C OSIGN

A GROUP OF ORDERS
AT ONE TIME :
1. Highlight first order for approval
2. Hold Ctrl key, and highlight each additional
orders to approve
3. Release Ctrl key and right click anywhere on
highlighted orders
4. Select Approve from menu

P HYSICIAN
M ESSAGE C ENTER

5. Orders will no longer appear on the Message

Center Inbox

A DDING

P ROXY :

1. Click Proxies tab

2. Click Manage button
3. Setup for box appears
4. Click Add button from the Proxies Given by
Me section
5. Complete New Given Proxy information fields

Add User last name

Select a Begin Date and End Date if desired

Choose items to grant from Available Items section.

Highlight items, and click Grant button

Review granted items from the Granted Items section

6. Click Accept & Next to return to Proxies screen

or Click Ok to return to the Message Center
Inbox

For assistance contact the HQIT Help Desk

(845) 483-6789

HQIT Learning Services

HQIT Help Desk
(845) 483-6789

P HYSICIAN M ESSAGE C ENTER

C HANGING D ISPLAY

FIELD :

1. Navigate to Display field

2. Click down arrow to the right of
Display field and select from
menu

M ANAGING V ERBAL / T ELEPHONE

O RDERS FROM I NBOX :
1. Double click on order for renewal or co-signature
2. Order Information box will appear

7. Once order is authenticated, it will no longer

appear in the inbox on the Message Center
Note: User cannot Refuse renewal orders. The order
must be Approved or forwarded on to another
Provider

F ORWARDING
APPROVAL :

AN ORDER FOR

3. Select Load All to view orders

for co signature past 90 days

1. Open Orders Information box for desired order

to forward

4. If desired display is past the last 90 days, click ellipsis

icon
and search calendar will appear
5. Use provided arrows to change the month/year and
select a day from the calendar

2. Click Forward
Only button
towards top left
of Order Information box

6. Click Ok

3. Forward Only: Orders box will appear

7. Results based on criteria selected will display

IMPORTANT:
3. Click on History tab to view history of selected order

C OLUMN D EFINITIONS :

Note: The most recent order status will be listed as the first
blue band on navigator menu
4. View right side of the screen for order details and status

Order Action- displays the status change placed by a nonmedical provider on an order needing co signature
(Example: Discontinue, Order, Cancel)

Reminder: Provider is cosigning the most recent order

status, therefore it is very important to view the History
before taking action on the order

Order Comment- A comment has been added to the order for co-signature. A paperclip icon will appear if a comment has been added

5. From the Action Pane choose Approve or Refuse

and if refused, provide a refuse reason from the drop
down menu

Type- displays order type as needing a co signature or

renewal from the Provider
Tip: Columns can be expanded by hovering over lines between each column heading. Click and drag the two parallel
lines with arrows until desired width is obtained

4. Type last name of Provider into To field and click

binoculars icon
5. Highlight Provider name and use center arrow to
move name to Send To box
6. Click Ok
5. Add comments to the Comments field if necessary
6. Click Ok
7. Order will then be sent to Providers inbox for
approval

6. Click Ok & Next to go directly to the next Order Information screen for co-signature. Or Click Ok to return to Message Center order list

8. Order will no longer appear on Message Center

inbox
Continued