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31573 01 i-xxiv 1-176 r13rm 8/18/05 2:56 PM Page 39

CATEGORIZING CULTURES 39

task-oriented people-oriented
highly organized loquacious
planners interrelators

Linear- interaction Multi-


Active difficult Active

int

ing
n
sat

ctio
era

sum
isfa

cti

era
on
on
cto

int
e-c
ry

tim
Reactive

introverted, respect-
oriented listeners

Figure 3.4 Levels of Difficulty in LMR Interactions

Concepts & Values


facts, figures, data outside Linear-Active and
Multi-Active Ken feelings, relationship
does one thing at a time
does many things at once
relatively introverted
extrovert

Multi-Active Horizon
Linear-Active Horizon

completes action chains completes human


sticks to plans transactions
willing to confront
likes fixed agendas often changes plans
forceful persistent
talks for hours
brief on telephone sense of humor interrelates everything
respects officialdom
seeks out (top) key person
confronts with logic confronts emotionally
limited body language unrestricted body language
rarely interrupts frequently interrupts
job, product-oriented Concepts & Values people-oriented
outside Linear-Active and
Multi-Active Ken

Figure 3.5 Linear-Active/Multi-Active Horizons

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