distribution (Panel Drive Voltages Vsus)


Analysis of a shorted Vsus condition

Depending on the model, a short circuit of the Vsus can cause a 3 fast blinks or a normal 7 blinks condition.

Vsus is generated by the Power supply and is used by the SC and the SS boards. A shorted Vsus is usually caused by the SC board or the SS board and very rarely the power supply is damaged when this occurs. To check if Vsus is shorted, unplug the TV and discharge any possible residual charge from the Vda and Vsus lines. (Use a 500 ohms resistor at least 5W). Then measure resistance or continuity on pin 1 of either connectors P2, SC2, P11, or SS11. (A resistance reading lower than 1K (1000 ohms) is considered to be abnormal.) If a short circuit is found, isolate the SC and SS boards to determine which board is defective.

Slide 47

Voltage Distribution (Panel

Drive Voltages Vda)

Analysis of a shorted Vda condition Depending on the model, a short circuit of the Vsus can cause a 3 fast blinks or a normal 8 blinks condition.

Slide 48

Voltage Distribution (Panel

Drive Voltages Vda)

Analysis of a shorted Vda condition Depending on the model, a short circuit of the Vsus can cause a 3 fast blinks or a normal 8 blinks shutdown condition. A shorted Vda caused by the panel will not trigger a 3 nor an 8 blinks shutdown condition because of the 1 ohm fusible resistors used on the C boards. The resistor in line with the defective IC on the panel causing the short circuit opens allowing the TV to stay on. The symptom expected is a 3 black bar from top to bottom on the area of the screen controlled by the panel drive IC on the panel causing the short circuit. Vda is generated by the Power supply and is used by the panel. Vda is routed through the C boards before it is connected to the panel. On the C boards, several 1 ohm fusible resistors (matching the number of connectors between the C boards and the panel) are used on the Vda line. A shorted Vda is usually caused by the panel and very rarely by the power supply. Any of the C boards, even though is not likely, can also cause a shorted Vda. To check if Vda is shorted, unplug the TV and discharge any possible residual charge from the Vda and Vsus lines. (Use a 500 ohms resistor at least 5W). Then measure resistance or continuity on pin 1 of connector P35. (A resistance reading lower than 1K (1000 ohms) is considered to be abnormal.) If a short circuit is found on connector P35, check the P board and the C boards. Its not likely for the 1 ohm resistors on the C boards not to open when the panel is shorted. Slide 49

Voltage Distribution (Panel Drive Voltages Vda)


Analysis of a shorted Vda condition A shorted Vda caused by the panel will not trigger a 3 nor an 8 blinks shutdown condition because of the 1 ohm fusible resistors used on the C boards. The resistor in line with the defective IC on the panel causing the short circuit opens allowing the TV to stay on.

Slide 50

Voltage Distribution (Panel Drive Voltages Vda)


Analysis of a shorted Vda condition The following is an example of a 50 Plasma TV, which normally has a total of 15 connectors between the C boards and the panel. If one of the ICs on the flex cable (FPC) is shorted, the respective resistor on the C board opens and a 3 approx. black bar appears on the area of the screen controlled by the defective IC.

C1
If R181 is opened, its likely for the IC on CB4 to be shorted. The result is a black bar on the area indicated on the picture above.

C1

C2

C3

Slide 51

Voltage Distribution (Panel

Drive Voltages P15/P5V)

Analysis of a shorted P15 condition

Slide 52

Voltage Distribution (Panel

Drive Voltages P15V)

Analysis of a shorted P15V condition

Depending on the model, a short circuit of the P15V can cause a 3 fast blinks, a 2 blinks or an 8 blinks shutdown condition.

P15V is generated by the Power supply and is used by the A board, the SC board, and the SS board. P15 is routed through the A boards before it is connected to the SC and SS boards. A shorted P15V is usually caused by the SC board or the SS board and very rarely by the A board. To check if P15V is shorted, unplug the TV and discharge any possible residual charge from the Vda and Vsus lines. (Use a 500 ohms resistor at least 5W). Then measure resistance or continuity on pin 12 of connector P6. (A resistance reading lower than 1K (1000 ohms) is considered to be abnormal.) If a short circuit is found on connector P6, check the SC board, the SS board, the A board, and the P board (Even though is not likely for the power supply to cause this failure).

Slide 53

Behavior Comparison Between 2012 and 2013 Models When the TV Fail with Shorted Vsus, Vda, or P15V

Year Series Vsus

2012 UT50 Fast 3 Blinks ST50 7 Blinks GT50 7 Blinks

2013 42/50S60 Fast 3 blinks 55/60/65S60 7 Blinks ST60 7 Blinks

Vda

Shorted P15 The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

No SOS. The TV stays on with black screen. Fast 3 Blinks

8 Blinks

8 Blinks

8 Blinks

The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

2 blinks

Fast 3 blinks

10 Blinks

Slide 54

Behavior Comparison Between 2013 Models When Connectors are Removed.


Removal connector C25(P35) Any combination of C21(A31), C31(A32), C10(C20), C18(C28) Any connection between SC, SU and SD Removal connector SC board connector SC2 (SN2) SC20 (SN20) SC2 (SN2) SC20 (SN20) SS11 SS33 SS11 SC20 SC2 SC2 SC2 SC20 SC20 SC20 SS11 SS11 SS33 SS33 SS33 SS33 SS board connector Result (TC-P42/50S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P55/60/65S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P50/55ST60) The TV stays on with black screen. 8 blinks

--Result (TC-P42/50S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) ---------------

7 blinks Result (TC-P55/60/65S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.)

