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QUESTIONNAIRE (Questionnaire will be used for academic purpose only) Personal Information

NAME DESIGNATION : .................................................................... : ...........................................................

` YEAR OF SERVICE : ...............................

Q1. Credit appraisal system is rigid in nature A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q2. There is an improvement in credit appraisal system periodically. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q3. The loan seeker provides enough security. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q4. Bank follows proper credit appraisal methodology. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q5. Credit recovery department is efficient enough to handle the collection of credit in default. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q6. There is a need to modernize credit appraisal system. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q7. Time given to appraise a project is sufficient enough. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q8. Apart from document human contact is important in credit appraisal system. A. Strongly disagree B. Disagree C. Agree D. Strongly disagree

Q9. Would you recommend other banks to follow the credit appraisal system of Bank Of India. YES NO

Q10. How would you rate your overall experience with the credit appraisal system of Bank Of India .( Rate on the scale of 1-5 , 1 being the lowest and 5 being the highest ).

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