9898 Colonnade Boulevard, Apt. 6104 San Antonio, TX 78230 Sam.Serpas@gmail.com 225.939.

0210

Professional Profile and Objective
Ambitious HR professional with 5+ years experience in business administration and human resources, as well as degrees in
Human Resources Management and Paralegal Studies. Exceptional interpersonal and communication skills with a broad skill
set. Seeking a position that leverages skills and experience and provides a challenging environment that promotes growth.

Demonstrated Skills and Competencies
Strong interpersonal, organizational and communication skills, both oral and written
Focused on delivering results in an expedient manner through skill, knowledge and resourcefulness
Motivated, driven leader with high locus of control and commitment to accomplishing organizational objectives
Highly developed administrative skills and research capabilities

Education
2013 Bachelor of Arts, Business Management, concentration in Human Resources
Southeastern Louisiana University Hammond, LA
Study Abroad (business), human resource management, organizational behavior, staffing, employment law, diversity

2012 Associate of Arts, Paralegal Studies
Nunez Community College Chalmette, LA
Business law, communications, legal research, case analysis and writing, litigation, contracts, torts

Professional Experience
ADMINISTRATIVE SUPERVISOR & EXECUTIVE ASSISTANT TO PARISH PRESIDENT
Public Safety Management Group - Hopedale, LA June 2010 - January2011
Supervised 10 administrative personnel for BP MC252 Oil Spill - Hopedale Base
Performed new employee onboarding and held weekly meetings for administrative staff
Implemented messaging system to communicate important information more efficiently to team
Recorded and monitored assets and equipment being demobilized to ensure proper documentation

SHIPPING AND RECEIVING COORDINATOR
Better Optics, LLC - Hammond, LA August 2009 - June 2010
Received and supervised all incoming and outgoing packages, acted as shipping liaison for customers
Performed inventories and audits of merchandise bi-monthly and generated merchandise reports
Ordered, stored, and distributed packing and office supplies

OFFICE MANAGER
Serpas A/C & Heating, LLC - Chalmette, LA June 2006 - November 2008
Established QuickBooks system for more precise and effective inventory control and project management
Invoiced/collected for all accounts payable/receivable
Coordinated weekly payroll via QuickBooks payroll processing
Maintained 100% compliance with all federally mandated employee documents including I-9, W-9 , 1099

Professional Certifications
FEMA Emergency Management Certifications, Incident Command System (ICS)
ICS & NIMS: 5A, 100, 100.a, 100.b, 101.a, 200, 242, 300, 340, 400, 700, 800, 800.b, 802, 810

Honors and Awards

Samantha Serpas

Academic Honors - Honor Roll, Deans List (2011- 2013; 8 semesters)
Scholarships - Charles Wesley Merritt Scholarship, SGA Achievement Scholarship (2013)