7 blinks Result (TC-P50/55ST60) 7 blinks 8 blinks 8 blinks 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 8 blinks 6 blinks (after 11 sec.) 6 Blinks

Slide 55

SOS Detect Circuit Explanation


(Shutdown)

Slide 56

SOS Detect Circuit Explanation


Important Information
When When the the 2013 2013 Plasma Plasma TV TV fail fail with with a a shutdown shutdown condition condition making making the the power power LED LED blink, blink, it it turns turns on on automatically automatically when when its its disconnected disconnected and and plugged plugged in in again again regardless regardless of of the the time time it it has has been been unplugged. unplugged. Therefore, Therefore, expect expect the the power power LED LED to to blink blink as as it it was was before before the the TV TV was was unplugged unplugged when when power power is is applied applied to to the the TV. TV. To To avoid avoid the the unnecessary unnecessary replacement replacement of of multiple multiple PC PC boards, boards, please please read read this this before before beginning beginning to to repair repair this this unit. unit.

Do Do not not use use any any service service documentation documentation (Including (Including the the 2011 2011 troubleshooting troubleshooting guide) guide) other other than than the one designed for this particular model. the one designed for this particular model.

Techniques Techniques used used on on previous previous models models may may not not necessarily necessarily apply apply to to the the model model you you are are working working on. on. For For accurate accurate diagnosis diagnosis during during troubleshooting, troubleshooting, do do not not skip skip or or alter alter the the order order of of steps steps on on the the guide. guide.

Slide 57

SOS Detect Circuit Explanation (2)


SOS Precautions
When an abnormality occurs in the unit, the SOS Detect circuit is triggered and the TV shuts down. The power LED on the front panel will flash a pattern indicating the circuit that has failed. Cautions: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few seconds until the LED turns off. Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to run for more than 30 seconds while connectors or boards are disconnected. NOTE: When taking voltage reading, place your meters probe on the test point or pin indicated before connecting the TV to the AC line. The voltage you intent to measure may only appear for a brief moment.

Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and unplugged. When disconnecting P2/SC2 or P11/SS11, bleed the remaining charge of the Vsus before reconnecting the cable. Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.

Slide 58

SOS Detect Circuit Explanation (3)


SOS Detect Circuit (1 of 3)
Protection circuits are incorporated in the unit to prevent the failure of a single circuit or component from creating catastrophic damage. A shutdown condition occurs when there is an over voltage, a short or a drop in any of the voltage lines. The PARAGON Processor (IC8000) detect when a shutdown condition has been triggered. When an abnormality has occurred, the units protection circuit operates and the TV is reset to the standby mode. At this time, the defective block can be identified by the number of blinks of the POWER LED on the front of the unit. The number of times that the POWER LED blinks indicates the areas where a problem is suspected.
Blinks Item Detection Information error FLASH check sum error Power startup error Communication (PD6H, PARAGON) error P3.3V: Low power P15V: Missing Normal :0-0.45V 6/ FFC_OFF_DET :0.55-0.95V 9/ SOS_DCC :1.13-1.55V 6/ SOS6_SC1 :1.75-2.15V 8/ SOS8_SS :2.35-2.75V 7/ SOS7_SC2 :2.8-3.3V SUB3.3V/SUB5V: Overcharge Sound AMP Error Internal Error Signal PARAGON Input terminal

System Error

P15V DET

Normal: H Abnormal: L

OPCTRL10

6,7,8,9

Panel SOS

A/D Input Voltage

ADIN7_SRV

10 12 13

SUB3.3/5V overcharge SOUND SOS Emergency Error

Normal: L Abnormal: H Normal: H Abnormal: L -

OPCTRL4 ADIN4_SRV -

Slide 59

2 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 2 time 1. Missing P15V 2. Wrong diagnostic by the A board

SOS Detect Circuit Explanation

SOS 2

P6 P15V T200
12

A6
3

AM16

P15V
PARAGON
P15V MONITORING CIRCUIT

STBY uCOM
SYSTEM uCOM

A20

A33
29-30 1-2

SC

SC20

P15V

P15V

SS33

SS

The PARAGON (IC8000) monitors the 15V line. P15V is applied to A board via pin12 of connector P6 (Pin 3 of connector A6). P15V is applied to the SS board and the SC board via connectors A33/SS3 and A20/SC20 respectively. P15V is monitored by pin AM16 of micro-processor IC8000. If P15V/P3.3V is missing, IC8000 will shut down the TV and the power LED starts blinking 2 times continuously. Slide 60

SOS Circuit Explanation SOS Detect Detect Circuit Explanation (7)


6 Blinks Error Code Circuit Explanation These conditions can cause the TV to shutdown and the power LED to blink 6 times
1. 2. 3. 4. SC board defect A board defect Disconnection of C board and A board Wrong diagnostic by A board
36V < Normal Range < 157V
Over 36V

SC
P15V

A
Power Recovery Circuit (High)
VSUS

1 SC20 2
Over 157V

IC5000 ASIC
Panel_SOS

12 Power Recovery Circuit (Low)


GND

To PARAGON A/D Input

SC20 SOS6_SC1 28

A20 3

SOS_PRIO3

The energy recovery circuit is monitored in the SC board. If the middle point voltage is detected abnormal, the circuit generates the SOS6_SC1 signal causing the unit shutdown and the power LED to blink 6 times. Slide 61

SOS Detect Circuit Explanation


6 Blinks Error Code Circuit Explanation These conditions can cause the TV to shutdown and the power LED to blink 6 times
1. 2. 3. 4. SC board defect A board defect Disconnection of C board and A board Wrong diagnostic by A board

C1
P3.3V 3 C18 1 C10

A
IC9300 PD6H
AG3 W28
FFC_OFF_DET

C21 C1_3.3V_DET A31

IC5000 ASIC
Panel_SOS

C2

3 C28

40

1 54

55 2 1

C20
8 C26 55

12 C24 7
SOS_PRIO5

To PARAGON A/D Input

C31

A32
55 54 C2_3.3V_DET 1

C3

33 C36

1 2 55

All connections of C and A board are monitored by IC9300 in the A board. If it is normal, AG3 and W28 pins detect the voltage of 3.3V. If the one of connections at least will be disconnected, the IC9300 outputs the FFC_OFF_DET signal causing the unit shutdown and the power LED to blink 6 times. Slide 62

SOS Detect Circuit Explanation (9)


