ADWOA A.

FRIMPONG

32 Essex Rd, Maplewood, NJ 07040 Cell: 862-250-2614 Frimpong_adwoa@yahoo.com

Highly organized and self-motivated professional seeking a position utilizing my technical skills in a challenging environment to contribute to the success of your organization QUALIFICATIONS Proficiency in installing, troubleshooting, and recommending a variety computer hardware and software Experience in troubleshooting printers, fax machines, and copiers Comfortable with/proficient in Mac OS and Windows PC on both laptops and desktops Comfortable and experience in working with networks, routers, and mobile phone technology Ability to train an unskilled individual on using and working with computer hardware and software Knowledge of basic HTML editing, web design, content management systems, and data entry Possess outstanding written and oral communication, interpersonal, and organizational skills Easily adapt to any working environment while maintaining high ethical standards, top quality performance, multi-tasking and meeting deadlines in a fast paced environment Effective team player, self-starter, and leader capable of training, coaching, and motivating team members An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Great level of computer literacy, typing, and knowledge of Microsoft software (Word, Excel, Power Point) ESSENTIAL SKILLS (MAC/PC) Operating System: Windows Vista/XP/7, Apple Snow Leopard/Lion/Mountain Lion Hardware: RAM Management, External storage systems (Flash, Hard drive, SD Cards, etc.), Printers, Copiers, Fax Machines, Mobile Phones (iOS, Android, Blackberry) Software: Microsoft Office 2007+, Adobe Acrobat, Adobe Creative Suite CS5, Content Management Systems, FTP Software (Cyber duck, Filezilla), Lotus Notes, Virus/Malware Protection Management (AVG, Norton, Symantec), Camtasia Languages: HTML, SQL PROFESSIONAL EXPERIENCE

OFORI LAW FIRM; SILVER SPRING, MD

Front Desk Supervisor: Kwaku D. Ofori; 301-592-8818 May be contacted Organized Files Typed Files Organized Computer Files and Faxes Proofread, edited, and corrected data entries and database logs Assisted staff with administrative duties (Phone calls, Faxing, etc.) June 2010 August 2010

YMCA; MAPLEWOOD, NJ
Camp Counselor Supervisor Kathy Louis May be contacted June 2011 August 2011 DAYCARE CHILDREN AGES 3-5 PROVIDING BASIC FIRST AID ANSWERING DIVERSE QUESTIONS FROM CAMPERS . REQUIRED TO BE ABLE TO PROVIDE RESPONSES APPROPRIATE TO THE AGES AND COMPREHENSION LEVELS OF THE CAMPERS.

ALPHA GRAPHICS, MOUNTAINSIDE , NJ

Front Desk Supervisor: Edward Bankole; - May be contacted FRONT DESK PRINTING MAGAZINES AND PACKAGING BOXES June 2012August 2012

EDITING PROFILES

EDUCATION AND CERTIFICATION High School Diploma Columbia High School (September 2009- June 2012) REFERENCES Available Upon Request