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If you are running MicroSoft Windows (3.0 or 3.1) using Norton Desktop as the
shell, you must change the shell to be PROGMAN.EXE before installing the
HP Scanning software.
- Make a copy of this line and insert a ';' as the leftmost character in the
first copy.
- Change the second copy to read
shell=progman.exe
- Restart Windows (Exit then type WIN at the DOS prompt and press ENTER)