7 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 7 times
1. 2. 3. 4. VAD or VSCN circuit defect Disconnection of SC and SU/SD board F5V / F15V abnormal voltage VAD / VSCN abnormal voltage
P5V Other error

SC
SC2
VSUS

A
IC5000 ASIC

1
VFO

Panel_SOS

VSCN Circuit VAD Circuit GND VFG

OK:L NG:H

12

To PARAGON A/D Input

SC20 25

A20 6

SOS_PRIO1

11

SOS7_SC2

The VAD and VSCN circuits are monitored in the SC board. If these circuits dont work normally, the SOS circuit generates the SOS7_SC2 signal causing the unit shutdown and the power LED to blink 7 times. Slide 63

SOS Detect Circuit Explanation (10)


7 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 7 times
1. 2. 3. 4. VAD or VSCN circuit defect Disconnection of SC and SU/SD board F5V / F15V abnormal voltage VAD / VSCN abnormal voltage

SD SD42
9

SC
9

VFG

Other Error F15V

SC20
25

SC50

IC16725

6 A20

SC42
<VAD 19 SD11 Abnormal Check

11
SOS_PRIO1

2 SU11 1

SC41
1

5V

IC5000 ASIC
Panel_SOS

SU41

VFG OK/NG

VFG

F5V

12

SOS7_SC2

To PARAGON A/D Input

SU
The IC16725 in the SC board checks several errors (CERR as disconnection between SC and SU/SD board, SERR as F5V voltage, OVP as VAD and VSCN voltage, PGOOD as F15V voltage). If the IC detects error, the SOS circuit generates the SOS7_SC2 signal causing the unit shutdown and the power LED to blink 7 times. Slide 64

SOS Detect Circuit Explanation (11)


8 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 8 times
1.Failure of SS board 2.Disconnection of SS (SS2) board and Panel 3.Wrong diagnostic by the A board

SS

SS2
1

PANEL

SS52
Disconnect detection L:OK H:NG Circuit defect detection Over 36V P15V Sustain & Recovery Circuit 1

SS54

SUSOUT

A
SOS8_SS SS33
16

Panel_SOS

12

Over 157V

IC5000 ASIC
A33
5 10
SOS_PRIO2

To PARAGON A/D Input

The SOS circuit monitors two errors types. One is the disconnection between SS board and panel. Another is the circuit defect detection. if the recovery voltage is this range (36V-157V), it is normal. If the SOS circuit detects error, the SOS circuit generates the SOS8_SS signal causing the unit shutdown and the power LED to blink 8 times. Slide 65

SOS Detect Circuit Explanation (12)


9 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 9 times
1.Failure of the Discharge Control Circuit DCC (IC9300) 2.Wrong diagnostic by the A board A31
LVDS
54 Video data to C board 2

Video data to C board

16

A
IC9300 PD6H

A32

IC5000 ASIC
Panel_SOS SOS_DCC

IC8000 PARAGON

40

N2
To SS board To SC board Sustain Control Scan Control

8
SOS_PRIO4

12

To PARAGON A/D Input

AM18

The IC9300 has the discharge control circuit (DCC) function. If the IC9300 detects internal error, the chip generates the SOS_DCC signal causing the unit shutdown and the power LED to blink 8 times. And the signal is outputted to the IC5000. Slide 66

SOS Detect Circuit Explanation


These conditions can cause the TV to shutdown and the power LED to blink 10 times
1. 2. A board defect (SUB3.3V or SUB5V is overvoltage) Wrong diagnostic by the A board == Easy Measurement Point == SUB3.3V is applied to 3 pin of A1 connector via SUB_AI_3.3V. SUB5V is applied to 1 pin of IC8602/8603 (USB switch IC).

A
A1
3 IC8602/8603 1

AK16

IC8000 PARAGON

If SUB5V or SUB3.3V has overvoltage, the Q8771 becomes active. So, STB3.3V flows to IC8000. When the IC8000 detects 3.3V level, it occurs to shutdown TV and to blink 10 times for power LED. Slide 67

SOS Detect Circuit Explanation (14)


12 Blinks Error Code These conditions can cause the TV to shutdown and the power LED to blink 12 times
1. Speaker 2. A board (mainly sound processor) 3 Wrong diagnostic by the A board

A12
Speaker L

A
PROT_N

Speaker R

1 2 3 4

IC4900 (YDA174) Audio DSP Amp

21

AF22

I2C
Audio Data

AH10 AH11

Woofer audio data

I2S

IC8000 PARAGON

WOOFER

5 6

IC4901 18 PROTN (YDA176) Audio Amp

The IC4900 and IC4901 detect over current of amplifier output and high temperature of chip. If these chips detect abnormal error, these output the error signal (PROT_N / PROTN) which is open drain type. When the IC8000 detects low level in AF22, it occurs to shutdown TV and to blink 12 times for power LED. Slide 68

TV Data Copy to USB Drive

Slide 69

TV Data Copy to USB Drive


Quick Procedure to Copy the TVs Data to a USB Drive.
The following data can be copied from the TV to an USB Drive: User settings data (Including hotel mode setting data). Channel scan data. Adjustment and factory preset data (A board replacement only) This will help to restore the customers settings when the A board is replaced for a non-shutdown issue. This also allows for the hotel data on a TV to be copied to several TVs. Procedure to copy the data from the TV to the USB. 1. -A start-up .pwd file has to be created on an USB Drive so the TV data can be saved on the USB Drive. (Do this on a PC or Laptop). a) Create a file named board_replace if transferring the data from a TV which A board is being replaced. b) Create a file named hotel to copy the hotel data. -Originally, the file is created as .txt and then converted to .pwd. (Different methods can be used to create .txt files and convert them to .pwd). - The USB Drive has to then be connected to the TV. - A predetermined password has to be entered, depending on the type of data that will be copied on the USB Drive: Enter 2770 for A board replacement. Enter 4850 for Hotel data. After the data from the TV is copied to the USB Drive, a new folder is created on the USB Drive: Board_replace Hotel. The data from the USB Drive can now be copied to a TV of the same model. Slide Slide 70

2. 3. 4.

