Table of Contents

LO1 Understand the importance of business processes in delivering outcomes

based upon business goals and objectives ........................................................................ 3
1.Evaluate interrelationship between the different processes and functions of the
organization. (1.1) ......................................................................................................................... 3
i.

Present an organizational structure with description of the processes and

functions of each department .................................................................................................. 3

ii.

Evaluate interrelationship................................................................................................. 3

2.Justify the methodology to be used to map processes to the organizations goals and
objectives. (1.2) ............................................................................................................................. 3
i.

Research on the different methods for mapping process and discuss each. .......... 3

ii.

Select and justify methodology to be used.................................................................... 3

3.Evaluate

the

output

of

the

process

and

the

quality

gateways.

(1.3)

......................................................................................................................................................... 3
i.

Prepare a quality management tool. .............................................................................. 3

ii.

Identify quality gateways and compare to management ............................................. 3

LO2 Be able to develop plans for own area of responsibility to implement

operational plans in delivering outcomes based upon business goals and
objectives ...................................................................................................................................... 3
4.Design plans which promote goals and objectives for each area of responsibility. (2.1)
......................................................................................................................................................... 3

5.Write objectives which are specific, measurable, achievable, realistic and time-based
to align people and other resources in an effective and efficient way. (2.2) ........................ 4
i.

Come up with a team action plan or operational review showing how these

SMART objectives can be turned into actions that will yield concrete results. ................ 4
6.Implement appropriate systems to achieve objectives in the most efficient way, on
time, to budget and meeting organizational standards of quality. (2.3) ................................ 4
7.Carry out work activities meeting the operational plan through effective monitoring and
control. (2.4) ................................................................................................................................... 4
i.

Prepare monitoring tools and control measures........................................................... 4

M1. An effective approach to study and research has been applied. ................................... 4
M2. A range of sources of information has been used. (At least 2 books, 3 journals and
websites.) ....................................................................................................................................... 4
M3. A range of methods of presentation and technical language have been used. ........... 4
D1. Plans, systems and methodologies have been arrived at through synthesis of ideas
and have been justified. ............................................................................................................... 4
D2. Present a Gantt chart on own activities planned to accomplish assignment. Monitor
and evaluate performance. .......................................................................................................... 4
D3. Evaluation and justification should show that creative thoughts and ideas have been
applied. Overall, the business plan should be well written using technical language. ....... 5

LO1 Understand the importance of business processes in delivering

outcomes based upon business goals and objectives
1. Evaluate interrelationship between the different processes and functions of
the organization. (1.1)
i.

Present an organizational structure with description of the processes

and functions of each department

ii.

Evaluate interrelationship.

2. Justify the methodology to be used to map processes to the organizations

goals and objectives. (1.2)
i.

Research on the different methods for mapping process and discuss

each.

ii.

Select and justify methodology to be used.

3. Evaluate the output of the process and the quality gateways. (1.3)
i.

Prepare a quality management tool.

ii.

Identify quality gateways and compare to management

LO2 Be able to develop plans for own area of responsibility to implement

operational plans in delivering outcomes based upon business goals and
objectives
4. Design plans which promote goals and objectives for each area of
responsibility. (2.1)

5. Write objectives which are specific, measurable, achievable, realistic and

time-based to align people and other resources in an effective and efficient
way. (2.2)
i.

Come up with a team action plan or operational review showing how

these SMART objectives can be turned into actions that will yield
concrete results.

6. Implement appropriate systems to achieve objectives in the most efficient

way, on time, to budget and meeting organizational standards of quality. (2.3)
7. Carry out work activities meeting the operational plan through effective
monitoring and control. (2.4)
i.

Prepare monitoring tools and control measures

M1. An effective approach to study and research has been applied.

M2. A range of sources of information has been used. (At least 2 books, 3
journals and websites.)
M3. A range of methods of presentation and technical language have been used.
D1. Plans, systems and methodologies have been arrived at through synthesis of
ideas and have been justified.
D2. Present a Gantt chart on own activities planned to accomplish assignment.
Monitor and evaluate performance.

D3. Evaluation and justification should show that creative thoughts and ideas
have been applied. Overall, the business plan should be well written using
technical language.