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----------------------------602 1246 Haro Street * Vancouver, BC V6E 1E7 * (604) 629
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PROFILE * Dedicated manager with strong work ethic and ability to build
lasting
Customer relationship.
* Solid experience in retail fashion merchandising, sales operation
manager, and training and development manager.
* Experienced in operations management, sales, budget development,
stuffing, merchandising and cost control.
* Able to motivate employees to perform to their maximum potential.
* Adept at communicating with customer and staff.
* Exceptional planning skills; adaptable; enjoy new challenges.
EXPERIENCE
HIGHLIGHTS
Management/Administration
* Accountable for budgeting cost, cost control, inventory and shrinkage
* Investigate and resolved service complaints, ensuring customer
satisfaction and repeat business.
* Implemented customer profile and follow ups to increase repeat
customer.
* Maintaining effective display of merchandise throughout the season.
Supervision/Training
* Recruiting, hiring, supervised, scheduled and motivated a staff up to 25
Employees.
* Trained staff to enhance customer service and increased profit through
Suggestive selling.
* Improved productivity by initiating system for accountability and by
Instituting effective training programs.
* Define workload for all associates and assistant manager.
* Identifying new way to drive sales through seminars.