5.

6.

Quick Procedure to Copy the USB Drive Data to a TV


Procedure to copy the data from the USB Drive to a TV: 7. 8. Connect the USB Drive with the copied TV data. Enter the appropriated password when prompted: Enter 2771 for A board replacement Enter 4851 for Hotel data. Remove the USB Drive and turn off the TV.

9.

A bd Replacement

2770 2771 4850 4851

A Board

A bd Replacement

TV

A
Hotel Data Hotel Data

Slide Slide 71

Detailed Procedure to Copy the TVs Data to a USB Drive (1 of 2)


Create a startup file on a USB Drive for A board replacement or hotel data: 1. 2. Connect a blank USB Drive to your PC. Click on the drive designated for the USB Drive, if it doesnt open automatically.
Note: Notepad and MS Word can also be used to create a .txt file.

3
3. 4. 5. Right-click on the USB Drive window and point to New. Then click Text document. A new file named New Text Document.txt is created.

6.

Right-click the new text document that you just created and select Rename.

Then change the name and extension of the New Text Document.txt file to boardreplace.pwd for board replacement and hotel.pwd for hotel data then click yes when the rename screen appears.

7.

7 6
Note: The files icon changes.
The USB Drive is now ready to be used to obtain data from the TV.

Slide Slide 72

Detailed Procedure to Copy the TVs Data into a USB Drive (2 of 2)


1 - Turn on the TV 2 Connect the USB Drive to the USB connector. The .pwd file on the card will be recognized by the TV when the USB Drive is connected to the TV. 3 - Enter the password when the Input Password screen appears. - Enter 2770 for Board Replacement - Enter 4850 for Hotel

Enter Enter2770 2770if ifthe theA Aboard boardis isreplaced. replaced. Enter 4850 if copying Hotel data. Enter 4850 if copying Hotel data.

Transferring Transferringdata datafrom from the TV to the USB the TV to the USBDrive Drive

Finish Finish

The data will be copied from the TV set to the USB Drive. This might take approx. 2 to 6 minutes. Remove the USB Drive from the TV and turn off the TV.
A new folder with data from the TV will be created in the USB Drive. (a) For Board replacement : user_setup (b) For Hotel : hotel

A Board

A bd Replacement

2770 4850
Password

TV

A
Hotel Data

Slide Slide 73

Detailed Procedure to Copy Data From USB Drive to The TV


To copy the data from the USB Drive to the TV: 1. Turn on the TV. 2. Insert the USB Drive with the copied data into the USB connector. 3.Using the Remote Control, enter the appropriated password when the Input Password Menu appears. For Board replacement :2771 (The data on the USB Drive is deleted after it has been copied to the TV) For Hotel : 4851 (The data will not be deleted and it can be used for other TVs)

Enter Enter2771 2771if ifthe theA Aboard boardis isreplaced. replaced. Enter 4851 if copying Hotel data. Enter 4851 if copying Hotel data.

The data will be copied from the USB Drive to the TV. 4. Remove the USB Drive from the TV. 5. Turn off the TV set. Note: 1. Depending on the A boards failure, the data copy procedure may not work after replacing the board. 2. Data should only be copied to TVs with the same model number. Slide Slide 74

Troubleshooting Flowchart

Slide 75

Power LED Error Code Definition (TC-P**S60)


POWER LED ERROR CODE 1 BLINK 2 BLINKS Fast 3 BLINKS 6 BLINKS CIRCUIT MONITORED CONDITIONS TRIGGERING THE SHUTDOWN LIST OF BOARDS POSSIBLY CASUSING THE FAILURE #1 Suspect A 42/50: PSS 55/60/65: P A 42: SN 50/55/60/65: A 42/50: PSS 55/60/65: P A SC/SS (42: SN) #2 #3 Occasionally #4 Not Often

Panel Information SOS Communication problem P15V from the P board

Read error Wake up error of IC9300. Missing P15V

Incomplete or interrupted Boot Program execution of PEAKS IC (IC8000) SC Energy Recovery Circuit

Missing F15V (As a result of Shorted Vsus/Vda)

An increase or reduction of the Energy Recovery Circuit output (MID) Shorted SUB5V Open or loose connection between SC and A boards (SC20(SN20)/A20) Open or loose connection between connectors of A and C boards Missing Vsus. ( Open or loose connection between connectors SC2(SN2)-P2. ) Abnormality of the scan circuit output, the 15V_F, Vad, and Vscn circuit. Open or loose Connection between the SC board and the SU/SD board (SC41, SC42, SC46) Defective panel Abnormality of the sustain drive circuit. Open or loose connection between the SS/SS2 Boards and FPCs from the panel (SS5# SS5# SS5#) Failure of IC9300 Over Voltage Condition of SUB5V or SUB3.3V Low voltage or SUB3.3V Defective Speaker/Subwoofer Pinched Speaker Wire Defective A board

SC (42: SN)

7 BLINKS

Scan Drive Circuit and Connection between the SC board and the SU/SD board

SU/SD (42: SN)

SC (42: SN)

42/50: PSS 55/60/65: SS

A/Panel

8 BLINKS

Sustain Drive Circuit and Connection between the SS(PSS) board and the Panel Discharge Control Circuit DDC (IC9300) SUB3.3V_Sense (OVP) Audio Amp. Circuit

42/50: PSS 55/60/65: SS A A A A

9 BLINKS 10 BLINKS 12 BLINKS 13 BLINKS

Speakers/ Subwoofer

IC8000 Internal problem

Slide 76

Power LED Error Code Definition (TC-P**ST60)


POWER LED ERROR CODE 1 BLINK 2 BLINKS 6 BLINKS CIRCUIT MONITORED
Panel Information SOS Communication problem P15V from the P board

CONDITIONS TRIGGERING THE SHUTDOWN


Read error Wake up error of IC9300 Missing P15V

LIST OF BOARDS POSSIBLY CASUSING THE FAILURE #1 Suspect A P SC A A #2 #3 Occasionally #4 Not Often

