Questionnaire

1. For how many years you are using e-commerce?

(i) Less than one year
(ii) One year but<five year
(iii) More than five year
(iv) Do not know/ Cannot say
2. For what purpose do you use e-commerce?
(i) For personal use
(ii) For business use
(iii) For both personal and business use
3. From the various types of e-commerce, what according to you has the largest market share?
(i) BB Co!!er"e
(ii) BC Co!!er"e
(iii) B# Co!!er"e
(iv) Others
. !ccording to you how is e-commerce helpful to the consumer in the e-"usiness domain?
(i) Broadens "onsu!er "hoi"e
(ii) $n"oura%es pri"e transparen"y
(iii) Fastens business pro"ess
(iv) Do not know/ Cannot say
#. !ccording to you how e-commerce is helpful for the "usiness discourse?
(i) $ffe"tively "aters to "usto!ers& de!ands
(ii) '!oothens business by "reatin% "usto!er and business!an network
(iii) $nsures %uarantee of pay!ent
(iv) Do not know/ Cannot say
$. %o you think that the application of e-commerce has increased over the years in &ndia?
(i) (es
(ii) )o
(iii) Do not know/ Can not say
'. %o you agree that e-commerce as commercial means has its advantages over the traditional commercial
methods?
(i) *%ree
(ii) Disa%ree
(iii) Do not know/ Can not say
(. %o you agree that e-commerce can provide an alternative marketing channel "y eliminating middleman?
(i) *%ree
(ii) )o
(iii) Do not know/Cannot say
). *hich is the most prominent domain in which e-commerce is used in &ndia?
(i)+ Matri!ony
(ii)+ ,eal $state
(iii)+ 'to"ks - shares
(iv)+ .ravel and touris!
(v)+ Bankin% Others
1+. *hat are the challenges to the implementation of e-commerce in &ndia?
(i)+ 'low penetration of internet
(ii)+ 'e"urity "on"erns
(iii)+ La"k of trust
(iv)+ Consu!ers& awareness level is low
(v)+ Other fa"tors
11. %o you thing that the ,ovt. of &ndia is doing its enough to promote e-commerce in &ndia?
(i) (es
(ii) )o
(iii) Do not know/Cannot say
13. *hat measure would you recommend for promotion of e- commerce in &ndia?
(i)+ /ro!otion of internet
(ii)+ .o in"rease the awareness level of people
(iii)+ *n inte%rated pro!otional approa"h
(iv)+ Other !easures
1. *hat according to you is the future of e-commerce in &ndia?
(i)+ 0ery %ood
(ii)+ #ood
(iii)+ )ot so %ood
(iv)+ Do not have a future in 1ndia
(v)+ Do not know/ Can not say