SC Energy Recovery Circuit

An increase or reduction of the Energy Recovery Circuit output (MID) Shorted SUB5V Missing or shorted Vsus Abnormality of the scan circuit output, the 15V_F the scn_pro, and Vscn circuit Loose or open Connection between the SC board and the SU/SD board (SC41, SC42, SC46) Open or loose connection between connectors SC2/P2 Defective panel Abnormality of the sustain drive circuit Open or loose connection between the SS/SS2 Boards and FPCs from the panel (SS52 SS54 SS55 SS57) Open or loose connection between connectors of A and C boards Open or loose connection between SC and A boards (SC20(SN20)/A20) Failure of IC9300 Over Voltage Condition of SUB5V or SUB3.3V Low voltage of SUB3.3V (Result of P15V shorted) Defective Speaker/Subwoofer Pinched Speaker Wire Defective A board

7 BLINKS

Scan Drive Circuit and Connection between the SC board and the SU/SD board.

SU/SD

SC

SS

A/Panel

8 BLINKS

Sustain Drive Circuit and Connection between the SS board and the Panel

SS

9 BLINKS 10 BLINKS 12 BLINKS 13 BLINKS

Discharge Control Circuit DDC (IC9300) SUB3.3V_Sense (OVP)

A SC A A SS Speakers/ Subwoofer P A

Audio Amp. Circuit

IC8000 Internal Communication

Slide 77

Troubleshooting 1, 9, 13 Blinks Failure (TC-P**S60, P**ST60)


Applies to Models TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 ----TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60

Blink Code 1 9 Blinks 13 Blinks

List of boards likely to cause this symptom No.1 A Board A Board A Board No.2 No.3 No.4

When 1, 9 or 13 blinks occur, replace the A board

Slide 78

Troubleshooting 2 Blinks Failure (TC-P42S60 TC-P50S60)


Applies to Models TC-P42S60 TC-P50S60 For all others S60 or ST60 models go to the next page Start Here
Pin# Description 15Vs(S15V) 15Vc(P15V) F_STBY(F15V) F_STBY(F15V) GND F_STBY_ON GND SOS4 (GND) STBY_ON S0 KEY2 S1 KEY1 Panel_Main_On GND GND UML GND UMH UEH SOS8 STB5V P5V

Blink Code 2 Blinks

List of boards likely to cause this symptom. No.1 PSS No.2 SN No.3 No.4

Unplug the TV. Measure the resistance between chassis ground and pin 2 of connector P6 on the P board.

1 2 3

PSS
Yes No
Is there a short circuit?

4 5 6 7 8 9

Unplug connectors SN20 on the SN board. Measure the resistance between chassis ground and pin 2 of connector P6.

Replace the PSS board

10

P6

11 12 13 14 15

Yes

Is there a short circuit?

No

16 17 18 19 20

Replace the PSS board

Replace the SN board

21 22 23

Slide 79

Troubleshooting 2 Blinks Failure (TC-P55/60/65S60, P**ST60)


Applies to Models ---TC-P55S60 TC-P60S60 TC-P65S60 TCP-50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 For all others S60 models go to the previous page Blink Code 2 Blinks List of boards likely to cause this symptom.
No Specific Order

P Start Here

Place the positive lead of a voltmeter at pin 12 of connector P6 while the black lead is connected to ground (Chassis ground). Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

P6 Pin# 1 2 3 4 5 6 7 8 9 10 11 12 13 14

Signal/Volt. Description Panel_Main_ON S1 S2 STB5V_ON STB5V F15V_ON GND GND F15V F15V GND P15V GND 15V_S

A6 Pin# 14 13 12 11 10 9 8 7 6 5 4 3 2 1

Yes

Replace the A board

Does 15V appears momentarily on pin13 of CN P6?

No
Replace the P board

P6

Slide 80

( 1 of 2)
TC-P42S60 TC-P50S60 1. 2. 3.

Troubleshooting 3 Fast Blinks Failure (TC-P42/50S60)


For all others S60 models go to page 83 Start Here Blink Code 3 Blinks List of boards likely to cause this symptom. No specific order PSS SN (42) SC/SS (50) Panel

Applies to Models

Unplug the TV. Remove any residual charge from the Vsus and Vda lines. Use a 5W 500ohms resistor. Measure the resistance between: Chassis ground and pin 6 of connector P2 on the P board (Vsus).

Chassis ground and pin1 of connector P35 on the P board (Vda). Note: A dead short or a reading lower than 1K indicates a shorted or partially shorted line.

Measure the resistance between chassis ground and pin 2 of diode DN7 on the PSS board (See the picture below for DN7 location)

No

Is there a short circuit of the Vsus or Vda?

Yes

Shorted Vda

Shorted Vsus

Replace the PSS board

No

Is there a short circuit?

Yes

Continue on next slide (A)

Continue on next slide (B)

Slide 81

( 2 of 2)
From previous slide (A) Remove connector A1 from the A board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch. From previous slide (B)

Shorted Vsus

No

Does the TV turn on and stays on? (Power LED is off)

Yes

Replace the K board

Unplug connector P2 on the PSS board. Measure the resistance between pin 1 of connector P2 and ground (Chassis)

Yes
Unplug the TV and reconnect A1. Disconnect connectors A31 and A32 from the A board. Plug-in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

Is there a short circuit?

No

TC-P42S60 8 Times Is the power LED blinking 3 or 8 times? 3 times

TC-P50S60

Replace the Panel (Check the C boards first for shorted SUB3.3V/P3.3V).

Replace the A board

Replace the PSS board

Replace the SN board

Replace the SC board

Slide 82

( 1 of 2)
TC-P55S60 TC-P60S60 TC-P65S60 1. 2. 3.

Troubleshooting 3 Fast Blinks Failure (TC-P55/60/65S60)


For all others S60 models go to page 81 Start Here Blink Code 3 Blinks List of boards likely to cause this symptom. No specific order P SS SC/SS A Panel

Applies to Models

Unplug the TV. Remove any residual charge from the Vsus and Vda lines. Use a 5W 500 ohms resistor. Measure the resistance between: Chassis ground and pin 1 of connector P2 on the P board (Vsus). Chassis ground and pin 12 of connector P6 on the P board (P15V). Chassis ground and pin 1 of connector P35 on the P board (Vda). Note: A dead short or a reading lower than 1K indicates a shorted or partially shorted line.

Unplug the TV and remove connector A1 from the A board. Plug in the TV.

No

Is there a short circuit of the Vsus, P15V, or Vda?

Yes

Unplug the TV and reconnect A1. Disconnect connectors A31 and A32 from the A board. Plug-in the TV.

No

Does the TV turn on and stays on? (Power LED is not lit.)

Yes

Replace the K board

6 or 8 Times

Replace the Panel (Check the C boards first for shorted SUB3.3V/P3.3V).

Is the power LED blinking 3, 6, or 8 times?

3 times

Shorted P15V

Shorted Vsus

Shorted Vda

Replace the A board

Continue on next slide (A)

Continue on next slide (B)

Replace the P board

Slide 83

( 2 of 2)
Unplug connector P6 on the P board. Measure the resistance between pin 12 of connector P6 and ground (Chassis)

From previous slide (A)

From previous slide (B) Shorted Vsus Unplug connectors P2 and P11, on the P board. Measure the resistance between pin 1 of connector P11 and ground (Chassis)

Shorted P15

No

Is there a short circuit?

Yes

Replace the P board

No
Reconnect P6 and disconnect A20 and A33 on the A board. Measure the resistance between pin 12 of connector P6 and ground (Chassis).

Is there a short circuit?

Yes

With P2 and P11 disconnected, measure the resistance between pin 1 of connector SC2 on the SC board and ground (Chassis). Is there a short circuit?

Replace the P board

No

Yes No
Is there a short circuit?

Yes

Reconnect A20 on the A board and keep A33 disconnected. Measure the resistance between pin 12 of connector P6 and ground (Chassis).

Replace the A board

Replace the SS

With P2 and P11 disconnected, measure the resistance between pin 1 of connector SS11 on the SS board and ground (Chassis).

Replace the SS board

No

Is there a short circuit?

Yes

Replace the SC board

No

Is there a short circuit?

Yes

Replace the SS and the SC boards

Slide 84

Troubleshooting 6 Blinks Failure (TC-P**S60)


Applies to Models TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 Start Here Verify that all the cables on the SC/SN board are properly seated. Also check the ribbon cables and connectors on the A and C boards. Unplug the TV and disconnect connector SC20 on the SC board (SN20 for TC-P42S60). Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch. For ST60 models go to the next page Blink Code 6 Blinks List of boards likely to cause this symptom. No.1 SN (42) SC(5055/60/65) No.2 A No.3 No.4

TC-P42S60

PSS

SN

SN20

No

Is the TV taking longer (Approx. 11 sec) to shutdown?

Yes

TC-P42S60

All others S60 models

Replace the A board

Replace the SN board

Replace the SC board

Slide 85

Troubleshooting 6 Blinks Failure (TC-P**ST60)


Applies to Models TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60
Make sure these connectors are properly seated

For S60 models go to the previous page

Blink Code 6 Blinks

List of boards likely to cause this symptom. No.1 SC No.2 A No.3 No.4

TC-P50ST60
SS33

Start Here Verify that all the cables on the SC board are properly seated. Also check the ribbon cables and connectors on the A and C boards. Unplug the TV and disconnect connector SC20 on the SC board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

SU SC

SS A

A33 A20

SD
6 Times Is the power LED blinking 6 or 8 times? 8 Times

SC20

Replace the A board

Replace the SC board

Slide 86

Troubleshooting 7 Blinks Failure (TC-P**S60, P**ST60)


Applies to Models TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 ----TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 TC-P42S60 TC-P50S60 Start Here All S60/ST60 models except TC-P42/50S60 Note: Make sure therere not loose screws on the SN/SC, SU, and SD boards. Blink Code 7 Blinks List of boards likely to cause this symptom. No.1 SU/SD SN (42 0nly) No.2 SC (SN) No.3 SS

(1 of 4)
No.4 A/Panel

Reseat connectors P2 on the P board and SC2 on the SC board. If the problem persists, unplug the TV and remove connector SS11 from the SS board. Plug-in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

7 Times Unplug the TV and reconnect SS11.

Is the power LED blinking 7 or 8 times?

8 Times

Remove SC20(SN20) from the SC(SN) board. Plug-in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch. 6 or 8 Times TC-P42S60 Replace the SN board All others S60/ST60 models Unplug the TV and reconnect SC20. Follow VFO and VF5V resistance test on the next page. Is the power LED blinking 6, 7, or 8 times? 7 Times

Replace the SS board

Replace the A board

Continue on the next page

Slide 87

From the previous page

(2 of 4)

Troubleshooting 7 Blinks Failure (VFO/VF5V Resistance Check)


Using any of the VFG screws (Floating ground screws) on the SU or SD board as ground, measure the resistance of both test points: VF5V (SRV VF5V) and VFO (SRV VFO) on the SU board. (See the picture below.)

No

Is there a short circuit?

Yes

See the picture A on the next slide and: Remove the 2 or 4 VFG screws from the SU and SD boards. Unplug SC41, SC42, and SC46 from the SC board. Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

F5V
SRV SRV VFO VFO

VFO
SRV SRV VFO VFO

No

Does the TV shut down with 7 blinks?

Yes

SU

VFG Screw

SC

Replace both the SU and SD boards

Replace the SC board

A - Continue on the next slide

Slide 88

From the previous page


Reconnect SU41 on the SU board and disconnect SD42 on the SD board. Perform the same resistance test.

A From the previous slide

(3 of 4)

Unplug SU41 on the SU board and perform the same resistance test.

SU
Picture - A

No
Replace the SC board.

No
VFG (screw) SU41

Is there a short circuit?

Yes

Is there a short circuit?

Yes

See the picture A on the left side and: Remove the 2 or 4 VFG screws from the SU and SD boards.

With SU41 unplugged, use the VFG ground and measure the resistance of both VF5V (SRV VF5V) and VFO (SRV VFO) on the SD board.

SC
SD46

Unplug SC41, SC42, and SC46 from the SC board. Install the SC50 Jig or just jump pins 1 and 2 of connector SC50 on the SC board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

VF5V
SRV SRV VF5V VF5V

SC50
JUMPER

VFO
SRV SRV VFO VFO

SD42

SD42 VFG (screw)

VFG (screw) Yes


B - Continue on the next slide

No

Does the TV shut down with 7 blinks?

Yes No
Replace both the SC and SD boards Is there a short circuit?

SD
Replace the SD board.

Replace the SU board.

Slide 89

From the previous page

B From the previous slide

(4 of 4)

Unplug SD42 from the SD board and perform the same resistance test.

Replace the SC and SU boards

No

Is there a short circuit?

Yes

See the picture A on the previous slide and: Remove the 2 or 4 VFG screws from the SU and SD boards. UnplugSC41, SC42, and SC46 from the SC board. Install the SC50 Jig (TZSC09187)or just jump pins 1 and 2 of connector SC50 on the SC board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

Replace the SU and SD boards

No

Does the TV shut down with 7 blinks?

Yes

Replace the SC, SU, and SD boards

Slide 90

Troubleshooting 8 Blinks Failure (TC-P42/50S60)


Applies to Models TC-P42S60 TC-P50S60 For all others S60 or ST60 models go to the next page Note: Check for loose screws on the PSS/SS board. Blink Code 8 Blinks List of boards likely to cause this symptom. No.1 PSS No.2 A No.3 No.4

TC-P42S60 SN20 SC20

Start Here Check all the cables between the SS board (SS53 ,SS55) and the panel. Make sure they are properly seated in the connectors. Unplug the TV. Check for continuity between pins 1 and 2 of connectors SS53 ,SS55 on the PSS board. Note: Do not plug in the TV.

SS53,SS55

PSS

SS53 SS55

Yes

C1

C2
Remove connector SC20(SN20) from the SC(SN) board. Plug-in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

Is continuity OK in all the connectors?

No

Perform this test while the TV is unplugged.

Check connections between the PSS board and the panel. If ok, then replace the panel

8 Times

Is the power LED blinking 6 or 8 times?

6 Times

Replace the A board

Replace the PSS board

Slide 91

Troubleshooting 8 Blinks Failure (TC-P55/60/65S60, P**ST60)


Applies to Models ----TC-P55S60 TC-P60S60 TC-P65S60 TCP-50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 Start Here Check all the cables between the SS board (SS52 ~SS57) and the panel. Make sure they are properly seated in the connectors. Unplug the TV and disconnect SS33 on the SS board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch. For all others S60 models go to the previous page Blink Code 8 Blinks List of boards likely to cause this symptom. No.1 SS No.2 A No.3 No.4

SS52-57

Note: Check for loose screws on the SS board.

No

Does the TV turn on and stay on with no picture?

Yes Perform this test while the TV is unplugged.


Unplug the TV. Check for continuity between pins 1 and 2 of connectors SS52 ~SS57on the SS board. Do not plug in the TV.

Unplug the TV and measure the resistance between pin 1 of connector P35 on the P board and ground (Chassis). Do not plug in the TV

No No
Is there a short circuit?

Yes
Check connections between the SS board and the panel. If ok, then replace the panel.

Is continuity OK in all the connectors?

Yes

Replace the A board

Replace the P board

Replace the SS board

Slide 92

Troubleshooting 10 Blinks Failure (TC-P**S60, P**ST60)


Applies to Models TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 ----10 Blinks TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 Unplug the TV. Measure the resistance between chassis ground and pin 12(P15V) of connector P6 on P board. TC-P**ST60 Models TC-P**S60 Models SC SS P A Start Here Blink Code List of boards likely to cause this symptom No.1 No.2 No.3 No.4

Replace the A board

Replace the A board

No

Is there a short circuit?

Yes

Disconnect connector SC20 on the SC board and perform the same resistance test.

Replace the SC board

No

Is there a short circuit?

Yes

Disconnect connector SS33 on the SS board and perform the same resistance test.

Replace the SS board

No

Is there a short circuit?

Yes

Replace the P board

Slide 93

Troubleshooting 12 Blinks Failure (TC-P**S60, P**ST60)


Applies to Models TC-P42S60 TC-P50S60 TC-P55S60 TC-P60S60 TC-P65S60 ----TC-P50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 Note: Make sure the speakers and subwoofer wires are not pinched. Blink Code 12 Blinks List of boards likely to cause this symptom. No.1 A No.2 Speaker/ Subwoofer No.3 No.4

TC-P55ST60

P
A12

A
Speakers Connectors Start Here Unplug the TV and remove connector A12 from the A board. Plug in the TV. Note: If the power LED does not turn on automatically after the TV is plugged in as expected, then press the power switch.

No

Is the TV still shutting down with 12 blinks?

Yes

Disconnect the speakers/woofer one at a time to determine which one is bad.

Replace the A board

Slide 94

Troubleshooting No Power/Dead Unit (Power LED is Off) (TC-P42/50S60)


Applies to Models TC-P42S60 TC-P50S60 For all others S60 or ST60 models go to the next page Note: Verify this symptom by using both the TVs power switch and the remote control. Start Here Make sure AC is present across connector P9 on the PSS board. Measure the DC voltage at pin 22 of connector A6A on the A board. Dead/No Power Dead List of boards likely to cause this symptom. No.1 PSS No.2 A

A6A No
Is there 5V present?

Connector A6A

Yes

1.15Vs(S15V) 2.15Vc(P15V) 3.F_STBY(F15V) 4.F_STBY(F15V) 5.GND 6.F_STBY_ON 7.GND 8.SOS4 (GND) 9.STBY5V_SW 10.S0 11.KEY POWER 12.S1 13.KEYSCAN 14.Panel_Main_On 15.GND 16.GND 17UML 18.GND 19.UMH 20.UEH

Replace the PSS board

Place the meters positive lead on pin 6 of connector A6 on the A board and press the power switch on the TV.

Yes

Is there 1.5V~3V present?

No

Replace the PSS board

Replace the A board

21.SOS8 22.STB5V 23.P5V

Slide 95

Troubleshooting No Power/Dead Unit (Power LED is Off)


Applies to Models ----TC-P55S60 TC-P60S60 TC-P65S60 TCP-50ST60 TC-P55ST60 TC-P60ST60 TC-P65ST60 For all others S60 models go to the previous page Start Here Make sure the connectors on the P board are properly seated. Plug-in the TV but do not turn the power on. No Power Dead List of boards likely to cause this symptom No.1 A No.2 P No.3 No.4 Note: Verify this symptom by using both the TVs power switch and the remote control.

Unplug the TV and place your volt-meter on pin 5 of connector P6. Plug in the TV But do not turn the power on

NO

Does the relay on the P board click after the TV is plugged into the AC line?

Yes

It clicks 1 Time

Replace The P board

It clicks 2 times (At plug in and again approx 8~11sec. later)

Yes

Is there 5V present NO when the TV is plugged into the AC line? Replace The P board. (Check the AC Cord)

Unplug the TV and disconnect A1 on the A board. Plug in the TV press the power switch on the TV (Not the remote control).

Yes

Replace the A board

Is the TV turning on but the power LED Is off?

NO (Dead)

Check the wires between connectors A1 and K10. If OK, then replace the K board

Unplug the TV and disconnect A31 on the A board. Plug in the TV press the power switch on the remote control).

Shorted Key input command (Pin 3 of connector C14 on the C1 board) possibly caused by the Control Unit Assy, the C1 board, or the C2 board. For more details, see the block diagram on the next page.

Yes

Is the power LED blinking 6 or 8 times continuously?

NO (Dead)

Replace the A board

Slide 96

TC-P50ST60

P6
1 6 STB5V

A6
14 9

2.8V 1.5V

PANEL_MAIN_ON F_STBY_ON

A
IC8000
PARAGON Signal Processor

IC5000

P9

STB Circuit

STB 3.3V

10

ANALOG ASIC

A1
1 5
RMIN

K10
PWR LED

1 5 1 REMOTE REC.

KEYSCAN PWR SW KEY

KEYSCAN

KEY

A31
3 2

C14

Control Assy
POWER SWITCH Key Command

C1
C10
40 39

C21
C20
1 2

52 51

C2

C3

Slide 97

Behavior Comparison Between 2013 Models When Connectors are Removed.


Removal connector C25(P35) Any combination of C21(A31), C31(A32), C10(C20), C18(C28) Any connection between SC, SU and SD Removal connector SC board connector SC2 (SN2) SC20 (SN20) SC2 (SN2) SC20 (SN20) SS11 SS33 SS11 SC20 SC2 SC2 SC2 SC20 SC20 SC20 SS11 SS11 SS33 SS33 SS33 SS33 SS board connector Result (TC-P42/50S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P55/60/65S60) The TV stays on with black screen. 6 blinks (after 11 sec.) Result (TC-P50/55ST60) The TV stays on with black screen. 8 blinks

--Result (TC-P42/50S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) ---------------

7 blinks Result (TC-P55/60/65S60) 7 blinks 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.) 6 blinks (after 11 sec.)

7 blinks Result (TC-P50/55ST60) 7 blinks 8 blinks 8 blinks 8 blinks The TV stays on with black screen. The TV stays on with black screen. 6 blinks (after 11 sec.) 8 blinks 6 blinks (after 11 sec.) 6 Blinks

Slide 98

Behavior Comparison Between 2012 and 2013 Models When the TV Fail with Shorted Vsus, Vda, or P15V

Year Series Vsus

2012 UT50 Fast 3 Blinks ST50 7 Blinks GT50 7 Blinks

2013 42/50S60 Fast 3 blinks 55/60/65S60 7 Blinks ST60 7 Blinks

Vda

Shorted P15 The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

No SOS. The TV stays on with black screen. Fast 3 Blinks

8 Blinks

8 Blinks

8 Blinks

The TV does not turn on.


The TV does not shut down. It tries to turn on (the LED briefly turns on), then it goes off.

2 blinks

Fast 3 blinks

10 Blinks

Slide 99

Video/Lines Troubleshooting

Slide Slide 100

Troubleshooting Picture Distortions

Symptom
Irregular color

Actual Symptom

Defective Board

All vertical line A

Abnormal electric discharge Over 50inch : SC / SS 42inch : SN / SS

Slide Slide 101

Troubleshooting Picture Distortions


Symptom
Trouble at upper or lower half

Actual Symptom

Defective Board
Over 50inch : SU / SD 42inch : SN Over 50inch : SU / SD 42inch : SN or panel

Horizontal line (upper or lower side)

Trouble at left or center or right part (42inch : left or right half)

Over 50inch

42inch

Over 50inch : C1 C3 42inch : C1, C2

Vertical line (width is same as FPC)

C or A or PDP panel

Vertical line (width is narrower than FPC)

PDP panel

Regular bar

Slide Slide 102

Troubleshooting Horizontal Line Problem


SU SU PDP panel

SC SC

SCAN DRIVE IC

SS,SS2 SS,SS2

Scan Drive Pulse timing is shifted each horizontal electrode.

1 line abnormal

SD SD

Sustain Drive All the lines are same waveform. All the lines are connected mutually.

When this cable (FFC) is damaged, replace the panel. The FFC is bonded to the panel directly.

A horizontal line can be caused by: A defective scan drive IC , open connection to the panel or damaged electrode within the panel.

SS board doesn't cause horizontal lines problems. All the electrodes on SS board are common.

Slide Slide 103

Test Patterns

Slide Slide 104

Defective Panel Drive IC

Slide Slide 105

Update History
Issue date Feb.2013 Ver. First Release Update explanation

Slide Slide 106